Black Box Corporation (NASDAQ:BBOX) today reported results for
the first quarter of Fiscal 2011 ended July 3, 2010.
For the first quarter of Fiscal 2011, diluted earnings per share
were 75¢ on net income of $13.1 million or 5.0% of revenues
compared to diluted earnings per share of 44¢ on net income of $7.8
million or 3.3% of revenues for the same quarter last year. On a
sequential quarter comparison basis, fourth quarter of Fiscal 2010
diluted earnings per share were 43¢ on net income of $7.5 million
or 3.1% of revenues. Excluding reconciling items, operating
earnings per share (which is a non-GAAP term and is defined below)
for the first quarter of Fiscal 2011 were 84¢ on operating net
income (which is a non-GAAP term and is defined below) of $14.7
million or 5.6% of revenues compared to operating earnings per
share of 71¢ on operating net income of $12.4 million or 5.3% of
revenues for the same quarter last year.
For the first quarter of Fiscal 2011, the Company’s pre-tax
reconciling items were $2.6 million with an after-tax impact on net
income and EPS of $1.6 million and 9¢, respectively. During the
first quarter of Fiscal 2010, the Company’s pre-tax reconciling
items were $7.4 million with an after-tax impact on net income and
EPS of $4.6 million and 27¢, respectively. See below for further
discussion regarding Management’s use of non-GAAP accounting
measurements and a detailed presentation of the Company’s pre-tax
reconciling items for the periods presented above.
First quarter of Fiscal 2011 total revenues were $264 million,
an increase of $29 million or 12% from $235 million for the same
quarter last year. On a sequential quarter comparison basis, fourth
quarter of Fiscal 2010 total revenues were $241 million.
First quarter of Fiscal 2011 cash provided by operating
activities was $1 million or 9% of net income, compared to $16
million or 206% of net income for the same quarter last year. First
quarter of Fiscal 2011 free cash flow (which is a non-GAAP term and
is defined below) was $0.2 million compared to $16 million for the
same quarter last year. On a sequential quarter comparison basis,
fourth quarter of Fiscal 2010 cash provided by operating activities
was $20 million or 264% of net income and free cash flow was $18
million. Management believes that free cash flow, defined by the
Company as cash provided by operating activities less net capital
expenditures, plus proceeds from stock option exercises, plus or
minus foreign currency translation adjustments, is an important
measurement of liquidity as it represents the total cash available
to the Company.
The Company’s six-month order backlog was $229 million at July
3, 2010 compared to $210 million for the same quarter last year. On
a sequential quarter-end comparison basis, the Company’s six-month
order backlog was $203 million at March 31, 2010.
For Fiscal 2011, the Company is targeting reported revenues of
approximately $1.025 billion to $1.04 billion and corresponding
operating earnings per share in the range of $3.10 to $3.25.
Included in these projections is an effective tax rate of 38.0%.
For the second quarter of Fiscal 2011, the Company is targeting
reported revenues of approximately $255 million to $260 million and
corresponding operating earnings per share in the range of 76¢ to
81¢.
All of the above exclude acquisition-related expense and the
impact of changes in the fair market value of the Company’s
interest-rate swaps, and all of the above are before any new
mergers and acquisition activity that has not been announced.
Commenting on the first quarter of Fiscal 2011 results and the
second quarter of Fiscal 2011 outlook, Terry Blakemore, President
and Chief Executive Officer said, “The Black Box team delivered
another strong quarter, with increased revenue, double digit
earnings growth and record backlog. We are encouraged by the
increase in business activity that we have observed across multiple
sectors.”
“Our commitment to providing our clients with world class
technical solutions has positioned us to benefit as those clients
continue to increase their investment in their communications
infrastructure. The first quarter results strengthen our confidence
that Black Box will continue to profitably grow year over year, as
demonstrated by the increase in our revenue and earnings guidance.
We continue to invest our resources strategically with the goal of
continued organic growth and through strategic acquisitions.”
The Company will conduct a conference call beginning at 5:00
p.m. Eastern Daylight Time today, August 3, 2010. Terry Blakemore,
President and Chief Executive Officer, will host the call. To
participate in the call, please dial 612-332-1025 approximately 15
minutes prior to the starting time and ask to be connected to the
Black Box Earnings Call. A replay of the conference call will be
available for one week after the teleconference by dialing
320-365-3844 and using access code 164187. A live, listen-only
audio webcast of the call will be available through a link on the
Investor Relations page of the Company's Web site at
http://www.blackbox.com. A webcast replay of the call will also be
archived on Black Box's Web site for a limited period of time
following the conference call.
Black Box is a leading technical services company dedicated to
designing, building and maintaining today’s complicated data and
voice infrastructure systems. Black Box services more than 175,000
clients in 141 countries with 194 offices throughout the world. To
learn more, visit the Black Box Web site at
http://www.blackbox.com.
Black Box®, the Double Diamond logo and DVH® are registered
trademarks of BB Technologies, Inc.
Any forward-looking statements contained in this release are
made pursuant to the safe harbor provisions of the Private
Securities Litigation Reform Act of 1995 and speak only as of the
date of this release. You can identify these forward-looking
statements by the fact they use words such as "should,"
"anticipate," "estimate," "approximate," "expect," "target," "may,"
"will," "project," "intend," "plan," "believe" and other words of
similar meaning and expression in connection with any discussion of
future operating or financial performance. One can also identify
forward-looking statements by the fact that they do not relate
strictly to historical or current facts. Forward-looking statements
are inherently subject to a variety of risks and uncertainties that
could cause actual results to differ materially from those
projected. Although it is not possible to predict or identify all
risk factors, they may include levels of business activity and
operating expenses, expenses relating to corporate compliance
requirements, cash flows, global economic and business conditions,
successful integration of acquisitions, the timing and costs of
restructuring programs, successful marketing of DVH (Data, Voice,
Hotline) services, successful implementation of the Company’s
M&A program, including identifying appropriate targets,
consummating transactions and successfully integrating the
businesses, successful implementation of our government contracting
programs, competition, changes in foreign, political and economic
conditions, fluctuating foreign currencies compared to the U.S.
dollar, rapid changes in technologies, client preferences, the
Company’s arrangements with suppliers of voice equipment and
technology and various other matters, many of which are beyond the
Company's control. Additional risk factors are included in the
Company’s Annual Report on Form 10-K for the fiscal year ended
March 31, 2010. We can give no assurance that any goal, plan or
target set forth in forward-looking statements can be achieved and
readers are cautioned not to place undue reliance on such
statements, which speak only as of the date made. We undertake no
obligation to release publicly any revisions to forward-looking
statements as a result of future events or developments.
BLACK BOX CORPORATION
CONDENSED CONSOLIDATED
STATEMENTS OF INCOME
Three-months ended July 3 and June 27, In
thousands, except per share amounts 2010
2009 Revenues Hotline
products $ 46,049 $ 42,282 On-Site services 217,547
192,930 Total 263,596 235,212
Cost of
sales Hotline products 24,818 22,195 On-Site services
149,164 130,604 Total 173,982 152,799
Gross profit 89,614 82,413 Selling,
general & administrative expenses 63,620 63,883 Intangibles
amortization 3,102 4,045
Operating income 22,892 14,485 Interest
expense (income), net 1,690 2,144 Other expenses (income), net
1 (142) Income before provision
for income taxes 21,201 12,483 Provision for income taxes
8,057 4,681
Net income $
13,144 $
7,802 Earnings per
common share Basic $ 0.75 $ 0.45 Diluted $ 0.75
$ 0.44 Weighted average common shares
outstanding Basic 17,564 17,539 Diluted
17,597 17,539 Dividends
per share $ 0.06 $ 0.06
BLACK BOX CORPORATION
CONDENSED CONSOLIDATED BALANCE
SHEETS
In thousands, except par value
July 3, 2010 March 31,
2010 Assets Cash and cash equivalents $ 16,955 $ 20,885
Accounts receivable, net 147,026 141,211 Inventories, net 53,350
51,507 Costs/estimated earnings in excess of billings on
uncompleted contracts 100,092 86,086 Prepaid and other current
assets 29,147 28,090
Total current assets
346,570 327,779 Property, plant and equipment,
net 22,847 23,568 Goodwill 638,937 641,965 Intangibles Customer
relationships, net 91,027 93,619 Other intangibles, net 29,862
30,374 Other assets 6,198 8,059
Total assets $
1,135,441 $
1,125,364 Liabilities
Accounts payable $ 78,417 $ 66,934 Accrued compensation and
benefits 23,719 33,260 Deferred revenue 36,053 34,876 Billings in
excess of costs/estimated earnings on uncompleted contracts 19,190
14,839 Income taxes 10,693 9,487 Other liabilities 38,715
41,798
Total current liabilities 206,787
201,194 Long-term debt 210,091 210,873 Other
liabilities 20,415 23,303
Total liabilities $
437,293 $
435,370 Stockholders' equity
Common stock $ 25 $ 25 Additional paid-in capital 454,849 451,778
Retained earnings 563,403 551,315 Accumulated other comprehensive
income 3,448 9,971 Treasury stock (323,577) (323,095)
Total stockholders' equity $
698,148 $
689,994
Total liabilities and stockholders' equity $
1,135,441 $
1,125,364
BLACK BOX CORPORATION
CONDENSED CONSOLIDATED
STATEMENTS OF CASH FLOWS
Three-months ended July 3 and June 27, In
thousands 2010
2009 Operating Activities Net income $
13,144 $ 7,802 Adjustments to reconcile net income to net cash
provided by (used for) operating activities Intangibles
amortization and depreciation 4,686 6,078 (Gain) loss on sale of
property (17) 76 Deferred taxes 2,254 548 Tax impact from stock
options 9 123 Stock compensation expense 3,002 1,643 Change in fair
value of interest-rate swap (532) (203) Changes in operating assets
and liabilities (net of acquisitions) Accounts receivable, net
(6,774) 11,690 Inventories, net (2,103) 2,555 All other current
assets excluding deferred tax asset (16,779) (2,549) Liabilities
exclusive of long-term debt 4,358
(11,676)
Net cash provided by (used for) operating
activities $
1,248 $
16,087 Investing
Activities Capital expenditures $ (940) $ (567) Capital
disposals 44 29 Acquisition of businesses (payments)/recoveries --
-- Prior merger-related (payments)/recoveries (1,683)
(916)
Net cash provided by (used for) investing
activities $
(2,579) $
(1,454)
Financing Activities Proceeds from borrowings $ 48,465 $
38,385 Repayment of borrowings (49,367) (50,433) Proceeds from the
exercise of stock options 78 -- Purchase of treasury stock (482) --
Payment of dividends (1,053) (1,052)
Net cash provided by (used for) financing activities $
(2,359) $
(13,100) Foreign currency
exchange impact on cash $
(240) $
521 Increase / (decrease) in cash and cash
equivalents $
(3,930) $
2,054 Cash and cash
equivalents at beginning of period 20,885
23,720 Cash and cash equivalents at end of period $ 16,955
$ 25,774
Non-GAAP Financial
MeasuresAs a supplement to United States Generally
Accepted Accounting Principles (“GAAP”), the Company provides
non-GAAP financial measures such as free cash flow, cash provided
by operating activities excluding restructuring payments (see below
for reference), operating net income, operating earnings per share
(“EPS”), Earnings Before Interest, Taxes, Depreciation and
Amortization (“EBITDA”), Adjusted EBITDA, adjusted operating income
and same-office revenue comparisons to illustrate the Company's
operational performance. These non-GAAP financial measures exclude
the impact of certain items and, therefore, have not been
calculated in accordance with GAAP. Pursuant to the requirements of
Regulation G, the Company has provided Management explanations
regarding their use and the usefulness of non-GAAP financial
measures, definitions of the non-GAAP financial measures and
reconciliations to the most directly comparable GAAP financial
measures, which are provided below.
The Company’s management (“Management”) uses non-GAAP financial
measures (a) to evaluate the Company's historical and prospective
financial performance as well as its performance relative to its
competitors, (b) to set internal sales targets and associated
operating budgets, (c) to allocate resources, (d) to measure
operational profitability and (e) as an important factor in
determining variable compensation for Management and its team
members. Moreover, the Company has historically reported these
non-GAAP financial measures as a means of providing consistent and
comparable information with past reports of financial results.
While Management believes these non-GAAP financial measures
provide useful supplemental information to investors, there are
limitations associated with the use of non-GAAP financial measures.
The limitations include (i) the non-GAAP financial measures are not
prepared in accordance with GAAP, are not reported by all of the
Company's competitors and may not be directly comparable to
similarly-titled measures of the Company's competitors due to
potential differences in the exact method of calculation, (ii) the
non-GAAP financial measures exclude certain non-cash amortization
of intangible assets on acquisitions, however, they do not
specifically exclude the added benefits of these costs, such as
revenue and contributing operating margin, (iii) the non-GAAP
financial measures exclude non-cash asset write-up depreciation
expense on acquisitions related to acquisitions made during recent
years which is derived from the book value to fair market value
write-up on acquired assets, (iv) the non-GAAP financial measures
exclude the non-cash change in fair value of the Company’s
interest-rate swaps which will continue to impact the Company’s
earnings until the interest-rate swaps are settled, (v) the
non-GAAP financial measures exclude costs for employee severance
and facility consolidations (“employee severance and facility
consolidation costs”) incurred during the periods reported in an
attempt to right-size the organization and more appropriately align
the expense structure with anticipated revenues and changing market
demand for its solutions and services that will impact future
operating results, (vi) the non-GAAP financial measures exclude
historical stock option granting practices investigation and
related matters costs, including costs associated with the related
Securities and Exchange Commission (“SEC”) investigation,
shareholder derivative lawsuit, tax matters and
insurance/indemnification matters, (vii) the non-GAAP financial
measures exclude costs of settlement or resolution arising from
current legal matters associated with the ongoing operations of the
Company (“current legal matters costs”) and (viii) there is no
assurance the excluded items in the non-GAAP financial measures
will not occur in the future. The Company compensates for these
limitations by using these non-GAAP financial measures as
supplements to GAAP financial measures and by reviewing the
reconciliations of the non-GAAP financial measures to their most
comparable GAAP financial measures.
Non-GAAP financial measures are not in accordance with, or an
alternative for, GAAP. The Company's non-GAAP financial measures
are not meant to be considered in isolation or as a substitute for
comparable GAAP financial measurements, and should be read only in
conjunction with the Company's consolidated financial statements
prepared in accordance with GAAP.
Free cash flowFree cash flow is defined by the Company as
cash provided by operating activities less net capital
expenditures, plus or minus foreign currency translation
adjustments, plus proceeds from stock option exercises.
Management’s reasons for exclusion of each item are explained in
further detail below.
Net capital
expendituresThe Company believes net capital expenditures
must be taken into account along with cash provided by operating
activities to more properly reflect the actual cash available to
the Company. Net capital expenditures are typically material and
directly impact the availability of the Company’s operating cash.
Net capital expenditures are comprised of capital expenditures and
capital disposals.
Foreign currency exchange impact
on cashDue to the size of the Company’s international
operations, and the ability of the Company to utilize cash
generated from foreign operations locally without the need to
convert such currencies to U.S. dollars on a regular basis, the
Company believes that it is appropriate to adjust its operating
cash flows to take into account the positive and/or negative impact
of such adjustments as such adjustment provides an appropriate
measure of the availability of the Company’s operating cash on a
world-wide basis. A limitation of adjusting cash flows to account
for the foreign currency impact is that it may not provide an
accurate measure of cash available in U.S. dollars.
Proceeds from stock option
exercisesThe Company believes that proceeds from stock
option exercises should be added to cash provided by operating
activities to more accurately reflect the actual cash available to
the Company. The Company has demonstrated a recurring inflow of
cash related to its stock-based compensation plans and, since this
cash is immediately available to the Company, it directly impacts
the availability of the Company’s operating cash. The amount of
proceeds from stock option exercises is dependent upon a number of
variables, including the number and exercise price of outstanding
options and the trading price of the Company's common stock. In
addition, the timing of stock option exercises is under the control
of the individual option holder and is not in the control of the
Company. As a result, there can be no assurance as to the timing or
amount of any proceeds from stock option exercises.
A reconciliation of cash provided by operating activities to
free cash flow is presented below:
1Q11
4Q10 1Q10
Cash provided by operating activities $
1,248 $ 19,815 $ 16,087 Net capital
expenditures (896) (703) (538) Foreign currency exchange impact on
cash (240) (1,033)
521 Free cash flow before stock option exercises $ 112 $ 18,079 $
16,070 Proceeds from stock option exercises 78
-- -- Free cash flow
$ 190 $ 18,079 $
16,070
Cash provided by operating activities excluding restructuring
paymentsCash provided by operating activities excluding
restructuring payments is defined by the Company as cash provided
by operating activities plus restructuring payments. Restructuring
payments are the cash payments made during the period for employee
severance and facility consolidation costs. The Company believes
that restructuring payments should be added to cash provided by
operating activities to more accurately reflect the cash flow from
operations.
A reconciliation of cash provided by operating activities to
cash provided by operating activities excluding restructuring
payments is presented below:
1Q11
4Q10 1Q10
Cash provided by operating activities $
1,248 $ 19,815 $ 16,087 Restructuring
payments 1,223 1,873
3,955 Cash provided by operating activities excluding
restructuring payments $ 2,471
$ 21,688 $ 20,042
Operating net income and operating earnings per
shareManagement believes that operating net income, defined by
the Company as net income plus reconciling items, and operating
EPS, defined as operating net income divided by weighted average
common shares outstanding (diluted), provide investors additional
important information to enable them to assess, in a way Management
assesses, the Company’s current and future operations. Reconciling
items include amortization of intangible assets on acquisitions,
asset write-up depreciation expense on acquisitions, the change in
fair value of the interest-rate swaps, employee severance and
facility consolidation costs, historical stock option granting
practices investigation and related matters costs and current legal
matters costs. Management’s reason for exclusion of each item is
explained in further detail below.
Amortization of intangible assets
on acquisitionsThe Company incurs non-cash amortization
expense from intangible assets related to various acquisitions it
has made in recent years. Management excludes these expenses and
their related tax impact for the purpose of calculating non-GAAP
financial measures when it evaluates the continuing operational
performance of the Company because these costs are fixed at the
time of an acquisition, are then amortized over a period of several
years after the acquisition and generally cannot be changed or
influenced by Management after the acquisition.
Asset write-up depreciation
expense on acquisitionsThe Company incurs non-cash asset
write-up depreciation expense on acquisitions related to
acquisitions made during recent years. Specifically, this non-cash
expenditure is derived from the book value to fair market value
write-up on acquired assets. Asset write-ups are depreciated over
their remaining useful life which generally falls between one to
five years. Management excludes these expenses and their related
tax impact for the purpose of calculating non-GAAP financial
measures when it evaluates the continuing operational performance
of the Company because these costs are fixed from acquisition to
the end of the asset’s useful life and generally cannot be changed
or influenced by Management after the acquisition.
Change in fair value of the
interest-rate swapsTo mitigate the risk of interest-rate
fluctuations associated with the Company’s variable rate debt, the
Company entered into two separate interest-rate swaps
(“interest-rate swaps”) that do not qualify as a cash flow hedge.
Thus, the Company records the change in fair value of the
interest-rate swaps as an asset/liability within the Company’s
Condensed Consolidated Balance Sheets with the offset to Interest
expense (income) within the Company’s Condensed Consolidated
Statements of Income. Management excludes this non-cash expense and
the related tax impact for the purpose of calculating non-GAAP
financial measures when it evaluates the continuing operational
performance of the Company because these costs generally cannot be
changed or influenced by Management.
Employee severance and facility
consolidation costsThe Company believes that incurring costs
in the current period(s) in an attempt to right-size the
organization and more appropriately align the expense structure
with anticipated revenues and changing market demand for its
solutions and services will result in a long-term positive impact
on financial performance in the future. Employee severance and
facility consolidation costs are presented in accordance with GAAP
in the Company’s Condensed Consolidated Statements of Income.
However, due to the amount of additional costs incurred during a
single or possibly successive periods, Management believes that
exclusion of these costs and their related tax impact provides a
more accurate reflection of the Company’s ongoing financial
performance.
Historical stock option granting
practices investigation and related matters costsThe Company
incurs costs in connection with its investigation of historical
stock option granting practices, including the related SEC
investigation, shareholder derivative lawsuit, tax matters and
insurance/indemnification matters. Management excludes these
expenses and their related tax impact for the purpose of
calculating non-GAAP financial measures when it evaluates the
continuing operational performance of the Company because these
costs are generally non-recurring and cannot be changed or
influenced by Management.
Current legal matters
costsThe Company incurs costs arising from current legal
matters associated with the ongoing operations of the Company.
Management excludes these expenses and their related tax impact for
the purpose of calculating non-GAAP financial measures when it
evaluates the continuing operational performance of the Company
because these costs are generally non-recurring and cannot be
changed or influenced by Management.
The following table represents the Company’s pre-tax reconciling
items:
1Q11
4Q10 1Q10 Non-cash
charges Amortization
of intangible assets on acquisitions $ 3,093 $ 5,886 $ 4,031 Asset
write-up depreciation expense on acquisitions -- 348 -- Change in
fair value of the interest-rate swaps (532)
61 (203)
Total non-cash charges
$ 2,561 $ 6,295 $ 3,828
Cash charges Employee
severance and facility consolidation costs $ -- $ 1,935 $ 1,113
Historical stock option granting practices investigation and
related matters costs -- 255 264 Current legal matters costs
-- 1,093 2,145
Total
cash charges $ -- $ 3,283 $ 3,522
Total pre-tax reconciling items
$ 2,561 $ 9,578 $ 7,350
A reconciliation of net income to operating net income is
presented below:
1Q11
4Q10 1Q10
Net income $ 13,144 $
7,496 $ 7,802 % of Revenue 5.0% 3.1% 3.3% Reconciling
items, after tax
1 1,588 6,270
4,594 Operating net income $ 14,732 $ 13,766 $
12,396 % of Revenue 5.6%
5.7% 5.3%
1 The effective tax rate utilized to determine
Reconciling items, after tax, for each period, is the effective tax
rate utilized to determine Net income for such period.
A reconciliation of diluted EPS to operating EPS is presented
below:
1Q11
4Q10 1Q10
Diluted EPS $ 0.75 $ 0.43
$ 0.44 EPS impact of reconciling items 0.09
0.35 0.27
Operating EPS $ 0.84 $
0.78 $ 0.71
EBITDA and Adjusted EBITDAManagement believes that
EBITDA, defined as Net income plus provision for income taxes,
interest, depreciation and amortization, is a widely accepted
measure of profitability that may be used to measure the Company’s
ability to service its debt. Adjusted EBITDA, defined as EBITDA
plus stock-based compensation expense, may also be used to measure
the Company’s ability to service its debt. Stock-based compensation
is an integral part of ongoing operations since it is considered
similar to other types of compensation to employees. However,
Management believes that varying levels of stock-based compensation
expense could result in misleading period-over-period comparisons
and is providing an adjusted disclosure which excludes stock-based
compensation.
A reconciliation of income before provision for income taxes to
EBITDA and Adjusted EBITDA is presented below:
1Q11
4Q10 1Q10
Net income $ 13,144 $
7,496 $ 7,802 Provision for income taxes 8,057 3,619
4,681 Interest 1,690 2,290 2,144 Depreciation/Amortization
4,686 7,826 6,078 EBITDA
$ 27,577 $ 21,231 $ 20,705 Stock-based compensation expense
3,002 1,753 1,643
Adjusted EBITDA $ 30,579
$ 22,984 $ 22,348
Supplemental
InformationThe following supplemental information,
including geographical segment results, service type results,
same-office revenue comparisons and significant balance sheet
ratios and other information is being provided for comparisons of
reported results for the first quarter of Fiscal 2011, fourth
quarter of Fiscal 2010 and first quarter of Fiscal 2010. All dollar
amounts are in thousands unless noted otherwise.
Geographical Segment ResultsManagement is presented with
and reviews revenues, operating income and adjusted operating
income by geographical segment. Adjusted operating income is
defined by the Company as operating income plus reconciling items.
Reconciling items include amortization of intangible assets on
acquisitions, asset write-up depreciation expense on acquisitions,
employee severance and facility consolidation costs, historical
stock option granting practices investigation and related matters
costs and current legal matters costs. See above for additional
details provided by Management regarding non-GAAP financial
measures. Revenues, operating income and adjusted operating income
for North America, Europe and All Other are presented below:
1Q11
4Q10 1Q10
Revenues
North America $ 230,484 $ 207,598 $ 204,583 Europe 24,942
24,254 23,886 All Other 8,170 9,031
6,743 Total $ 263,596 $ 240,883 $ 235,212
Operating income North America $ 19,167 $ 9,345 $
11,575 % of North America revenues 8.3% 4.5% 5.7% Europe $ 2,336 $
2,393 $ 2,089 % of Europe revenues 9.4% 9.9% 8.7% All Other $ 1,389
$ 1,688 $ 821 % of All Other revenues 17.0%
18.7% 12.2% Total $ 22,892 $ 13,426 $
14,485 % of Total revenues 8.7% 5.6% 6.2%
Reconciling
items (pre-tax) North America $ 3,093 $ 9,167 $ 7,018 Europe --
318 535 All Other -- 32
-- Total $ 3,093 $ 9,517 $ 7,553
Adjusted
operating income North America $ 22,260 $ 18,512 $ 18,593 % of
North America revenues 9.7% 8.9% 9.1% Europe $ 2,336 $ 2,711 $
2,624 % of Europe revenues 9.4% 11.2% 11.0% All Other $ 1,389 $
1,720 $ 821 % of All Other revenues 17.0%
19.0% 12.2% Total $ 25,985 $ 22,943 $
22,038 % of Total revenues
9.9% 9.5% 9.4%
Service Type ResultsManagement is presented with and
reviews revenues and gross profit for Data Services, Voice Services
and Hotline Services which are presented below:
1Q11
4Q10 1Q10
Revenues
Data Services $ 53,957 $ 46,855 $ 51,410 Voice Services
163,590 148,537 141,520 Hotline Services 46,049
45,491 42,282 Total $ 263,596 $
240,883 $ 235,212
Gross profit Data Services $ 14,350
$ 12,881 $ 13,947 % of Data Services revenues 26.6% 27.5% 27.1%
Voice Services $ 54,033 $ 48,862 $ 48,379 % of Voice Services
revenues 33.0% 32.9% 34.2% Hotline Services $ 21,231 $ 22,122 $
20,087 % of Hotline Services revenues 46.1%
48.6% 47.5% Total $ 89,614 $ 83,865 $
82,413 % of Total revenues
34.0% 34.8% 35.0%
Same-office revenue comparisonsManagement is presented
with and reviews revenues on a same-office basis which excludes the
effects of revenues from acquisitions. While the information
provided below is presented on a consolidated basis, all of the
revenue from offices added as shown below relates to Voice Services
in the Company’s North America segment. Reported same-office
comparisons of consolidated revenues, therefore, can be determined
by excluding the revenues for Voice Services in the Company’s North
America segment from offices added since 4/1/09 (for comparison of
1Q11 to 1Q10) or 12/27/09 (for comparison of 1Q11 to 4Q10) as shown
below.
Information on quarterly revenues on a same-office basis
compared to the same period last year is presented below:
1Q11 1Q10
% Change Reported revenues
$ 263,596 $ 235,212 12% Less
revenue from Voice Services offices added since 4/1/09 (1Q10)
(8,012) -- Reported revenues on same-office basis $
255,584 $ 235,212 9% Foreign currency impact (151) --
Revenues on same-office basis (excluding foreign currency
impact) $ 255,433 $ 235,212
9%
Information on revenues on a same-office basis compared to the
sequential quarter is presented below:
1Q11 4Q10
% Change Reported revenues
$ 263,596 $ 240,883 9% Less
revenue from Voice Services offices added since 12/27/09 (4Q10)
-- -- Reported revenues on same-office basis $
263,596 $ 240,883 9% Foreign currency impact 1,983 --
Revenues on same-office basis (excluding foreign currency
impact) $ 265,579 $ 240,883
10%
Significant Balance Sheet ratios and Other
InformationInformation on certain balance sheet ratios, backlog
and headcount is presented below. Dollar amounts are in
millions.
1Q11
4Q10 1Q10 Accounts
receivable
Gross
accounts receivable $ 155.6 $ 150.7 $ 162.3 Reserve $ / %
8.6 5.5% 9.5 6.3% 10.0 6.2% Net accounts receivable $
147.0 $ 141.2 $ 152.3 Net days sales outstanding 47 days 51
days 52 days
Inventory Gross inventory $ 73.1 $ 71.5
$ 73.9 Reserve $ / % 19.7 27.0% 20.0 28.0%
19.9 26.9% Net inventory $ 53.4 $ 51.5 $ 54.0 Net inventory
turns 9.5x 8.8x 8.5x
Six-month order backlog $ 229 $
203 $ 210
Team members
4,386 4,348
4,428
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