Cellebrite’s 2024 Industry Trends Survey Reveals Urgent Digital Challenges in Law Enforcement
November 13 2023 - 8:30AM
Cellebrite DI Ltd. (Nasdaq: CLBT), a global leader in Digital
Intelligence (DI) solutions, unveils the critical insights from its
2024 Industry Trends Survey for the Public Sector. Now in its fifth
year, the survey findings reveal the urgent need for agencies to
digitally transform key workflows to address severe staffing
shortages and a growing volume of evidence.
The survey, gathering insights from 2,000 law
enforcement leaders and practitioners, underscores challenges in
device access, data extraction, evidence management and analysis. A
notable majority report increased overtime and insufficient
training to tackle digitally driven crimes. Disturbingly, many
still rely on outdated paper-based reviews or manual digital tools,
resulting in a staggering 45 hours typically spent reviewing
digital evidence per case. With three out of four practitioners
agreeing digital evidence is pivotal in case resolution, it is
critical for agencies to adopt technologies that will transform
their workflows, increase productivity and create efficiencies to
solve cases faster, smarter and more defensibly.
“Technology has changed the nature of crime,” says
Steve Foster, Special Agent in Charge at the Georgia Bureau of
Investigations whose unit utilizes Cellebrite technology to solve
crimes. “We need the tools and people in place to be able to work
through the challenges.”
“Digital evidence continues to play an important
role in modern investigations. As criminal technology evolves, it
is that much more critical agencies are equipped with the tools,
solutions and training needed to identify and analyze all case
data,” said Leeor Ben-Peretz, Chief Strategy Officer, Cellebrite.
“This year’s survey validates our commitment to supporting agencies
through their digital transformations, help them manage their
growing caseloads, and reduce investigator and examiner
fatigue.”
Key survey revelations include:
- Increase in
evidence sources: significant YoY increase from cryptocurrency, car
infotainment systems and wearables
- Examiner reports to
investigators: In 2021, it took an average of six days for
investigators to receive an extraction report from examiners, which
has now increased to 14 days
- Evidence Handling:
75-80% agencies use portable drives or USB sticks for evidence,
risking chain-of-custody breaches
- Growing Backlogs:
52% see worsening case backlogs year-on-year
- Evidence Sources
Expand: Smartphones dominate, but cryptocurrency, cars and
wearables are on the rise
- Digital Evidence
Power: 60% of practitioners deem digital evidence has more impact
on case resolution than DNA
- Evidence Delays:
75% of investigators note device analysis can exceed two weeks,
even in high profile cases
- Tech’s Role: 65% of
agency managers believe technology can alleviate staffing
strains
The annual survey includes respondents from North
America, Europe, Latin America, and the Asia-Pacific region. To
view the full survey results, please click here.
About Cellebrite
Cellebrite’s (NASDAQ: CLBT) mission is to enable
its customers to protect and save lives, accelerate justice, and
preserve privacy in communities around the world. We are a global
leader in Digital Intelligence solutions for the public and private
sectors, empowering organizations in mastering the complexities of
legally sanctioned digital investigations by streamlining
intelligence processes. Trusted by thousands of leading agencies
and companies worldwide, Cellebrite’s Digital Intelligence platform
and solutions transform how customers collect, review, analyze and
manage data in legally sanctioned investigations. To learn more,
visit us at https://www.cellebrite.com and
https://investors.cellebrite.com.
MediaVictor CooperSr. Director of
Corporate Communications + Content
OperationsVictor.cooper@cellebrite.com+1 404.804.5910
Investors RelationsAndrew
KramerVice President, Investor Relationsinvestors@cellebrite.com+1
973.206.7760
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