ResultsCX Wins Two 2024 Fortress Cybersecurity Awards
June 20 2024 - 9:03AM
Business Wire
Recognition reflects company’s proactive,
innovative measures to quell and prevent cyberattacks
ResultsCX, a provider of Customer Experience Management (CXM)
services to leading global companies including Fortune 100 and 500
firms, today announced it achieved two 2024 Fortress Cybersecurity
Awards presented by the Business Intelligence Group. As a winner in
the Compliance and Incident Response categories, ResultsCX was
commended for its strategic approaches and innovative solutions
combatting digital risks. These achievements follow the company’s
2023 and 2022 Fortress distinctions in network security,
leadership, and organizational excellence.
The Fortress Cybersecurity Awards honor the world's leading
companies and individuals at the forefront of cybersecurity
innovation. Winners are selected based on their dedication to
developing solutions, raising awareness, and defending against the
growing threat of cyberattacks. ResultsCX was recognized for its
proven ability to mitigate attacks and threats and for its
forward-looking data protection and compliance efforts.
“Security lies at the heart of all ResultsCX’s operations,” said
ResultsCX CEO Rajesh Subramaniam. “With a strong presence in highly
regulated industries such as healthcare and a broad spectrum of
utilities, we handle sensitive customer information – and digital
risks are at an all-time high. To receive recognition from a
reputed industry leader in cybersecurity for the third consecutive
year validates our work to ensure the highest level of protection
and security from threats while maintaining clients’ trust.”
Judges praised ResultsCX’s Cyber Incident Response Unit (CIRU)
for setting a “new benchmark for excellence in cybersecurity
incident management” with rapid response to threats, strategic
protective actions, and advanced security innovations. They also
acknowledged the company’s Compliance Team, citing it as a “beacon
of excellence” for its collaborative approach, technical prowess,
and commitment to fostering a culture of compliance – evident in
ResultsCX’s many certifications and audit completions and years of
maintaining the highest security rankings.
“Our CIRU and Compliance Team are committed to preventing and
dissipating security threats through proactive defense efforts and
robust data protection and compliance measures,” said ResultsCX
Chief Transformation Officer Sanjay Venkatraman. “These safeguards
have enabled us to predict and neutralize threats and comply with
regulatory changes that further protect sensitive data across our
global sites.”
“In today's digital age, cybersecurity is no longer optional –
it's essential,” said Maria Jimenez, Chief Nominations Officer at
the Business Intelligence Group. “We are proud to recognize
ResultsCX for its innovative solutions and unwavering commitment to
protecting our data and infrastructure from ever-evolving cyber
threats.”
About ResultsCX
ResultsCX is a leading provider of transformational Customer
Experience Management (CXM) solutions to 75+ global brands,
including Fortune 100 and 500 companies. For 30+ years, we have
been driving superior customer and business outcomes for brands
across Healthcare, Media, Telecom, Fast Growth technology, Retail,
Banking and Financial Services, and other industries.
Our award-winning approach helps brands prioritize investments
and build digitally influenced customer journeys, creating
high-value impact across three areas: Revenue Acceleration, Cost
Optimization, and Enhanced Experience. Supported by 23,000+
colleagues and 25+ engagement hubs worldwide, our innovative
solutions and services solve persistent customer experience
challenges, making life easier for millions of consumers. For more
information about ResultsCX and its award-winning customer
experience solutions, please visit www.resultscx.com.
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version on businesswire.com: https://www.businesswire.com/news/home/20240620539396/en/
Karina Stabile Aria Marketing for ResultsCX (516) 317-5835
kstabile@ariamarketing.com