Chordiant Software Recognized as 2008 ``Company to Watch'' by CMP's Intelligent Enterprise
January 15 2008 - 3:09PM
Business Wire
Chordiant Software, Inc. (NASDAQ:CHRD), the leading provider of
Customer Experience (Cx�) software and services, today announced
that CMP�s Intelligent Enterprise has named it one of six
"Companies to Watch" in the Enterprise Application category of its
2008 Editors' Choice Awards. Chordiant Software was the only
Customer Experience vendor recognized and shared the category with
eBay and NetSuite. �CRM was a start, but customer experience
management seeks a broader understanding of interactions at every
touch point,� explains Doug Henschen, editor-in-chief of CMP�s
Intelligent Enterprise. �Chordiant's decision management
application lets companies analyze data from many customer touch
points, so they can understand outcomes and apply rules to improve
each interaction. The result is higher customer satisfaction and
loyalty.� He added, "We look beyond sheer size and technology
breadth to consider vendors that are leading the market in terms of
innovation and market influence.� Chordiant Software helps leading
global brands with high-volume customer service needs deliver
tailored, profitable customer interactions. These include companies
in insurance/healthcare, telecommunications and financial services
markets, where managing hundreds of thousands of customer accounts
and multiple product lines from numerous business units is
critical. �We�re thrilled CMP�s Intelligent Enterprise recognized
the fast growing area of customer experience solutions and chose
Chordiant as a standout leader in this category,� said Steven R.
Springsteel, chairman, president and CEO of Chordiant Software. �As
our many customers have discovered, with our innovative solutions
they can now deliver optimized offers, in real-time, that drive
both customer loyalty and profitability.� A complete list of 2008
Editors' Choice Award winners can be viewed at:
http://www.intelligententerprise.com/channels/performance_management/s
howArticle.jhtml?articleID=205207028 (Due to its length, this URL
may need to be copied/pasted into your Internet browser's address
field.��Remove the extra space if one exists.) About CMP�s
Intelligent Enterprise CMP�s Intelligent Enterprise
(www.intelligententerprise.com) is the only Web site dedicated to
helping organizations unlock and deliver the strategic value of
information so they can improve business processes and drive
excellence through operational decision-making. Intelligent
Enterprise�s content offers a unique focus on how to apply
leading-edge technologies to sharpen such business objectives as
improving the customer experience, developing smarter marketing
campaigns, streamlining supply chains, detecting high-risk or
fraudulent activity and creating effective, performance-driven
enterprises. Intelligent Enterprise delivers expert coverage and
thought leadership through its Web site as well as through
Webinars, e-newsletters and more. About Chordiant Software, Inc.
Chordiant helps leading global brands optimize and simplify their
complex customer-facing requirements, helping them deliver the best
possible customer experience. Unlike traditional business
applications, Chordiant Customer Experience (Cx) front-office
solutions blend multi-channel interaction management with
predictive desktop decisioning, enabling companies to capture,
effectively anticipate and respond to customer behavior in all
channels, in real-time. For global leaders in insurance/healthcare,
telecommunications and financial services, this deeper
understanding cultivates a lasting, one-to-one relationship that
aligns the most appropriate value proposition to each consumer.
With Chordiant Cx solutions, customer loyalty, operational
productivity and profitability reach new levels of return. For more
information, visit Chordiant at www.chordiant.com. Safe Harbor
Statement This news release includes "forward-looking statements"
that are subject to risks, uncertainties and other factors that
could cause actual results or outcomes to differ materially from
those contemplated by the forward-looking statements.
Forward-looking statements in this release are generally identified
by words, such as "believes," "anticipates," "plans," "expects,"
"will," "would," "guidance," "projects" and similar expressions
which are intended to identify forward-looking statements. There
are a number of important factors that could cause the results of
Chordiant to differ materially from those indicated by these
forward-looking statements. Other risks relating to Chordiant's
products are detailed under "Risk Factors" in Chordiant's Annual
Report on Form 10-K for the fiscal year ended September 30, 2007,
as filed with the Securities and Exchange Commission. This filing
is available on a Web site maintained by the Securities and
Exchange Commission at http://www.sec.gov. Chordiant does not
undertake an obligation to update forward-looking or other
statements in this release. Chordiant and the Chordiant logo are
registered trademarks of Chordiant Software, Inc. The Customer
Experience Company and Cx are trademarks of Chordiant Software,
Inc. All other trademarks and registered trademarks are the
properties of their respective owners.
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