Smith Micro Expands CommSuite® Voice Messaging Solutions Platform
February 21 2019 - 6:30AM
Business Wire
Smith Micro Software, Inc. (NASDAQ: SMSI) (“Smith Micro” or the
“Company”) today announced a series of innovative enhancements
to its industry-leading CommSuite® voice messaging platform. These
new features will enhance the digital lifestyles of mobile
consumers, giving them even more options to access and manage their
voice-initiated connections from anywhere.
CommSuite is a comprehensive platform that provides a reliable
and contemporary way for carriers and mobile users to ensure their
voice messages are both heard and seen. Its robust voice messaging
ecosystem allows users to access their voice-initiated messages in
a variety of modern and convenient ways.
The CommSuite platform now includes:
- CommSuite Voice: Client-based
voicemail app that provides Visual-Voice-Mail (VVM) and
Voice-To-Text (VTT) services that can boost subscriber satisfaction
while generating new revenue streams by offering innovative
features such as “add to calendar,” “send short automated reply,”
“create custom folder,” and “play message from inbox.”
- CommSuite Anywhere: A clientless
solution that works on any smartphone and enables users to receive
and respond to voicemail messages from any device at any time. This
solution also recognizes new generation users’ preference to
receive messages as SMS/MMS.
- CommSuite Cloud: A customizable
and scalable solution that provides Voice Assistant, enabling users
to listen to their messages without a phone through market-leading
voice-assisted devices, as well as Context, which categorizes
voicemails into custom folders, allowing users to distinguish
between spam and other unwanted calls so they can easily receive
the calls most important to them.
“The expansion of our CommSuite platform offers Mobile Operators
new and innovative ways for their customers to receive and view
voice messages in an ever-changing mobile world,” said William W.
Smith, Jr., President and CEO of Smith Micro Software. “These
enhancements allow for increased flexibility and value while
engaging the next generation of users so voice messaging is
compatible with their digital lifestyle. You can look forward to
greater expansion of functionality and capabilities for CommSuite
in 2019.”
The new CommSuite platform also provides carriers with benefits
such as:
- Analytics to enhance adoption and
retention rates
- Streamlined billing integration
- The ability to continue monetizing a
legacy service through a lightweight platform with robust
features
The CommSuite platform’s newest solutions modernize voicemail
and push the experience beyond the current app by fitting into the
flow of the new connected lifestyle of today’s consumer. By
considering what the next generation of users want and expect from
voice message services, CommSuite has evolved into the next
generation of voice messaging.
For further information, please visit: CommSuite Product
Suite.
About Smith Micro Software, Inc.
Smith Micro develops software to simplify and enhance the mobile
experience, providing solutions to some of the leading wireless
service providers and Cable MSOs around the world. From enabling
the family digital lifestyle to providing powerful voice messaging
capabilities, our solutions enrich today’s connected lifestyles
while creating new opportunities to engage consumers via
smartphones and consumer IoT devices. The Smith Micro portfolio
also includes a wide range of products for creating, sharing and
monetizing rich content, such as visual voice messaging, optimizing
retail content display, performing analytics on any product set,
and 2D/3D graphics applications. For more information,
visit www.smithmicro.com.
Smith Micro and the Smith Micro logo are registered trademarks
or trademarks of Smith Micro Software, Inc. All other trademarks
and product names are the property of their respective owners.
Forward-Looking Statements:
Certain statements in this press release are forward-looking
statements regarding future events or results, including without
limitation, statements relating to our future plans for and
availability of certain products and product features, and other
statements using words like “will,” “should,” “expect,” “plan,”
“intend” and other similar expressions. Forward-looking statements
involve risks and uncertainties, which could cause actual results
to differ materially from those expressed or implied in the
forward-looking statements. Among the important factors that could
cause or contribute to such differences are changes in demand for
the products that we offer, delays in our product development and
third party integration efforts, and our ability to timely and
effectively compete with other software and technology companies.
These and other factors discussed in our filings with the
Securities and Exchange Commission, including our filings on Forms
10-K and 10-Q, could cause actual events or results to differ
materially from those expressed or implied in any forward-looking
statements. The forward-looking statements contained in this
release are made on the basis of the views and assumptions of
management regarding future events and business performance as of
the date of this release, and we do not undertake any obligation to
update these statements to reflect events or circumstances
occurring after the date of this release.
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version on businesswire.com: https://www.businesswire.com/news/home/20190221005078/en/
PR INQUIRIES:Charles Messman+1
949-362-5800PR@smithmicro.com
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