Chase Partners with Expedia Group to Enhance the Ultimate Rewards® Travel Experience
August 13 2018 - 9:55AM
Business Wire
Ultimate Rewards travel is now powered by
Expedia Partner Solutions technology giving cardmembers the ability
to search and redeem for over a million flights, hotels, things to
do and more
Chase Card Services (NYSE:JPM) and Expedia Group announce a
strategic alliance that will enhance the Chase Ultimate Rewards
travel hub with more choices, new capabilities and even more
redemption flexibility. Chase cardmembers will have access to an
enhanced Ultimate Rewards travel booking experience featuring
Expedia Group’s industry leading network of flights, hotels,
vacation rentals, car rentals, as well as more than 25,000
experiences and activities. The enhanced experience is currently
available to Chase Freedom® and Freedom Unlimited cardmembers, and
will be introduced to Chase Sapphire® and Ink cardmembers over the
next few months.
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“Our cardmembers are searching, booking and redeeming for travel
in Ultimate Rewards more than ever, and together with Expedia Group
we are taking the experience to the next level,” said Lorraine
Hansen, Head of Ultimate Rewards and Loyalty Solutions at Chase.
“Whether on desktop or mobile, we are providing simpler and smarter
booking tools with over a million options to search, delivering
even more value and flexibility to Ultimate Rewards
cardmembers.”
Within the new Ultimate Rewards travel experience, powered by
Expedia Partner Solutions, eligible Chase cardmembers will have
access to:
- Expedia Group’s best in class travel
inventory: Ability to search and redeem for travel across
272,000 lodging options around the world, more than 250 airlines
and dozens of car rental options.
- Opportunities to experience even
more: Search and book more than 25,000 activities and tours,
attractions, nightlife and more.
- Special Seasonal Discounts:
Access to special discounts and seasonal offers from thousands of
hotels and activities.
- Enhanced customer experience:
Improved self-service options to cancel a hotel or car rental
booking online. Plus, Ultimate Rewards travel within the Chase
mobile app, will be backed by Expedia Group’s leading
technology.
- Increased flight fare and seat
selection transparency: Total trip cost will be displayed at
check-out, making it easy to see the points and cash needed to
redeem for travel. Plus, more flight search options by class and
opportunities to upgrade throughout the booking process, as well as
integrated seat review content powered by SeatGuru.
- 24/7 Customer support: Enhanced
self-help portal for basic travel questions, and always-on phone
customer support.
More enhancements will be introduced over the next several
months.
“Expedia Group has the unique ability to take any person from
anywhere through an array of travel products and we are excited to
wire up the Chase Ultimate Rewards platform with the technology
that makes that happen, so they can pass this on to their travel
loving customers,” said Ariane Gorin, President, Expedia Partner
Solutions brand. “The flexibility of the Expedia Partner Solutions
technology offering opens the door to the widest selection of
travel products for customers, so they can redeem their points for
travel in an easy to use, modern online travel marketplace.”
Cardmembers will continue to access Ultimate Rewards by logging
in on desktop or mobile, and have the same flexibility to redeem
for travel with points, using their Chase credit card, or a
combination of both.
Chase Ultimate Rewards is the loyalty and rewards platform for
Chase Freedom, Sapphire and Ink cardmembers. In addition to
redeeming for travel, cardmembers have options to redeem for
experiences, gift cards, cash back, paying with points for a
statement credit, and more.
Take a brief tour of the new Ultimate Rewards travel portal
here: traveltour.chase.com. For more information on Ultimate
Rewards, visit www.chase.com/ultimaterewards
About Expedia Group
Expedia Group is the world's travel platform. We help knock down
the barriers to travel, making it easier, more enjoyable, more
attainable and more accessible. We are here to bring the world
within reach for customers and partners around the globe. We
leverage our platform and technology capabilities across an
extensive portfolio of businesses and brands to orchestrate the
movement of people and the delivery of travel experiences on both a
local and global basis. Our family of travel brands includes: Brand
Expedia®, Hotels.com®, Expedia® Partner Solutions, Egencia®,
trivago®, HomeAway®, VRBO®, Orbitz®, Travelocity®, Wotif®,
lastminute.com.au®, ebookers®, CheapTickets®, Hotwire®, Classic
Vacations®, Expedia Group™ Media Solutions, CarRentals.com™,
Expedia Local Expert®, Expedia® CruiseShipCenters®, SilverRail
Technologies, Inc., ALICE and Traveldoo®. For more information,
visit www.expediagroup.com.
© 2018 Expedia, Inc. All rights reserved. Trademarks and logos
are the property of their respective owners. CST: 2029030-50
About Chase
Chase is the U.S. consumer and commercial banking business of
JPMorgan Chase & Co. (NYSE: JPM), a leading global financial
services firm with assets of $2.6 trillion and operations
worldwide. Chase serves nearly half of America's households with a
broad range of financial services, including personal banking,
credit cards, mortgages, auto financing, investment advice, small
business loans and payment processing. Customers can choose how and
where they want to bank: 5,100 branches, 16,000 ATMs, mobile,
online and by phone. For more information, go
to www.chase.com
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Chase Card ServicesAshley Dodd,
302-282-5011Ashley.e.Dodd@chase.comorChase Card ServicesLauren
Ryan, 212-270-4435lauren.f.ryan@jpmorgan.com
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