UPS Completes Spanish Language Option For United States UPS My Choice and UPS.com Customers
November 01 2016 - 9:00AM
UPS (NYSE: UPS) announced today its UPS My Choice® service, which
gives consumers more control over their residential deliveries, is
now fully available in Spanish on ups.com and the UPS Mobile™ App
in the U.S. Businesses now have another opportunity to provide a
convenient and seamless delivery experience to customers who prefer
to interact in Spanish.
Consumers can sign up for UPS My Choice service in Spanish by
visiting www.ups.com/mychoice and choosing United States - Español
from the location selector. The UPS Mobile App is available for
download at the Google Play and iTunes app stores.
With more than 29 million members worldwide, the UPS My Choice
service gives businesses and consumers unprecedented choice,
convenience and control over how they receive eligible home
deliveries. Many Hispanic consumers and small businesses are
looking for Spanish language services and UPS My Choice in Spanish
now fills that need. Hispanic buying power jumped 50 percent to
$1.5 trillion from 2010 to 2015, according to Nielsen.
“Providing the ability for our customers to choose their
preferred language to track shipments, manage delivery preferences,
and authorize home deliveries through UPS My Choice demonstrates
our commitment to flexible technology to meet our customers' needs
and enable the experience they desire,” said UPS Chief Information
Officer Juan Perez.
“UPS is providing great resources for companies that seek to
offer shipping and package delivery services in Spanish as well as
those looking to enhance the overall customer experience for
Spanish-speaking customers,” said President and CEO of United
States Hispanic Chamber of Commerce Javier Palomarez.
UPS My Choice members can receive their choice of texts, e-mail
alerts and mobile app push notifications that notify them when
their packages will be delivered. The UPS My Choice service
also provides control over where and how members can receive their
eligible home deliveries. This includes the ability to direct their
UPS driver to leave their packages in a preferred location at home,
such as their back porch, or at an alternate location such as with
a neighbor or at a nearby UPS Access Point™ location.
The UPS My Choice service is available in multiple languages in
14 countries and Puerto Rico: Austria, Belgium, Canada,
Denmark, France, Germany, Italy, Mexico, Netherlands, Poland,
Spain, Sweden, Switzerland and the U.S.
UPS also offers several other technology-driven services that
benefit businesses focused on providing exceptional customer
experiences:
- UPS Internet Shipping automates business shipping processes and
reduces paperwork, from individual packages to bills of lading for
freight shipments, all from a single interface.
- UPS’s Quantum View Manage® software provides
manufacturers and retailers with shipment tracking, customs
brokerage and inbound-outbound scheduling.
- UPS i-parcel™ technology enables consumers
around the world to shop online with U.S. and UK retailers as if
they were shopping in their own country.
- UPS Access Point™ locations offer convenient delivery through
more than 24,000 local retailers, delivery lockers, and The UPS
Store® locations in North America and Europe.
About UPS
UPS (NYSE: UPS) is a global leader in logistics, offering a
broad range of solutions including transporting packages and
freight; facilitating international trade, and deploying advanced
technology to more efficiently manage the world of business.
Headquartered in Atlanta, UPS serves more than 220 countries and
territories worldwide. The company can be found on the web at
ups.com® and its corporate blog can be found at longitudes.ups.com.
To get UPS news direct, visit pressroom.ups.com/RSS.
Matt O’Connor
(404) 828-8113
matthewoconnor@ups.com
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