JITC Certifies Interactive Intelligence IP Business Communications Software v3.0 for the Department of Defense
April 26 2011 - 10:00AM
Business Wire
The Interactive Intelligence (Nasdaq: ININ) all-in-one IP
communications software suite, Customer Interaction Center™ (CIC)
version 3.0, has passed the Joint Interoperability Test Command
certification.
CIC’s JITC certification makes it compliant with information
assurance and interoperability requirements for the Department of
Defense Private Branch Exchange 2 classification.
CIC offers open, single-platform architecture, IP PBX switching,
and inherent multichannel processing to deliver comprehensive
applications -- skills-based routing, interactive voice response,
call recording, unified messaging, and more -- without the cost and
complexity introduced by multipoint products.
“CIC’s unique architecture, particularly its deep integration to
Microsoft components, means reduced integration and simplified
management for federal government customers,” said Joe Brookman,
CEO of BROOKMAN LLC, a government technology services provider that
led the Interactive Intelligence certification effort.
DoD customers using the JITC-certified CIC software suite
benefit from pre-integration with Active Directory, and PKI and
Common Access Cards (CAC) for single sign-on to the desktop and
telephony services.
Interactive Intelligence offers a proven solution for government
agencies, having deployed its software suite for more than 4,000
organizations worldwide, including the Department of Defense,
Department of Commerce, Department of Labor, Department of Homeland
Security, Department of Veterans Affairs, and the Department of
Energy.
“This certification demonstrates our continued commitment to
meet and exceed DoD information assurance and interoperability
requirements, which began in 2008 with our first JITC
certification,” said Interactive Intelligence founder and CEO, Dr.
Donald E. Brown. “Combined with our dedicated government sales team
and long track record of successful government deployments, we
offer agencies a deep understanding of their unique technology
needs and issues.”
About BROOKMAN
BROOKMAN LLC is a solutions provider and consulting firm focused
on contact center automation, IP enterprise communications,
business process automation, and knowledge management. Services
include consulting, training, and staffing. BROOKMAN specializes in
the healthcare and pharmacy, small business, and government
markets. It also provides Access-to-Care solutions for DoD Military
Health Care facilities, and offers certification in DOD
Networthiness, JITC, DIACAP, and ITIL/SM. The company can be
reached at +1 301.515.0450, info@brookman.com, or
www.brookman.com.
About Interactive Intelligence
Interactive Intelligence Inc. (Nasdaq: ININ) is a global
provider of unified business communications solutions for contact
center automation, enterprise IP telephony, and business process
automation. The company’s solutions, which can be deployed via an
on-premise or hosted model, include vertical-specific applications
for insurance and collections. Interactive Intelligence was founded
in 1994 and has more than 4,000 customers worldwide. The company is
among Software Magazine’s 2010 Top 500 Global Software and Services
Suppliers, and Forbes Magazine’s 2010 Best Small Companies in
America. Interactive Intelligence is also positioned in the
leaders’ quadrant of the Gartner Magic Quadrant for Contact Center
Infrastructure, Worldwide report (Feb. 22, 2010). The company
employs more than 800 people and is headquartered in Indianapolis,
Indiana. It has 19 offices throughout North America, Latin America,
Europe, Middle East, Africa and Asia Pacific. Interactive
Intelligence can be reached at +1 317.872.3000 or info@inin.com; on
the Net: www.inin.com.
This release may contain certain forward-looking statements that
involve a number of risks and uncertainties. Factors that could
cause actual results to differ materially are described in the
company's SEC filings.
Interactive Intelligence Inc. is the owner of the marks
INTERACTIVE INTELLIGENCE, its associated LOGO and numerous other
marks. All other trademarks mentioned in this document are the
property of their respective owners.
ININ-G
Interactive Intelligence Grp., Inc. (NASDAQ:ININ)
Historical Stock Chart
From Jun 2024 to Jul 2024
Interactive Intelligence Grp., Inc. (NASDAQ:ININ)
Historical Stock Chart
From Jul 2023 to Jul 2024