UnitedHealthcare and Optum Take Action to Support People Affected by Tropical Storm Nate
October 07 2017 - 3:06PM
Business Wire
- Assistance for UnitedHealthcare plan
participants whose access to care or prescriptions needs may have
been affected
- Free emotional-support help line
from Optum open to anyone
UnitedHealthcare and Optum, the health benefits and services
companies of UnitedHealth Group (NYSE: UNH), are taking action to
help people in Louisiana, Mississippi, Alabama and Florida who may
be affected by Tropical Storm Nate.
Support includes assisting health plan participants who may need
to make alternate arrangements to access care and early
prescription refills, as well as offering a free emotional-support
line to help people who might be affected.
- Help Finding a Network Care
Provider, Early Refills: Plan participants who need help
finding a care provider in the UnitedHealthcare network or
obtaining early prescription refills can call customer care at the
number located on the back of their medical ID cards.
- For plan participants who may have
misplaced their medical ID cards, call 866-633-2446, 8 a.m.-8
p.m. (in the local time zone), Monday through Friday. People
enrolled in Medicaid, employer-sponsored and individual health
plans (except Medicare) who have a smartphone can download the free
Health4Me app, which provides instant access to their ID
card, network care providers, their personal health benefits and
more. The Health4Me app is available as a free download at the
Apple iTunes App Store and the Android Market on Google Play.
- Free Help Line: Optum, a leading
health and behavioral health services company, is offering a free
emotional-support help line.
The toll-free number, 866-342-6892, will be open 24 hours a day,
seven days a week, for as long as necessary. The service is free of
charge and open to anyone. Specially trained Optum mental health
specialists help people manage their stress and anxiety so they can
continue to address their everyday needs. Callers may also receive
referrals to community resources to help them with specific
concerns, including financial and legal matters.
Along with the toll-free help line, emotional-support resources
and information are available online at
www.liveandworkwell.com.
About UnitedHealth Group
UnitedHealth Group (NYSE: UNH) is a diversified health and
well-being company dedicated to helping people live healthier lives
and helping to make the health system work better for everyone.
UnitedHealth Group offers a broad spectrum of products and services
through two distinct platforms: UnitedHealthcare, which provides
health care coverage and benefits services; and Optum, which
provides information and technology-enabled health services. For
more information, visit UnitedHealth Group at
www.unitedhealthgroup.com or follow @UnitedHealthGrp on
Twitter.
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Group.
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version on businesswire.com: http://www.businesswire.com/news/home/20171007005022/en/
UnitedHealth GroupDimitri Senaratna,
952-936-3275dimitri_senaratna@uhg.com
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