TIDMRM.

RNS Number : 3856O

RM PLC

09 February 2021

9th February 2021

RM plc

Unaudited Preliminary Results for the year ended 30 November 2020

Resilient performance as trading recovered through H2 following COVID-19 impact

RM plc ("RM"), a leading supplier of technology and resources to the education sector, reports its final results for the year ended 30 November 2020.

Highlights

-- Financial performance materially impacted by COVID-19 with school closures and exam cancellations globally - revenue down by 16%

   --      Trading improved progressively through H2 as education establishments reopened 

-- Focus on cash and costs enabled a robust financial position with net debt reducing to GBP1m (2019: GBP15m)

   --      Short term outlook remains uncertain following further restrictions and exam cancellations 
   --      Confidence in medium term outlook supports proposed final dividend at 3.00 pps 

-- Digital and automation investment programmes fully restarted with longer term operational and financial benefits

   --      Well positioned to capitalise on longer term market trends in education 
 
 GBPM                                2020      2019   Variance 
 
   Revenue                          189.0     223.8       -16% 
 
   Adjusted* operating profit        14.4      27.6       -48% 
 
   Adjusted* operating profit 
   margin                            7.6%     12.4%     -4.8pp 
 
 Adjusted* profit before 
  tax                                13.4      26.6       -50% 
 
   Statutory profit after tax         8.4      19.1       -56% 
 
   Adjusted* diluted EPS            13.0p     26.4p       -51% 
 
 Diluted EPS                        10.1p     23.0p       -56% 
 
   Proposed dividend per share      3.00p     2.00p       +50% 
                                 --------  --------  --------- 
 
   Net debt                           1.3      15.0 
 
   Pension deficit                   18.7       6.0 
                                 --------  --------  --------- 
 

* Adjusted operating profit is before the amortisation of acquisition related intangible assets; gains on sale of property and investment assets; restructuring costs; exceptional inventory and impairment adjustments; GMP pension equalisation costs on defined benefit schemes and acquisition related costs.

Commenting on the results, David Brooks, Chief Executive of RM, said:

"2020 was a year in which RM showed good resilience and I'd like to pay tribute to our people and our customers who showed real innovation and ingenuity through testing times.

In the first half of 2021 we expect some uncertainty to continue with school closures and the cancellation of UK exams. However, the actions taken over the last year put us in a stronger financial and operational position to meet these challenges.

Looking further out, RM is well placed to capitalise on the longer-term trends in our markets, in particular the shift to digital enablement in education."

Notes to Editors:

RM provides market-leading products and services to educational institutions, exam bodies and international governments which improve, simplify and support education and learning.

The education sector is transforming, and RM is well positioned to capitalise on this through its three divisions:

-- RM Resources is the established provider of education resources for early years, primary schools and secondary schools across the UK and to 80 countries internationally.

-- RM Results is a leading provider of assessment software, supporting exam awarding bodies, universities and governments worldwide to digitise their assessment delivery.

-- RM Education is a market-leading supplier of ICT software, technology and services to UK schools and colleges.

 
 Ex-dividend date for 2020 final dividend   18(th) March 2021 
 Record date for 2020 final dividend        19(th) March 2021 
                                           ------------------ 
 AGM                                        8(th) April 2021 
                                           ------------------ 
 Payment of 2020 final dividend             30(th) April 2021 
                                           ------------------ 
 References to times are to Greenwich Mean Time. If any 
  of the above times or dates should change, the revised 
  times and/or dates will be notified to shareholders by 
  an announcement on a Regulatory Information Service. 
  Payment of the 2020 final dividend is subject to the 
  approval by shareholders. 
 

Presentation and live webcast details

A presentation for analysts and investors will be held today at 9.00am.

The audio and slide presentation will be webcast live and on demand at the following website:

https://www.investis-live.com/rmplc/601024829a13881000797f1c/pwpp

The presentation will also be accessible via a live conference call:

United Kingdom : 0800 640 6441

United Kingdom (Local): 020 3936 2999

All other locations : +44 203 936 2999

Participant access code: 400013

Contacts:

RM plc

David Brooks, Chief Executive Officer 08450 700 300

Neil Martin, Chief Financial Officer

Headland Consultancy (PR adviser to RM)

   Stephen Malthouse (smalthouse@headlandconsultancy.com)                         07734 956201 

Chloe Francklin (cfrancklin@headlandconsultancy.com) 07834 974624

Strategic Report

Chairman's statement

Performance

RM's trading in 2020 was inevitably dominated by the consequences of Covid-19 and the response to its effects. These are covered in detail in the reports which follow and demanded rapid adaptation by management and all the employees, and thanks are due to all concerned. These efforts were successful insofar as the company delivered a creditable, albeit reduced, level of profit and a strong year-end balance sheet.

RM Resources, one of the largest UK suppliers of teaching and learning products for schools and nurseries, experienced a collapse in demand in March as schools adapted to sudden closure. However, the market improved as the year progressed such that, in the latter months, running revenues were close to those enjoyed in 2019. Initial indications are that business in the 2021 school shutdown has fallen less precipitously, although the impact overall will depend on duration and is necessarily uncertain.

Both RM Results and its' examination awarding body customers had to react to last minute cancellations of public examinations. Planned provision was by then well-advanced and both revenues and associated costs were largely committed. As cancellations in 2021 have been announced earlier, revenues are likely to be reduced as mitigating action can be taken by all parties. New international contracts were secured, but overseas travel is essential to frame details around precise customer requirements, and this will remain an impediment well into 2021.

RM Education, supplying services and software support to schools, was less affected by closures as routine IT infrastructure support was maintained as a necessity.

The Board

During the year, Deena Mattar and Andy Blundell retired from the Board and I reiterate the Board's thanks for their service and valuable contribution.

Paul Dean was appointed as an NED and Chairman of the Audit Committee on 4 February 2020 and Vicky Griffiths was appointed as an NED on 1 July 2020. Their biographical details showing the relevance of their qualifications and experience to RM, follow later in this report.

Although not occurring during the year, and as previously announced, David Brooks, our current CEO, will be leaving the company on 31st March 2021, shortly before the date of the AGM. That would normally be the occasion on which to thank him for his service and to wish him well. However, in anticipation of his absence, I should like to take this opportunity on behalf of the Board to do so in this report. David has worked at RM for over 25 years. During the past eight years, as CEO, the company has undergone significant restructuring and development. RM has benefited greatly from his leadership and he leaves with the Board's thanks and best wishes for the future.

The search for a successor is well-advanced and the Board anticipates making an announcement shortly.

Dividend

The Board did not feel it prudent, in light of the prevailing uncertainty, to pay a dividend in 2020 but, given the company's performance and current situation, payment of a final dividend of 3p a share is being recommended to shareholders.

Outlook

Having regard to the outlook for the individual divisions, the Board is confident that the continuing challenges will be effectively addressed, as in 2020, and that RM's future is secure.

John Poulter

Chairman

8 February 2021

Chief Executive Officer's statement

RM showed good resilience in 2020 despite the business being significantly impacted by the closure of schools and nurseries and the cancellation of exams due to COVID-19.

Trading in the second and third quarters saw the biggest downturn when compared with 2019. Revenue and profit were materially down in RM Resources and RM Results while RM Education was less impacted, reflecting the nature of its work. Profit in RM Resources was the most affected as revenue declined sharply on the back of education establishment closures. Across the organisation we implemented a range of cost saving initiatives which enabled all three divisions to remain profitable.

For the year, Group revenue was down 16% and adjusted operating profit declined by 48% compared with 2019. Statutory profit after tax decreased by 56%, however despite the change in profit, careful financial management meant that RM finished the year with an improved net debt position of GBP1.3m (2019 - GBP15m).

Our Response to COVID-19

We responded to the pandemic in three phases:

   1.    Plan and Stabilise 

-- Business continuity planning supported all office staff working from home immediately on lockdown

   --      Initial focus on safeguarding our people and supporting customers and suppliers 

-- COVID-19 stress test scenarios established, and activities initiated to manage funding and cost base

   --      Dividend cancelled and capital programmes deferred to conserve cash 
   2.    Run Lean 

-- Permanent staff recruitment stopped, temporary staffing levels and discretionary spend materially reduced

   --      Board, Executive team and wider senior leaders temporarily reduced salaries by up to 25% 

-- Banks relaxed covenants and wider cash conservation activities put in place. Additional funding was not required

-- Government job retention scheme used cautiously in the first half of the year with focus on RM Resources. Company maintained 100% employee pay. We stopped use of the scheme at the end of May ahead of schools reopening in June and paid back these receipts to the government by the end of September

   3.    Recovery 
   --      Innovation teams established to assess COVID-19 impact on market and customers 
   --      Customers engaged to assess short and longer term needs 

-- Capital programmes restarted alongside review of Target Operating Model and working practices

   --      Trading returned to more normal levels during Q4 

Operating Review

RM Resources had a challenging year of trading as schools and nurseries both in the UK and internationally closed for extended periods of time. Revenue in the UK was impacted significantly in Q2 but recovered to more normal levels by the end of Q4. Following a strong Q1, international revenues were materially down on the prior year.

During 2020, we continued the programme to consolidate the current estate of distribution centres to a single, automated centre. The building construction was completed and formally handed over, with our [15 year] lease starting in November 2020. 2021 will be spent equipping the centre with automation equipment, followed by transitioning stock from the current warehouses. Our current plan is to have the distribution centre fully operational in the first half of 2022. During the year we sold one of our freehold properties and have agreed heads of terms for the sale of the remaining two freehold properties.

In RM Results trading was impacted by the cancellation of exams and assessments around the world. The division has a mixture of recurring revenues and volume related fees associated with the volume of exams taken which, despite some contractual protection, clearly experienced a decline as many exams were cancelled or deferred around the world.

Whilst the development of the sales pipeline during the year has been significantly restricted by COVID-19 disruption and travel restrictions, we were pleased to win two contracts to provide full end-to-end digital assessment including, for the first time, remote invigilation and also a global research test which will be delivered across circa 70 countries.

The acquisition of SoNET Systems Pty Ltd ("SoNET") in 2019 has enabled RM Results to offer full end-to-end digital assessment services in the online testing and marking of exams to customers. During 2020 we have also started to partner with 3(rd) parties to provide remote invigilation (proctoring) of exams to both new and existing customers to facilitate the remote taking of high-stakes assessments safely and securely.

Trading in RM Education was less impacted by COVID-19 in 2020 than the other two divisions. The provision and support of technology was still needed in schools as they moved between in-class and remote learning models. There was a strong focus in schools to plan the move of their learning materials to the cloud and we see this as a continued opportunity for this division going forward. The sales pipeline has been impacted by COVID-19 as schools made operating safely their key priority.

Current COVID situation

In January UK governments announced a new set of school closures with immediate effect. In addition, England and Northern Ireland confirmed GCSEs and A levels in 2021 would not go ahead as planned. Scotland had already announced the cancelled of school 2021 exams late last year. It is too early to judge what the precise impact on trading in 2021 will be as the length of school closures, the contract covers for exam cancellations and the effect on international business remain uncertain. We intend to continue the investment in our digital and automation programmes to upgrade our IT systems and consolidate our distribution centres.

Future Market Trends

The education marketplace is changing. Some of these trends are in response to COVID-19 while others have been in the pipeline for some time. If we look beyond the disruption of the current pandemic, there are longer-term market trends that should be positive for RM. To help understand this change and RM's response to it, this section maps out four key market trends and gives specific examples of opportunities for the business to deliver shareholder return.

The education market trends we are seeing are:

   1.     Becoming more Digital 
   2.     Modernisation of Assessment 
   3.     Flexible Learning 
   4.     Buyer Aggregation 

Provided below are further details on these trends, together with examples of emerging customer requirements as well as RM's response.

   1.    Becoming more Digital 

Education has traditionally lagged many sectors when it comes to digitisation. Whether it is the delivery of teaching and learning or the buying of products and services online, digital adoption has been slow. However, we are starting to see a change in the marketplace which has been accelerated by COVID-19 in 2020. There have been associated developments in curriculum as education systems around the world are starting to include the development of sequencing and coding skills into the curriculum. This is reflected by the growth for robotics within the education environment which is expected to more than double between 2019 and 2027. Schools and nurseries are increasingly ordering online and utilising more digitised materials in conjunction with physical resources to deliver a blended teaching solution. In parallel, schools and nurseries are increasingly using digital tools and channels to search and select learning resources.

   2.    Modernisation of Assessment 
 
 Market Trend                      Our response                   Examples of progress 
 Becoming more Digital 
  Customers are seeking              Technology solutions           Launching two new 
  digital resources                  which create immersive         robots in 2021 which 
  for their children                 environments                   promote independent 
  to engage with which               Robotics designed              thinking and computational 
  are different to                   for Early Years enhancing      skills for young 
  laptops or tablet                  cause and effect               learners in the 
                                     through ICT                    classroom and beyond 
                                  -----------------------------  ------------------------------- 
 
   Online purchasing                 Investing in our               On our journey to 
   of education supplies             e-commerce functionality       100% of orders being 
                                     Expanding marketing            online, this figure 
                                     activities across              increased to over 
                                     a broader portfolio            60% in 2020 (up 
                                     of digital marketing           10%) 
                                     channels 
                                  -----------------------------  ------------------------------- 
 Modernisation of 
  Assessment                         Providing end-to-end           Won two contracts 
  Move to computer-based             secure assessments             in 2020 with Accountancy 
  high-stakes testing                onscreen                       Awarding bodies 
  in flexible locations                                             to provide on screen 
  to suit test takers                                               testing, remote 
  (including home)                                                  invigilation and 
                                                                    on screen marking 
                                  -----------------------------  ------------------------------- 
 
   Increasing use of                 Providing digital              Won contracts to 
   digital technology                assessment platforms           provide digital 
   for baseline assessments          designed to support            assessment for international 
   in international                  standardised assessments       research studies, 
   research studies                  in multiple countries,         for example winning 
   - that inform education           languages and with             the Global Trends 
   policy                            both online and offline        in International 
                                     delivery capabilities          Mathematics and 
                                     to deal with variations        Science Study which 
                                     in infrastructure              will be delivered 
                                     in different geographies       in c. 70 countries 
                                                                    in 2023 
                                  -----------------------------  ------------------------------- 
 Flexible Learning 
  Schools needing to                 Helping schools move           Launching new Managed 
  provide remoting                   learning materials             Services proposition 
  learning                           to the cloud                   - RM's unique cloud 
                                                                    proposition for 
                                                                    schools 
                                  -----------------------------  ------------------------------- 
 
   Education bodies                  Helping curriculum             Providing formative 
   wanting to bring                  authorities bring              assessment solution 
   digital assessment                curriculum content             to customers in 
   into the curriculum               and digital assessment         Australia 
   as a learning tool,               into the schools 
   and as a precursor                setting to aid with 
   to enabling digital               learning. 
   exams 
                                  -----------------------------  ------------------------------- 
 Buyer Aggregation 
  MAT and nursery chains             Dedicated sales team           Over 30 commercial 
  buying products on                 engaging with MAT              agreements across 
  behalf of their establishments     and nursery chains             MATs and nursery 
                                     Customised product             chains in 2020 
                                     collections and bespoke        Targeting a material 
                                     marketing for consolidated     increase of new 
                                     groups                         agreements in 2021 
 
                                     Single dedicated 
                                     ecommerce site across 
                                     RM Resources entire 
                                     portfolio 
                                  -----------------------------  ------------------------------- 
 MATS looking for                  Investing in increased         Our major IT programme 
  visibility of the                 self-service/data              delivering in stages 
  purchasing habits                 capability                     through 2021 and 
  of their schools                                                 2022 
                                  -----------------------------  ------------------------------- 
 

Many qualifications are still completed using paper-based exams. In the last five years we have seen these exams converted into a digitised form and marked on-screen. The digitisation of high-stakes assessments is complex and a niche area of expertise but we have seen COVID-19 start to accelerate the adoption of technologies that are modernising assessments. More exam awarding bodies in the UK and internationally are now moving towards a model of computer-based paperless assessments and utilising broader technology enablement around the end-to-end assessment process.

   3.    Flexible Learning 

COVID-19 has forced many learners to remotely engage with their education, and technology underpins this shift. This is accelerating understanding in the market of the role technology can play in improving the flexibility of learning models, reducing the workload for teachers and driving value from ongoing digital assessment as part of the learning journey. We expect this increase in awareness to continue beyond the short term 'remote' learning demands of COVID-19 as focus shifts to the ongoing value technology can add to the delivery of educational outcomes.

   4.    Buyer Aggregation 

England has seen Multi Academy Trusts (MAT) continue to grow. Over the next three years, the number of schools in MAT groupings of all sizes is set to continue to expand with the biggest continuous growth in this area predicted to come from MATs with between 6 and 11 schools. Correspondingly, spend through the MAT sector is predicted to grow in the same time frame. In addition, the provision of nursery education in the UK is consolidating with the larger chains acquiring and growing. Across the nursery sector, the market value of spend through nursery chains is predicted to increase each year over the next three years through the acquisition of single site nurseries. These changes are leading to a growing trend for central bodies to oversee, and step-in to, the purchasing for educational establishments.

Market Trends in Action

Workforce

Average Group headcount for the year was 1,837 (2019: 2,011), which is comprised of 1,716 (2019: 1,811) permanent and 121 (2019: 200) temporary or contract staff, of which 1,072 (2019: 1,239) were located in the UK, 729 (2019: 754) in India and 36 in Australia (2019: 18).

As at 30 November 2020, headcount was 1,853 (2019: 1,983). The following table sets out a more detailed summary of the permanent staff employed as at 30 November 2020:

                                                                                                                   Male                       Female 

Executive Directors 2 (100%) 0 (0%)

Executive Committee and direct reports

(excluding EAs and PAs) 23 (53.5%) 20 (46.5%)

Senior Managers (excluding Executive Directors) 33 (63.5%) 19 (36.5%)

All employees 1,055 (62%)

650 (38%)

The Company recognises that talented people are core to the success of the business. The Company is committed to promoting a culture of equal opportunity, diversity and inclusion and its policies, procedures and working practices are designed to attract, retain and motivate the best staff regardless of their age, race, gender, religious or philosophical belief, sexual orientation, disability or educational background. There is a flexible work policy and practices to encourage gender diversity.

The Company does not operate an employees' share scheme due to the size and geography of the Group's workforce. The Company's emphasis is on fair pay structures across the Group and bonus schemes that support and encourage a high-performance culture.

The Company wants to ensure that all employees receive fair and equal treatment, and this applies to recruitment and selection, terms and conditions of employment, promotion, training, development opportunities and employment benefits. HR policies and procedures, including pay and bonus processes, are reviewed to ensure there is no gender bias and last year we rolled out unconscious bias training to all recruiting managers. Our internal communications strategy ensures that diversity and inclusion is talked about on a frequent basis.

Last year we set ourselves the target of having at least 30% of senior positions held by females and we have met this target. There is now an increasingly balanced gender split across our Executive and their direct reports. We support employees with high potential through leadership development programmes.

The Group gives equal consideration to applications for employment received from candidates with disabilities. Employees who become disabled are retained whenever possible through retraining, use of appropriate technology and making available suitable alternative employment within the Group.

Regular assessments of the developmental needs of employees are carried out across the organisation and feedback on this is given and where appropriate training provided. The Group incentivises employees and senior management through the payment of bonuses linked to performance objectives, together with the other components of remuneration detailed in the Remuneration Report.

The Group has a wide range of other written policies designed to ensure that it operates in a legal and ethical manner. These include policies related to health and safety, 'whistle blowing', anti-bribery and corruption, business gifts, anti-harassment and bullying, equal opportunities, grievance, parental leave and systems and network security. All of RM's employment policies are published internally.

The Corporate Governance Report sets out the Company's Board Diversity Policy.

RM India

As at 30 November 2020, RM's operation in Trivandrum accounted for 41% of Group headcount (2019: 38%).

The Indian operation provides services solely to RM Group companies. Activities include software development, customer and operational support, back office shared service support (e.g. customer order entry, IT, finance and HR) and administration.

Purpose, Values, Strategy and Culture

The Company has a clear and stated purpose of "Enriching the lives of learners worldwide."

Our vision is "Enabling the improvement of educational outcomes around the world."

Our strategic goals are:

Employees: building a great organisation together

Growth: delivering ambitious results

Proposition: developing winning products and services

Customer: at the heart of everything we do

In the RM Results and RM Education divisions we do this "through the innovative use of existing and emerging technologies"

and in the RM Resources division we do this "with our innovative products and outstanding services"

Underpinning our culture are our set of '5 To Drive' behaviours:

Consider it Done: We hold ourselves accountable, as individuals and as a company, for delivering on our promises. We can be relied upon to get the job done for our customers and ourselves. We are tenacious in delivering positive results and respond energetically when faced with new challenges.

Make it Simple : We make complex issues easy to understand and we strive for the simplest solutions that deliver the most significant results for our customers and ourselves. We say it as it is and don't assume that how we have done it in the past will necessarily be how we do it in the future.

Win Together: We are at our best when working with our customers and with our colleagues - motivated by the belief that diverse teams are much more successful than the sum of their parts. We strive to see things from the point of view of others, building trust, showing humility and working collaboratively to get great results.

Be Brave: We are ambitious, and we push the boundaries to deliver great results for our customers and for our business. We do not settle for less than great, or shy away from the difficult, and we don't let fear stifle our true potential.

Be Curious: We have an intense desire to understand our customers and to imagine new possibilities for our business and theirs. We are hungry to learn, seek out new ideas and best practice, to expand our networks and to develop our understanding. We are inquisitive, creative and we question how things are and can be done.

These are intended to drive positive and aligned behaviours throughout the organisation. They are intended to benefit not just the Company itself and its staff but also all stakeholders with whom we do business. Each month, employees that demonstrate these behaviours are given awards recognising this.

The Board receives regular reports and updates from the CEO, CFO and General Counsel as well as other members of the Executive and the Group. These reports and updates cover a wide range of matters in order to ensure that policy, practices and behaviour in the Group are aligned with the

Company's purpose, values and strategy and that any issues that may give rise to concerns are brought to the attention of the Board. This has included reviews on particular parts of the business, any significant customer issues, compliance updates, disputes and whistle-blower concerns. The Board requests further information on any matters that they consider relevant. The Board requires ongoing updates, seeks assurance as to the proposed actions to resolve such matters and receives information on the corrective actions taken.

Section 172 (1) Statement

The Company's Directors, individually and collectively, have acted in a way that they consider, in good faith, is most likely to promote the success of the Company for the benefit of its members as a whole.

Examples of how the Board has had regard, in its principal decisions made during the year, to the various factors set out in Section 172(1), and the impact that regard has had, are set out below. Additionally, examples appear throughout this Annual Report and these are incorporated into this Section 172(1) Statement.

________________________________________________________________________________

Key of factors considered:

 
 GBP     Financial        R    Reputation                    Sh              Acting fairly between 
          impact                                                              members 
 LT      Long-term        C    Community & environment       BR              Fostering business 
          impact                                                              relationships 
 W       Employees 
 
 Board Decision                  Factors                   Factors considered in accordance 
                                                            with s.172(1) and effect 
 Continue to keep                LT, GBP, 
  distribution centres            Rep, BR                         *    This would maintain our relationship and reputation 
  open to supply schools                                               with schools as a trusted partner 
  with resources and              C 
  maintain the IT 
  systems of schools              W                               *    This would enable schools to stay open for the 
  during the COVID-19                                                  benefit of the wider community 
  lockdown 
 
                                                                  *    The need to ensure employees are able to continue to 
                                                                       work safely 
                                ------------------------  ----------------------------------------------------------------------- 
 Investments in a                GBP, LT, 
  new IT system and               W                               *    This is an important investment for the long-term 
  a new fully automated                                                future of the business 
  national distribution           BR, R 
  centre 
                                                                  *    This would enable RM Resources to provide a market 
                                                                       leading fully digital service to customers with 
                                                                       enhanced user experience 
                                ------------------------  ----------------------------------------------------------------------- 
 Extension of Board's            W 
  workforce engagement                                            *    This would enable the Board to hear the views of the 
                                                                       workforce more clearly, helping the Board to have 
                                                                       regard to these issues when making decisions 
                                  R 
 
                                                                  *    This would enhance the Company's reputation as a good 
                                                                       employer 
                                ------------------------  ----------------------------------------------------------------------- 
 Maintaining the                 GBP, Sh, 
  Company's financial             LT                              *    This would help maintain the liquidity of the Group 
  position during                                                      in the face of the uncertainty caused by the COVID-19 
  the COVID-19 crisis                                                  crisis and prevent it impacting long-term plans 
 
                                  W 
                                                                  *    Senior management should demonstrate personal 
                                                                       commitment to the future of the business by a salary 
                                  BR, R,                               sacrifice 
                                  C 
 
                                                                  *    That the Group should only take government support 
                                                                       when necessary 
                                ------------------------  ----------------------------------------------------------------------- 
 
 

Non- Financial Information Statement

This Strategic Report together with the Directors' Report, Corporate Governance Report and Audit Committee Report provide details of the non-financial matters required by sections 414CA and 414CB of the Companies Act 2006.

Environmental Policy and Reporting

The Environmental Policy and Reporting section in the Directors' Report is incorporated into this report.

Principal and Emerging Risks and Uncertainties

The management of the business and the execution of the Company's strategy are subject to a number of risks. The Company has a structured approach to the assessment and management of risks. A detailed risk register is maintained, in which risks are categorised under the following categories: political, strategic, operational, financial and emerging. The full register is reviewed at least annually by each division to ensure that the risks that could potentially affect each division are properly captured. The register also includes a summary of the steps taken to manage or mitigate against those risks and the person or people responsible for the relevant actions. This register is then consolidated and Group-wide risks added, to ensure that the register covers the entire Group's operations. This is then reviewed by the Executive Committee, the Audit Committee and the Board. As such, the Board confirms that it has carried out a robust assessment of the principal and emerging risks facing the Group and appropriate processes have been put in place to monitor and mitigate them. Further details are also set out in the Corporate Governance Report.

The key business risks for the Group are set out in the table below.

 
Risk and categorisation  Description and likely          Mitigation 
                          impact 
-----------------------  ------------------------------  ---------------------------------------- 
Public policy            The majority of RM's            The Company reviews the education 
 (Political Risk)         business is funded              policy environment by regular 
                          from UK government              monitoring of policy positions 
                          sources. Changes                and by building relationships 
                          in political administration,    with education policy makers. 
                          or changes in policy 
                          priorities, might               The Group's three divisions 
                          result in major changes         have diverse revenue streams 
                          to the exam system              and product/service offerings. 
                          or a reduction in 
                          education spending,             The Company's strategy is to 
                          leading to a decline            focus on areas of education 
                          in market size.                 spend which are important to 
                                                          meet customers' objectives. 
                          UK government funding           Where the revenue of an individual 
                          in the education                business is in decline, management 
                          sector is constrained           seeks to ensure that the cost 
                          by fiscal policy.               base is adjusted accordingly. 
 
                          Global economic conditions 
                          might result in a 
                          reduction in budgets 
                          available for public 
                          spending generally 
                          and education spending 
                          specifically in the 
                          area in which RM 
                          specialise. 
-----------------------  ------------------------------  ---------------------------------------- 
Education practice       Education and assessment        The Company maintains knowledge 
 (Political Risk)         practices and priorities        of current education practice 
                          may change and, as              and priorities by maintaining 
                          a result, RM's products         close relationships with customers. 
                          and services may 
                          no longer meet customer         The Company is evolving its 
                          requirements, leading           product and service offering 
                          to a risk of lower              to helps its customers with 
                          revenue.                        their developing requirements. 
-----------------------  ------------------------------  ---------------------------------------- 
Impact of UK's           There may be an adverse         The Group has adapted its processes 
 exit from the            change in the economic          to support the Brexit deal, 
 European Union           and/or fiscal environment       is managing the principal risk 
 (Political Risk)         as a result of the              areas identified and will continue 
                          UK's exit from the              to monitor developments. 
                          EU and costs could 
                          increase and/or revenues 
                          reduce as a result. 
-----------------------  ------------------------------  ---------------------------------------- 
Operational execution    RM provides sophisticated       The Company invests in maintaining 
 (Operational             products and services,          a high level of technical expertise. 
 Risk)                    which require a high 
                          level of technical              Internal management control 
                          expertise to develop            processes are in place to govern 
                          and support, and                the delivery of all projects 
                          on which its customers          (including internal projects), 
                          place a high level              including regular reviews by 
                          of reliance. Any                relevant management. The operational 
                          significant operational         and financial performance of 
                          / system failure                projects, including future obligations, 
                          would result in reputational    the expected costs of these 
                          damage and increased            and potential risks are regularly 
                          costs.                          monitored by management and, 
                                                          as appropriate, the Board. 
                          RM is engaged in 
                          the delivery of large,          The Company has internal policies 
                          multi-year projects,            and procedures across a wide 
                          typically involving             range of areas including bribery 
                          the development and             and corruption, health and safety, 
                          integration of complex          privacy, employment, competition 
                          IT systems and may              law and tax which are regularly 
                          have liability for              monitored and reviewed to ensure 
                          failure to deliver              we assess and take account of 
                          on time.                        higher risks levels and comply 
                                                          with all relevant laws and regulations. 
                          RM's increasing international 
                          business make it 
                          subject to laws in 
                          other countries and 
                          higher risk jurisdictions. 
-----------------------  ------------------------------  ---------------------------------------- 
Data and business        RM is engaged in                The Company has made a commitment 
 continuity               storing and processing          to maintain effective Information 
 (Operational             personal data, where            Security and Business Continuity 
 and Emerging             accuracy, privacy               management systems and achieve 
 Risk)                    and security are                ISO27001 and ISO22301 certifications 
                          important. Any significant      for all business areas to demonstrate 
                          security breach could           the robustness and effectiveness 
                          damage reputation,              of those systems. 
                          impact future profit 
                          streams and lead                The Company has a rolling investment 
                          to potential regulatory         programme managed by a dedicated 
                          action.                         security and compliance function 
                                                          and overseen by the Group Security 
                          The Group would be              and Business Continuity Committee, 
                          significantly impacted          which reports into the Group 
                          if, as a result of              Executive Committee. This programme 
                          a major incident,               covers data integrity and protection, 
                          one of its key buildings,       defence against external threats 
                          systems, key supply             (including cyber risks) and 
                          chain partners or               business continuity planning. 
                          infrastructure components 
                          could not function              The Company analyses all information 
                          for a long period               security and data protection 
                          of time or at a key             incidents (including their root 
                          time.                           cause), changes in the regulatory 
                                                          framework, and breaches that 
                                                          have occurred in other companies 
                                                          to identify opportunities for 
                                                          improvement. 
 
                                                          The Group seeks to protect itself 
                                                          against the consequences of 
                                                          a major incident by implementing 
                                                          a series of back-up and safety 
                                                          measures. It also manages risks 
                                                          with key suppliers by regularly 
                                                          reviewing their security and 
                                                          business continuity systems, 
                                                          conducting assessments and running 
                                                          joint tests. 
 
                                                          The Group has cyber insurance 
                                                          and property and business interruption 
                                                          insurance cover. 
-----------------------  ------------------------------  ---------------------------------------- 
People                   RM's business depends           The Company seeks to be an attractive 
 (Operational             on highly skilled               employer and regularly monitors 
 Risk)                    employees. Failing              the engagement of its employees. 
                          to recruit and retain           The Company has talent management 
                          such employees could            and career planning programmes. 
                          impact operationally 
                          on RM's ability to 
                          deliver contractual 
                          commitments. 
-----------------------  ------------------------------  ---------------------------------------- 
Transformation           Issues in implementing          Steering committees are established 
 Risk                     major programs could            for all major programs which 
 (Operational             lead to business                will include a member of the 
 Risk)                    disruption and loss             Executive Committee. Currently 
                          of intended benefits.           there are 2 major programmes 
                                                          to develop a new automated warehouse 
                                                          and migrate to new CRM and ERP 
                                                          systems. A number of mechanisms 
                                                          are in place to monitor the 
                                                          ongoing impact of the various 
                                                          activities, including where 
                                                          appropriate staff consultations 
                                                          and satisfaction surveys, and 
                                                          ongoing customer feedback. 
 
                                                          The Board is kept appraised 
                                                          of the current status of such 
                                                          activities and projects on a 
                                                          regular and ongoing basis. 
-----------------------  ------------------------------  ---------------------------------------- 
Innovation               The IT market and               The Company actively monitors 
 (Strategic Risk)         elements of the education       technology and market developments 
                          resources market                and invests to keep its existing 
                          are subject to rapid,           products, services and sales 
                          and often unpredictable,        methods up to date, as well 
                          change. As a result             as seeking out new opportunities 
                          of inappropriate                and initiatives. 
                          technology, product 
                          and marketing choices           The Group works with teachers 
                          or a failure to adopt           and educators to understand 
                          and develop new technologies    opportunities and requirements. 
                          quickly enough, the 
                          Group's products 
                          and services might 
                          become unattractive 
                          to its customer base, 
                          or new market opportunities 
                          missed. 
 
                          The Group's continued 
                          success depends on 
                          developing and/or 
                          sourcing a stream 
                          of innovative and 
                          effective products 
                          for 
                          the education market 
                          and marketing these 
                          effectively to customers. 
-----------------------  ------------------------------  ---------------------------------------- 
Dependence on            The performance of              The Company invests in maintaining 
 key contracts            the RM Education and            a high level of technical expertise 
 (Strategic Risk)         RM Results divisions            and in building effective working 
                          is dependent on the             relationships with its customers. 
                          winning and extension           The Company has in place a range 
                          of long-term contracts          of customer satisfaction programmes, 
                          with government,                which include management processes 
                          local authorities,              designed to address the causes 
                          examination boards              of customers' dissatisfaction. 
                          and commercial customers. 
-----------------------  ------------------------------  ---------------------------------------- 
Impact of the            The impact of the               The Company manages its relationship 
 COVID-19 pandemic        COVID-19 pandemic               with its customers, supplier 
 (Operational             has put pressure on             and other stakeholders. It works 
 Risk)                    those with whom we              closely with customers to avoid 
                          trade and there are             potential bad debts and to manage 
                          risks from customer             the impact of costs increases 
                          closures, pricing               from key suppliers. 
                          pressures and service 
                          delivery pressures              The Company worked closely with 
                          from delays to exams.           customers after the exam cancelations 
                                                          in 2020 and is doing so again 
                                                          with the cancellation of summer 
                                                          2021 exams.. 
-----------------------  ------------------------------  ---------------------------------------- 
Pensions                 The Group operates              The Company evaluates risk 
 (Financial Risk)         two defined benefit             mitigation proposals with the 
                          pension schemes in              trustees of these respective 
                          the UK (the "RM Education       Schemes. 
                          Scheme" and the "CARE 
                          Scheme" respectively)           The Platinum Scheme is a multi-employer 
                          both of which are               scheme over which the Company 
                          closed to future                has no direct control. However, 
                          accrual. It also                due to the small number of 
                          participates in a               the Company's employees who 
                          third defined benefit           are in this Scheme, the risk 
                          pension scheme (the             to the Company from this Scheme 
                          "Platinum Scheme").             is limited. 
 
                          Scheme deficits can             The Company assesses potential 
                          adversely impact                pension costs of staff from 
                          the net assets position         other employers that would 
                          of the trading subsidiaries     transfer across to the Company 
                          RM Education Ltd                and take this into account 
                          and RM Educational              in its bids for new contracts. 
                          Resources Ltd. 
 
                          Pension costs can 
                          be significant in 
                          respect of staff 
                          that transfer across 
                          to us, where they 
                          are members of Local 
                          Authority pension 
                          schemes. 
-----------------------  ------------------------------  ---------------------------------------- 
Treasury                 The Group is exposed            The Company regularly monitors 
 (Financial Risk)         to treasury risks               treasury risks. It actively 
                          including fluctuating           looks to create natural currency 
                          exchange rates and              hedges where possible balancing 
                          liquidity.                      foreign currency sales and purchase 
                                                          levels and hedges net balances 
                                                          9-12 months into the future 
                                                          for material imbalances. 
 
                                                          The Company remains cautious 
                                                          with liquidity risk and carefully 
                                                          manages its debt leverage position. 
-----------------------  ------------------------------  ---------------------------------------- 
 

David Brooks

Chief Executive Officer

8 February 2021

Chief Financial Officer's statement

Overview

RM's financial performance was materially impacted by COVID-19 in 2020. Following a positive start to the year with revenue growth in the first quarter, the closure of schools at the end of March and subsequent cancellation of exams around the world had a significant impact on the Group through the remainder of the year and resulted in full year revenue decline of 16%. The organisation implemented a range of cost savings initiatives which enabled all three divisions to remain profitable but the impact of the pandemic broadly halved profit levels and adjusted diluted earnings per share. Net debt levels reduced by GBP14m, benefiting from a number of activities that were initiated to conserve cash, ending the year at GBP1.3m.

Group Financial Performance

Group revenue decreased by 16% to GBP189.0m (2019: GBP223.8m).

 
 GBPM                           2020(1)                                2019(1) 
 Unaudited        Adjusted   Adjustment(2)   Statutory   Adjusted   Adjustment(2)   Statutory 
                 ---------  --------------  ----------  ---------  --------------  ---------- 
 
 Revenue           189.0           -           189.0      223.8           -           223.8 
 
 Operating 
  profit            14.4         (2.9)         11.5        27.6         (3.5)         24.2 
 
 Profit before 
  tax               13.4         (2.9)         10.5        26.6         (3.5)         23.2 
 
 Tax               (2.6)          0.5          (2.1)      (4.7)          0.6          (4.1) 
 
 Profit after 
  tax               10.8         (2.4)          8.4        21.9         (2.8)         19.1 
===============  =========  ==============  ==========  =========  ==============  ========== 
 
 

1. 2020 results reflect the adoption of the new accounting standard IFRS16. Results in the table for 2019 are presented as reported at the time and not restated as RM took the modified approach to adoption. This approach has been taken throughout the narrative below and explanations are provided in the notes to the accounts to highlight the impacts. IFRS16 has impacted the profit before tax by less than GBP0.1m in 2020.

2. Adjustments reflect the amortisation of acquisition related intangible assets; one time property related items, including a stock write down, restructuring costs, costs associated with GMP equalisation and profits on the sale of non-core assets. Further details are defined and reconciled in note 5 of the notes to the financial statements.

The pandemic impacted revenues in the UK and internationally. UK revenues fell by 14% with international revenues down 25% reflecting a 41% reduction in RM Resources international revenues.

Adjusted operating profit margins reduced to 7.6% (2019: 12.4%). Adjusted operating profit reduced by 48% to GBP14.4m (2019: GBP27.6m).

In order to provide a better understanding of underlying business performance, some costs are identified as 'adjustments' (2) to underlying business performance. In 2020 these are broken down as follows:

 
 Amortisation charges associated with acquisition   GBP2.0m 
  related intangible assets 
 Impairment of intangible software                  GBP0.7m 
                                                   --------- 
 Restructuring costs                                GBP1.0m 
                                                   --------- 
 One time property related items                    GBP-0.6m 
                                                   --------- 
 One time sale of investment                        GBP-0.7m 
                                                   --------- 
 Stock obsolescence associated with revised         GBP0.4m 
  warehouse strategy 
                                                   --------- 
 Pension GMP equalisation                           GBP0.2m 
                                                   --------- 
 Total adjustments (2)                              GBP2.9m 
                                                   --------- 
 

Taking into consideration the adjustments of GBP2.9m (2019: GBP3.5m), statutory operating profit decreased to GBP11.5m (2019: GBP24.2m).

The Group generated a statutory profit before tax of GBP10.5m (2019: GBP23.2m) with a net interest charge of GBP1.0m which relates to the Group credit facility and finance costs related to the defined benefit pension schemes.

The total tax charge within the Income Statement was GBP2.1m (2019: GBP4.1m). The Group's tax charge for the year, measured as a percentage of profit before tax, was 19.8% (2019: 17.7%) and was impacted by the increase in the deferred tax rate which raised the effective tax rate by 2.4% as a percentage of profit before tax. Statutory profit after tax decreased 56% to GBP8.4m (2019: GBP19.1m).

Adjusted diluted earnings per share decreased to 13.0 pence (2019: 26.4 pence). Statutory basic earnings per share were 10.2 pence (2019: 23.2 pence) and statutory diluted earnings per share were 10.1 pence (2019: 23.0 pence).

RM generated cash from operations for the year of GBP27.8m (2019: GBP19.9m).

Cash generation benefited from reduced inventory levels, a favourable movement in trade and other payables, including positive trading impacts of GBP8.1m and VAT deferral of GBP2.4m, and gains through the sale of non-core property and investments of GBP1.6m. This cash generated was utilised through capital expenditure of GBP8.5m (2019: GBP6.0m), contributions to the defined benefit pension scheme of GBP4.1m (2019: GBP4.6m) and tax payments of GBP2.6m (2019: GBP3.6m). Dividends were suspended in 2020 as part of the activities to conserve cash. As a result, net debt was reduced to GBP1.3m at the end of the year (2019: GBP15.0m).

RM is currently progressing two large capital projects; consolidation of five distribution centres into a single automated facility and a group-wide IT system implementation. In March we paused the capital spend associated with the single automated facility and the IT system implementation. The construction of the building continued under contract and was completed at the end of November when RM commenced the lease of this facility. These projects, alongside wider capital investments, will drive further elevated capital expenditure over the next two years, likely to be more than GBP20m in total. A proportion of this spend will be recovered by the subsequent sale of a further two freehold properties following the completion of the sale of one freehold property in 2020 generating GBP2.9m of cash and an exceptional profit on sale of GBP0.7m. Heads of terms are agreed for sales on the remaining two properties with exchange expected in the first half of 2021. Both projects are scheduled to conclude by the end of 2022 and deliver good financial and operational benefits.

Dividend

Following the impact of COVID-19 and subsequent lockdown, RM took the decision to cancel the 2019 final dividend. No interim dividend was paid in the year (2019: 2.0p). The Board proposes a 2020 final dividend of 3.0 pence per share (2019: nil) which is subject to shareholder approval. The estimated cost of the ordinary dividend proposed is GBP2.5m (2019: GBP1.7m paid).

The Board is committed to a long-term sustainable dividend policy and the Company has GBP36.2m of distributable reserves, as at 30 November 2020, available to support the dividend policy.

RM plc is a non-trading investment holding company and derives its profits from dividends paid by subsidiary companies. The Directors consider the Group's capital structure and dividend policy at least twice a year, ahead of announcing results and during the annual budgeting process, looking at longer-term sustainability. The Directors do so in the context of the Company's ability to execute the strategy and to invest in opportunities to grow the business and enhance shareholder value.

The dividend policy is influenced by a number of the principal risks identified in the table of 'Principal and Emerging Risks and Uncertainties' set out above which could have a negative impact on the performance of the Group or its ability to distribute profits.

Defined Benefit Pension Schemes ("Schemes")

The Company operates two defined benefit pension schemes ("RM Education Scheme" and "Care Scheme") and participates in a third, multi-employer, defined benefit pension scheme (the "Platinum Scheme"). Following the closure of one warehouse during the year (which impacted the Platinum Scheme), all schemes are closed to future accrual of benefits.

The IAS19 net deficit (pre-tax) across the Group increased by GBP12.7m to GBP18.7m (2019: GBP6.0m) with the Platinum Scheme being in surplus. This increase was caused by an increase in the liabilities of the Schemes driven primarily by lower discount rates.

The Group deficit recovery plan payments across all schemes in 2020 were GBP4.1m which was down slightly on the GBP4.6m in the prior year. Following the triennial review at 31 December 2019, the Group agreed with the Trustee of the Consortium Care Scheme to contribute GBP0.7m per annum until 31 December 2027.

RM Resources

RM Resources revenues decreased by 19% to GBP92.4m (2019: GBP114.5) resulting from the widespread school closures in the UK and internationally in response to the COVID-19 pandemic. UK education revenue reduced by 15% with international revenues down 41% .

Divisional adjusted operating profit reduced to GBP3.1m (2019: GBP13.7m) and operating margins decreased to 3.3% (2019: 12.0%). The reduction was predominantly driven by lower revenues. Underlying operating costs were reduced by 13% but these were offset by a cost of GBP2.1m associated with higher debtor and stock write down charges largely associated with the impact of COVID-19.

UK

UK education revenues decreased by 13% to GBP78.5m (2019: GBP90.1m). This decline was broadly in line with the UK key competitor market set representing the impact of the pandemic and school closures. This performance reflects an improvement in underlying performance in the schools' market offset by two areas that disproportionally impacted RM Resources. The most impacted market sector was the Early Years sector which declined by more than double that of the schools' market. This is also the sector in which RM Resources has the highest market share. Furthermore, revenues were negatively impacted by the loss of the Wales framework agreement at the end of 2019 and the break-up of a nursery chain contract into small agreements in which the business did not win all the sub-agreements.

Revenues arising from the TTS brand fell only 9% in the UK benefiting from its clearly differentiated position and innovative, own-developed product portfolio. The Consortium brand saw its revenues decline more than the comparative market set as trading was disproportionately impacted by the contract loss and Early Years market.

International

International sales are made through two key channels, international distributors, through which we sell own-developed products to over 80 countries, and international English curriculum schools to whom we sell a wider portfolio of education supplies. International revenues declined by 41% to GBP12.8m (2019: GBP21.4m). This was again as a direct result of school closures, which in some countries was for a more extended period than that encountered in the UK. There were fewer students in International schools which also saw higher remote learning adoption. The region most impacted was the US which saw sales down 81%.

RM Results

Revenue decreased by 16% on the prior year to GBP31.6m (2019: GBP37.7m) as growth in new contracts was materially reduced as a result of the large number of exams cancelled globally resulting from the COVID-19 pandemic which impacted the variable element of many of our contracts.

 
  Geography            RM Customer     Exam Cancellations 
                        Exam Bodies 
  UK General Exams          4                 75% 
  UK Other                  5                 35% 
  EMEA                      8                 90% 
  Australia / NZ            5                  0% 
  Asia                      2                 35% 
  ROW                       3                 70% 
 
 

Adjusted operating profit fell by 24% on the prior year to GBP6.6m (2019: GBP8.7m), with adjusted operating margins decreasing to 20.9% (2019: 23.2%).

RM Results signed two new end-to-end digital assessment contracts in the year that include e-testing, e-marking and, for the first-time, remote invigilation. The division has also signed a global baseline test with International Association for the Evaluation of Educational Achievement to deliver the Trends in International Mathematics and Science study across c. 70 countries and also agreed several important contract renewals. More widely the sales pipeline has been restricted by COVID-19 disruption and will remain challenging until travel restrictions are eased.

RM Education

Revenues in the division reduced by 9% to GBP65.0m (2019: GBP71.6m) driven primarily by the conclusion of the Building Schools for the Future (BSF) programmes in 2019 which resulted in a GBP5m reduction in revenue in 2020. The Division proved to be more resilient with regard to UK school closures resulting from COVID-19 as most schools remained operational and required technology support as they continued to teach vulnerable children and those of key workers and support remote learning throughout the lockdown. The sales pipeline was impacted through most of the year and remains challenging as school management teams focus on managing the changing COVID-19 protocols and policies. Adjusted operating margins were retained at similar levels to the prior year at 14.3% (2019: 14.5%) delivering adjusted operating profit of GBP9.3m (2019: GBP10.4m). This reduction reflects the lower revenues partially offset by benefits from a pre-COVID restructuring programme and reduced discretionary spend through lockdown.

The division is made up of Services (83% of revenue) and Digital Platforms (17%) with a key focus of the division to build its annuity revenue offerings which accounted for 70% of revenue in 2020.

Services

The Services offering is primarily the provision of IT outsourcing and associated technology services (managed services) and managed broadband connectivity to UK schools and colleges. Total Services revenues declined by 11% to GBP54.0m (2019: GBP60.8m) with managed services revenues declining 12% to GBP42.0m. This was driven primarily by the absence of BSF revenues and a slight reduction in site numbers through the year as converting the sales pipeline became challenged. Connectivity declined 7% to GBP12.0m due entirely to lower sales of unbundled IP addresses with underlying connectivity revenues up marginally.

Digital Software Platforms

The Digital Software Platform offering covers a number of key cloud-based products and services such as RM Integris (school management system), RM Unify (authentication and identity management system) and RM SafetyNet (internet filtering system) as well as other content, finance and network software offerings. Digital Platforms revenues increased by 2% to GBP10.9m (2019: GBP10.8m) driven by sales of RM Unify which is used as part of enabling a cloud platform in schools.

Impact of UK withdrawal from the European Union

The Company will continue to monitor the evolving situation following the UK withdrawal from the EU given the recent trade deal agreement and uncertainty regarding the flow of products through key ports. The Group had European sales of GBP11.9m in 2020, of which GBP6.4m relate to physical product sales in RM Resources and GBP5.6m relate to software and services sales in RM Results and RM Education.

Treasury Management

The Company's financial position is supported by a revolving credit facility of GBP70million that is shared between two banks, HSBC and Barclays. It also has an additional accordion arrangement for a further GBP30million, enabling the Group to extend the facility to GBP100m. The facility is committed to June 2022 but has the option of a further 2-year extension. The associated financial covenants are based on the definition of finance leases prior to the implementation of the new accounting standard, IFRS16.

Treasury activities are managed centrally for the Group including banking relationships and foreign currency hedging. The Group has foreign currency denominated costs that outweigh foreign currency denominated revenues and therefore increased currency volatility creates an exposure. This is primarily attributed to US Dollar and Indian rupee exposure. This risk is managed through currency hedging against exchange rate movements, typically 9-12 months into the future. The Group is also working to rebalance its exposure by growing its foreign currency denominated sales ahead of its costs to reduce the currency imbalance and more naturally hedge this risk over time.

Going Concern

The financial position, cashflows and liquidity position are described in the financial statements and the associated notes. In addition, the notes to the financial statements include RM's objectives, policies and processes for managing its capital, financial risk management objectives, and exposure to credit and liquidity risk.

The Group ended the year with a net debt of GBP1.3m which is a decrease of GBP13.7m on the prior year end position of GBP15.0m. The average net debt position during the year was GBP16.3m with the highest borrowing point being GBP29.6m relative to the banking revolving credit facility of GBP70million.

The financial statements have been prepared on a going concern basis which the directors consider to be appropriate for the following reasons.

The directors have prepared cash flow forecasts for the period of not less than 12 months from the date of approval of these financial statements which indicate that, taking account of reasonably plausible downsides as discussed below, the company will have sufficient funds to meet its liabilities as they fall due for that period. The facility is committed until 2022 and is subject to covenant tests related to the leverage of the Group and interest cover annually in May and November. Management are not aware of any reasons why the extension would be not be granted, if requested to the lenders.

Throughout FY20 the COVID-19 pandemic has impacted the Group primarily as a result of widespread school closures and the cancellation of UK and some International summer exam sessions. In December, prior to the recent COVID-19 school closures the Group was trading in line with internal budgets and forecasts. During previous periods of school closures and subsequent limited school re-openings, the RM Education division continued to provide software, services and technology to UK schools, but the volume of hardware and new installations fell slightly. The RM Results division continues to provide digital assessment solutions for International awarding bodies and is currently in discussions with these customers about the impact of COVID-19 on their exam cycles. While returning close to previous performance during the schools re-opening in FY20, sales of consumables to UK and International schools by the Group's third division, RM Resources, have been materially lower over the periods of lockdown driven by the volume of pupils in schools and nurseries. Actions taken by management to reduce the impact of COVID-19 included a temporary furloughing of employees, later repaid, a deferral of pension deficit payments, also later repaid, and pausing of discretionary spending and capital projects. The proposed FY19 final dividend was also cancelled to protect group cash flow. All business units were profitable in FY20.

The Group has assessed a number of scenarios for going concern purposes and is using a base case scenario assessment based on the known COVID restrictions at January 2021, namely that UK schools will remain closed in quarter 1 FY21, the UK Government announcements of exam cancellations included and reduced international exam volumes ("base case "). Management has considered a severe but plausible downside scenario based on further lockdowns after March 2021 in varying months across the going concern period to reflect the risk of further school closures in quarter 4 FY21 and quarter 1 FY22 ("downside scenario"). Under this downside scenario, the forecasts assume that trading during future lockdowns is equivalent to that experienced to date in the current Government imposed lockdown during January 2021. This is similar to levels experienced in June 2020 when only certain year groups had returned to school.

Under the downside scenario, management would take the decision to reduce further discretionary spend. The levels of discretionary spend reductions are being actively reassessed with the announcements by UK Government indicating their desires to get schools operating normally as soon as practical. Under the downside scenarios the Group has headroom against its available facilities without using all its available options in relation to cash management, and considers there are sufficient controllable actions it can take, even if a more severe downside case were to materialise, to operate within the facility's covenants. At present the directors consider a more severe downside case to be highly unlikely, given the vaccine rollout and the communicated desire by the UK Government to prioritise the reopening of schools at the earliest opportunity.

Therefore, the Board has a reasonable expectation that the Group and Company has adequate resources to continue in operational existence and meet their liabilities as they fall due for a period of not less than 12 months from the date of approval of these financial statements. For this reason, the Group and Company continues to adopt the going concern basis of accounting in preparing the annual financial statements.

Financial Viability Statement

In accordance with the UK Corporate Governance Code, in addition to an assessment of going concern, the Directors have also considered the prospects of the Group and Company over a longer time period. The period of assessment chosen is three years, which is consistent with the time period over which the Group's medium-term financial budgets are prepared. These financial budgets include Income Statements, Balance Sheets and Cash Flow Statements. They have been assessed by the Board in conjunction with the principal risks of the Group, which are documented within the Principal and Emerging Risks and Uncertainties section above, along with their mitigating actions.

The Board considers that the principal risks which have the potential to threaten the Group's business models, future performance, solvency or liquidity over the three-year period are:

1. Public policy risk - UK education policy priority changes or restrictions in government funding due to fiscal policy.

   2.     Operational execution - including: 

a. Major adverse performance in a key contract or product which results in negative publicity and which damages the Group's brand.

b. Delays and failure to exploit the benefits of key projects where we are investing more significant levels of discretionary capital expenditure.

3. Business continuity - an event impacting the Group's major buildings, systems or infrastructure components. This would include a major incident at one of the RM Resources' main warehouses.

   4.     Strategic risks 
   a.     Loss of a significant contract which underpins an element of a division's activity. 
   b.     Significant reduction in gross margins. 
   c.     Further impacts of COVID-19 lockdowns and exam cancellations. 

Having assessed the above risks, singularly and in combination, and via sensitivity analysis, the Directors have a reasonable expectation that the Company will be able to continue in operation and meet its liabilities as they fall due over the three-year period of assessment and are not aware of any reason that viability would be an issue.

Neil Martin

Chief Financial Officer

8 February 2021

CONSOLIDATED INCOME STATEMENT (UNAUDITED)

 
 
 for the year ended 
  30 November 2020 
                                  Year ended 30 November                Year ended 30 November 
                                   2020                                  2019 
                                   Adjusted   Adjustments       Total    Adjusted   Adjustments      Total 
                           Note      GBP000        GBP000      GBP000      GBP000        GBP000        GBP000 
 
 Revenue                    2       188,999             -     188,999     223,765             -       223,765 
 Cost of sales                    (114,669)         (365)   (115,034)   (132,140)             -     (132,140) 
 Gross profit                        74,330         (365)      73,965      91,625             -        91,625 
 Operating expenses                (59,647)       (1,842)    (61,489)    (63,985)       (3,462)      (67,447) 
 Impairment losses                    (248)         (705)       (953)           -             -             - 
 Profit from operations              14,435       (2,912)      11,523      27,640       (3,462)        24,178 
 Other income               3            21             -          21         153             -           153 
 Finance costs              4       (1,055)             -     (1,055)     (1,155)           (8)       (1,163) 
 Profit before tax                   13,401       (2,912)      10,489      26,638       (3,470)        23,168 
 Tax                        5       (2,552)           477     (2,075)     (4,746)           640       (4,106) 
 Profit for the year                 10,849       (2,435)       8,414      21,892       (2,830)        19,062 
 
 
 Earnings per ordinary 
  share 
 - basic                    6         13.1p                     10.2p       26.6p                     23.2p 
 - diluted                  6         13.0p                     10.1p       26.4p                     23.0p 
------------------------  -----  ----------  ------------  ----------  ----------  ------------  ---------- 
 Paid and proposed 
  dividends per share       7 
 - interim                                                          -                                 2.00p 
 - final                                                        3.00p                                     - 
------------------------  -----  ----------  ------------  ----------  ----------  ------------  ---------- 
 

The results for the year ended 30 November 2020 have been presented under IFRS16. The previous year's results have not been restated (see note 14). Adjustments to results have been presented to give a better guide to business performance (see note 2).

All amounts were derived from continuing operations.

 
 CONSOLIDATED STATEMENT OF COMPREHENSIVE INCOME 
  (UNAUDITED) 
 for the year ended 30 November 
  2020 
                                                               Year ended         Year ended 30 November2019 
                                                              30 November 
                                                                     2020 
                                                    Note           GBP000                               GBP000 
-----------------------------------------    ----  -----  ---------------      ------------------------------- 
 
 Profit for the year                                                8,414                               19,062 
 Items that will not be reclassified 
  subsequently to profit or loss 
  Defined Benefit Pension 
   Scheme remeasurements                            13           (16,302)                              (8,033) 
  Tax on items that will not be 
   reclassified 
   subsequently to profit or loss                   5               2,851                                1,418 
 Items that are or may be reclassified 
  subsequently to profit or loss 
  Fair value gain/ (loss) 
   on hedged instruments                                              346                                (806) 
  Exchange loss on translation 
   of overseas operations                                           (205)                                (211) 
 Other comprehensive expense                                     (13,310)                              (7,632) 
---------------------------------------------      -----  ---------------      ------------------------------- 
 Total comprehensive (expense)/ 
  income                                                          (4,896)                               11,430 
---------------------------------------------      -----  ---------------      ------------------------------- 
 
 
   CONSOLIDATED BALANCE SHEET (UNAUDITED) 
                                                           At 30 November       At 30 November 
                                                                     2020                 2019 
                                                  Note             GBP000               GBP000 
--------------------------------------------   ---------  ---------------  ------------------- 
 Non-current assets 
 Goodwill                                                          49,322               49,107 
 Intangible assets                                                 22,354               23,274 
 Property, plant and equipment                                      8,423                9,183 
 Right of Use asset                                                19,391                    - 
 Defined Benefit Pension Scheme surplus            13                 665                  976 
 Other receivables                                 8                   63                  939 
 Contract fulfilment assets                                         3,420                2,193 
 Deferred tax assets                               5                5,333                3,457 
                                                                  108,971               89,129 
--------------------------------------------   ---------  ---------------  ------------------- 
 Current assets 
 Inventories                                                       18,594               22,151 
 Trade and other receivables                       8               31,317               31,238 
 Contract fulfilment assets                                           728                  844 
 Held for sale asset                                                4,793                1,428 
 Tax assets                                                         2,030                  382 
 Cash at bank                                                       5,941                5,534 
                                                                   63,403               61,577 
                                                          ---------------  ------------------- 
 Total assets                                                     172,374              150,706 
--------------------------------------------   ---------  ---------------  ------------------- 
 Current liabilities 
 Trade and other payables                          9             (61,491)             (51,231) 
 Tax liabilities                                                    (163)                (117) 
 Provisions                                        11               (435)              (1,585) 
 Overdraft                                                        (2,480)              (4,006) 
                                                                 (64,569)             (56,939) 
                                                          ---------------  ------------------- 
 Net current (liabilities) /assets                                (1,166)                4,638 
--------------------------------------------   ---------  ---------------  ------------------- 
 Non-current liabilities 
 Other payables                                    9             (20,987)              (3,483) 
 Provisions                                        11             (3,998)              (3,868) 
 Deferred tax liability                                           (3,339)              (3,356) 
 Defined Benefit Pension Scheme obligation         13            (19,318)              (6,951) 
 Borrowings                                        10             (4,779)             (16,534) 
                                                                 (52,421)             (34,192) 
                                                          ---------------  ------------------- 
 Total liabilities                                              (116,990)             (91,131) 
--------------------------------------------   ---------  ---------------  ------------------- 
 Net assets                                                        55,384               59,575 
--------------------------------------------   ---------  ---------------  ------------------- 
 
 Equity attributable to shareholders 
 Share capital                                     12               1,917                1,917 
 Share premium account                                             27,080               27,080 
 Own shares                                                         (841)              (1,007) 
 Capital redemption reserve                                            94                   94 
 Hedging reserve                                                     (65)                (411) 
 Translation reserve                                                (702)                (497) 
 Retained earnings                                                 27,901               32,399 
 Total equity                                                      55,384               59,575 
--------------------------------------------   ---------  ---------------  ------------------- 
 
 
 
 CONSOLIDATED STATEMENT OF CHANGES 
  IN EQUITY (UNAUDITED) 
 for the year 
 ended 30 November 
 2020 
                               Share     Share       Own      Capital    Hedging   Translation   Retained      Total 
                             capital   premium    shares   redemption    reserve       reserve   earnings 
                                                              reserve 
                     Note     GBP000    GBP000    GBP000       GBP000     GBP000        GBP000     GBP000     GBP000 
------------------  -----  ---------  --------  --------  -----------  ---------  ------------  ---------  --------- 
 
 At 1 December 
  2018                         1,917    27,080   (1,423)           94        395         (286)     26,030     53,807 
 Profit for the 
  year                             -         -         -            -          -             -     19,062     19,062 
 Other 
  comprehensive 
  income/(expense)                 -         -         -            -      (806)         (211)    (6,615)    (7,632) 
 Total 
  comprehensive 
  income/(expense)                 -         -         -            -      (806)         (211)     12,447     11,430 
 Transactions with 
 owners 
 of the Company: 
 Share options 
  exercised                        -         -       416            -          -             -      (416)          - 
 Share-based 
  payment fair 
  value charges                    -         -         -            -          -             -        686        686 
 Ordinary 
  dividends paid      7            -         -         -            -          -             -    (6,348)    (6,348) 
 At 1 December 
  2019                         1,917    27,080   (1,007)           94      (411)         (497)     32,399     59,575 
------------------  -----  ---------  --------  --------  -----------  ---------  ------------  ---------  --------- 
 Profit for the 
  year                             -         -         -            -          -             -      8,414      8,414 
 Other 
  comprehensive 
  (expense)/income                 -         -         -            -        346         (205)   (13,451)   (13,310) 
------------------  ----- 
 Total 
  comprehensive 
  (expense)/income                 -         -         -            -        346         (205)    (5,037)    (4,896) 
 Transactions with 
 owners 
 of the Company: 
 Share-based 
  payment awards 
  exercised                        -         -       166            -          -             -      (166)          - 
 Share-based 
  payment fair 
  value charges                    -         -         -            -          -             -        705        705 
 At 30 November 
  2020                         1,917    27,080     (841)           94       (65)         (702)     27,901     55,384 
------------------  -----  ---------  --------  --------  -----------  ---------  ------------  ---------  --------- 
 
 
 
 CONSOLIDATED CASH FLOW STATEMENT (UNAUDITED) 
 for the year ended 30 November 2020                   Year ended     Year ended 
                                                      30 November    30 November 
                                                             2020           2019 
                                                  Note     GBP000         GBP000 
-----------------------------------------------  -----  ---------  ------------- 
 Profit before tax                                         10,489         23,168 
 Investment income                                 3         (21)          (153) 
 Finance costs                                     4        1,055          1,163 
 Profit from operations                                    11,523         24,178 
 Adjustments for: 
 Pension GMP                                                  170              - 
 Amortisation and impairment of intangible 
  assets                                                    3,778          2,690 
 Depreciation and impairment of property, 
  plant and equipment                                       3,718          1,584 
 (Gain) on disposal of other asset                          (713)              - 
 Loss on disposal of other intangible 
  assets                                                        -             10 
 (Gain)/ loss on disposal of property, 
  plant and equipment                                       (949)             26 
 (Gain) on foreign exchange derivatives                     (625)           (29) 
 Share-based payment charge                                   705            686 
 Increase/(decrease) in provisions                          1,443          (758) 
 Defined Benefit Pension Scheme administration 
  cost                                             13          37            262 
----------------------------------------------- 
 Operating cash flows before movements 
  in working capital                                       19,087         28,649 
 Decrease /(increase) in inventories                        3,557        (4,115) 
 Decrease in receivables                                    2,520          7,638 
 (Increase) in contract fulfilment 
  assets                                                  (1,111)        (1,602) 
 Movement in payables 
  - increase/ (decrease) in trade and 
   other payables                                           6,012        (7,483) 
  - utilisation of provisions                      11     (2,284)        (3,161) 
 Cash generated from operations                            27,781         19,926 
 Defined benefit pension scheme cash 
  contributions                                    13     (4,094)        (4,618) 
 Tax paid                                                 (2,589)        (3,639) 
 Net cash inflow from operating activities                 21,098         11,669 
-----------------------------------------------  -----  ---------  ------------- 
 Investing activities 
 Interest received                                             21            153 
 Acquisition net of cash acquired                               -        (7,109) 
 Acquisition related costs                                      -          (728) 
 Proceeds on disposal of investment                         1,560              - 
  asset 
 Proceeds on disposal of property, 
  plant and equipment                                       2,900              8 
 Purchases of property, plant and equipment               (5,801)        (2,876) 
 Purchases of other intangible assets                     (2,660)        (3,159) 
 Net cash used in investing activities                    (3,980)       (13,711) 
-----------------------------------------------  -----  ---------  ------------- 
 Financing activities 
 Dividends paid                                    7            -        (6,348) 
 (Repayment)/ drawdown of borrowings               10    (12,000)         10,000 
 Borrowing facilities arrangement and 
  commitment fees                                           (226)          (529) 
 Interest paid                                              (501)          (513) 
 Payment of leasing liabilities                           (2,523)              - 
 Net cash (used in)/ generated by financing 
  activities                                             (15,250)          2,610 
 Net increase in cash and cash equivalents                  1,868            568 
 Cash and cash equivalents at the beginning 
  of the year                                               1,528            712 
 Effect of foreign exchange rate changes                       65            248 
 Cash and cash equivalents at the end 
  of the year                                               3,461          1,528 
-----------------------------------------------  -----  ---------  ------------- 
 

1. Preliminary announcement

The consolidated preliminary results are based on International Financial Reporting Standards (IFRS) as adopted by the EU and were also in accordance with international financial reporting standards adopted pursuant to Regulation (EC) No 1606/2002 as it applies in the European Union.

The financial information set out above does not constitute the company's statutory accounts for the years ended 30 November 2020 or 2019. The financial information for 2019 is derived from the statutory accounts for 2019 which have been delivered to the registrar of companies. The auditor has reported on the 2019 accounts; their report was (i) unqualified, (ii) did not include a reference to any matters to which the auditor drew attention by way of emphasis without qualifying their report and (iii) did not contain a statement undersection 498 (2) or (3) of the Companies Act 2006. The statutory accounts for 2020 will be finalised on the basis of the financial information presented by the directors in this preliminary announcement and will be delivered to the registrar of companies in due course .

Consolidated Income Statement presentation

The Directors assess the performance of the Group using an adjusted operating profit and profit before tax. The Directors use this measurement basis as it excludes the effect of transactions that could distort the understanding of the Group's performance for the year and comparability between periods. This includes making certain adjustments for income and expense which are one-off in nature, or non-cash items and those with potential variability year on year which might mask underlying performance. Further details are provided in Note 2.

Basis of preparation

The financial statements have been prepared on the historical cost basis except for certain financial instruments, share-based payments and pension assets and liabilities which are measured at fair value. In addition, assets held for sale are stated at the lower of previous carrying amount and the fair value less costs to sell. The preparation of financial statements, in conformity with generally accepted accounting principles, requires the use of estimates and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the financial statements and the reported amounts of revenues and expenses during the reporting period. Although these estimates are based on the Directors' best knowledge of current events and actions, actual results ultimately may differ from those estimates.

Going concern

The financial statements have been prepared on a going concern basis which the directors consider to be appropriate for the following reasons.

The directors have prepared cash flow forecasts for the period of not less than 12 months from the date of approval of these financial statements which indicate that, taking account of reasonably plausible downsides as discussed below, the company will have sufficient funds to meet its liabilities as they fall due for that period. The Group has a bank facility ("the facility") which totalled GBP70m at the date of this report and is subject to annual covenant tests in May and November related to the leverage and interest cover of the Group. The Group had net debt of GBP1.3m at 30 November 2020; the average net debt position during the year was GBP16.3m with the peak borrowing point being GBP29.6m. The facility is committed until June 2022 with the option of a further two-year extension to June 2024. Management are not aware of any reasons why the extension would be not be granted, if requested to the lenders

Throughout FY20 the COVID-19 pandemic has impacted the Group primarily as a result of widespread school closures and the cancellation of UK and some International summer exam sessions. In December, prior to the recent COVID-19 school closures the Group was trading in line with internal budgets and forecasts. During previous periods of school closures and subsequent limited school re-openings, the RM Education division continued to provide software, services and technology to UK schools, but the volume of hardware and new installations fell slightly. The RM Results division continues to provide digital assessment solutions for International awarding bodies and is currently in discussions with these customers about the impact of COVID-19 on their exam cycles. While returning close to previous performance during the schools re-opening in FY20, sales of consumables to UK and International schools by the Group's third division, RM Resources, have been materially lower over the periods of lockdown driven by the volume of pupils in schools and nurseries. Actions taken by management to reduce the impact of COVID-19 included a temporary furloughing of employees, later repaid, a deferral of pension deficit payments, also later repaid, and pausing of discretionary spending and capital projects. The proposed FY19 final dividend was also cancelled to protect group cash flow. All business units were therefore profitable in FY20.

The Group has assessed a number of scenarios for going concern purposes and is using a base case scenario assessment based on the known COVID restrictions at January 2021, namely that UK schools will remain closed in quarter 1 FY21, the UK Government announcements of exam cancellations included and reduced international exam volumes ("base case"). Management has considered a potentially severe but plausible downside scenario based on further lockdowns after March 2021 in varying months across the going concern period to reflect the risk of further school closures in quarter 4 FY21 and quarter 1 FY22 ("downside scenario"). Under this downside scenario, the forecasts assume that trading during future lockdowns is equivalent to that experienced to date in the current Government imposed lockdown during January 2021. This is similar to levels experienced in June 2020 when only certain year groups had returned to school.

Under the downside scenario, management would take the decision to pause further discretionary spend. The levels of discretionary spend pauses are being actively reassessed with the announcements by UK Government indicating their desires to get schools operating normally as soon as practical. Under the downside scenarios the Group has headroom against its available facilities without using all its available options in relation to cash management, and considers there are sufficient controllable actions it can take, even if a more severe downside case were to materialise, to operate within the facility's covenants. At present the directors consider a more severe downside case to be highly unlikely, given the vaccine rollout and the communicated desire by the UK Government to prioritise the reopening of schools at the earliest opportunity.

Therefore, the Board has a reasonable expectation that the Group and Company has adequate resources to continue in operational existence and meet their liabilities as they fall due for a period of not less than 12 months from the date of approval of these financial statements. For this reason, the Group and Company continues to adopt the going concern basis of accounting in preparing the annual financial statements.

Significant accounting policies

The accounting policies used for the preparation of this announcement have been applied consistently.

Alternative Performance Measures (APMs)

In response to the Guidelines on APMs issued by the European Securities and Markets Authority (ESMA) and the Financial Reporting Council (FRC), additional information on the APMs used by the Group is provided below.

The following APMs are used by the Group:

- Adjusted operating profit

- Adjusted profit before tax

- Net debt

Further explanation of what each APM comprises and reconciliations between Statutory reported measures and adjusted measures are shown in note 2.

The Board believes that presentation of the Group results in this way is relevant to an understanding of the Group's financial performance, as adjustment items are identified by virtue of their size, nature and/or incidence. This presentation is consistent with the way that financial performance is measured by management, reported to the Board, the basis of financial measures for senior management's compensation schemes and assists in providing supplementary information that assists the user to understand better the financial performance, position and trends of the Group. In determining whether an event or transaction is an adjustment, the Board considers both quantitative and qualitative factors such as the frequency and predictability of occurrence.

2. Operating Segments

The Group's business is supplying products, services and solutions to the UK and international education markets. Information reported to the Group's Chief Executive for the purposes of resource allocation and assessment of segmental performance is focused on the nature of each type of activity.

The Group is structured into three operating divisions: RM Resources, RM Results and RM Education.

A full description of each revenue generating division, together with comments on its performance and outlook, is given in the Strategic Report. Corporate Services consists of central business costs associated with being a listed company and non-division specific pension costs.

This Segmental analysis shows the result and assets of these divisions. Revenue is that earned by the Group from third parties. Net financing costs and tax are not allocated to segments as the funding, cash and tax management of the Group are activities carried out by the central treasury and tax functions.

 
 Segmental results (Unaudited) 
                                          RM        RM          RM   Corporate     Total 
                                  Resources*   Results   Education    Services 
 Year ended 30 November               GBP000    GBP000      GBP000      GBP000    GBP000 
  2020 
-------------------------------  -----------  --------  ----------  ----------  -------- 
 Revenue 
 UK                                   80,956    20,473      63,977           -   165,406 
 Europe                                6,362     5,042         533           -    11,937 
 North America                           777         -         412           -     1,189 
 Asia                                    848     1,250           -           -     2,098 
 Middle East                           2,196       225           -           -     2,421 
 Rest of the world                     1,303     4,589          56           -     5,948 
                                      92,442    31,579      64,978           -   188,999 
-------------------------------  -----------  --------  ----------  ----------  -------- 
 Adjusted profit/(loss)from 
  operations                           3,081     6,607       9,296     (4,549)    14,435 
 Investment income                                                                    21 
 Adjusted finance costs                                                          (1,055) 
 Adjusted profit before 
  tax                                                                             13,401 
 Adjustments                                                                     (2,912) 
 Profit before tax                                                                10,489 
-------------------------------  -----------  --------  ----------  ----------  -------- 
 
                                          RM        RM          RM   Corporate     Total 
                                  Resources*   Results   Education    Services 
 Year ended 30 November               GBP000    GBP000      GBP000      GBP000    GBP000 
  2019 
-------------------------------  -----------  --------  ----------  ----------  -------- 
 Revenue 
 UK                                   95,034    27,700      69,748           -   192,482 
 Europe                                8,404     4,966         923           -    14,293 
 North America                         4,141         -         187           -     4,328 
 Asia                                  1,348     1,652         541           -     3,541 
 Middle East                           2,575        96           -           -     2,671 
 Rest of the world                     3,024     3,260         166           -     6,450 
                                     114,526    37,674      71,565           -   223,765 
-------------------------------  -----------  --------  ----------  ----------  -------- 
 Adjusted profit/(loss) 
  from operations                     13,691     8,731      10,407     (5,189)    27,640 
 Investment income                                                                   153 
 Adjusted finance costs                                                          (1,155) 
 Adjusted profit before 
  tax                                                                             26,638 
 Adjustments                                                                     (3,470) 
 Profit before tax                                                                23,168 
-------------------------------  -----------  --------  ----------  ----------  -------- 
 
 

* Included in UK are International Sales via UK Distributors of GBP1,352,000 (2019: GBP1,944,000).

 
 Adjustments to cost of sales and administrative 
  expenses (Unaudited) 
                                                       Year ended     Year ended 
                                                      30 November    30 November 
                                                             2020           2019 
                                                           GBP000         GBP000 
-------------------------------------------------   -------------  ------------- 
 
 Adjustments to cost of sales 
 Exceptional inventory adjustments                            365              - 
 
 Adjustments to administrative expenses 
 Amortisation of acquisition related 
  intangible assets                                         1,986          1,577 
 Acquisition related costs                                      -            728 
 Property related (income)/costs                            (670)            335 
 Impairment of intangible assets                              705              - 
 Gain on sale of Essex LEP loan                             (673)              - 
 Pension GMP                                                  170              - 
 Restructuring costs                                        1,029            822 
 Total adjustments to administrative 
  expenses                                                  2,547          3,462 
 
 Total adjustments                                          2,912          3,462 
--------------------------------------------------  -------------  ------------- 
 

Recurring items:

These are items which occur regularly but which management judge to have a distorting effect on the underlying results of the Group or are not regularly monitored for the purpose of determining business performance. The recurring item relates to the amortisation of acquisition related intangible assets. Recurring items are adjusted each year irrespective of materiality to ensure consistent treatment.

Highlighted items:

These are items which are non-recurring and are identified by virtue of either their size or their nature. These items can include, but are not restricted to, impairment; gain on held for sale assets and related transaction costs; changes in the provision for exceptional property costs; the gain/loss on sale of operations and restructuring and acquisition costs. As these items are one-off or non-operational in nature, management considers that they would distort the Group's underlying business performance.

During the period the Group disposed of the asset held for Sale at 30 November 2019, which was a warehouse that will no longer be required following the estates strategy review and a non-current other receivable. These transactions resulted in a profit of GBP1.3m.

The Group's previously announced an estates strategy review, includes moving to one new automated warehouse. As a result of the new warehouse functionality, we have undertaken a review of inventory and the inventory that is not compliant with the automated solution has been written off. Normal inventory write downs are included in operating profit.

The restructuring costs in the current year, relate to a group restructuring programme that was announced in December 2019 and completed in the year. The costs in the prior year relate to the estates review noted above.

The impairment costs relate to aspects of the ERP solution we are investing in, that will require rework.

The Group provided for the increase in estimated liability of equalising GMPs in our defined benefit pension schemes of GBP170,000 that arise from the recent Court ruling on valuation of transfer values.

During 2019 the Group acquired SoNET Systems Pty Limited and incurred GBP728,000 of associated acquisition costs comprising advisor fees, related intangible impairment and integration costs.

During 2019 the Group exited a number of key properties and entered into new properties resulting in non-recurring exceptional costs of GBP335,000.

The Group previously announced an estates strategy review that will mean relocating a number of activities in the RM Resources division to one location. During 2019 the timing and impact of this was reviewed and includes a provision for improved contributions to the impacted defined benefit scheme.

The adjustments have the following impact on key metrics:

 
                              2020         2020       2020      2019             2019       2019 
                           Measure   Adjustment   Adjusted   Measure       Adjustment   Adjusted 
                                                   measure                               measure 
 Profit from operation 
  (GBP000)                  11,523        2,912     14,435    24,178            3,462     27,640 
 Profit before tax 
  (GBP000)                  10,489        2,912     13,401    23,168            3,470     26,638 
 Earnings per share 
  (see note 6) 
 Basic (Pence)                10.2          2.9       13.1      23.2              3.4       26.6 
 Diluted (Pence)              10.1          2.9       13.0      23.0              3.4       26.4 
 
 
 
 
 

3. Other income (Unaudited)

 
                            Year ended     Year ended 
                           30 November    30 November 
                                  2020           2019 
                                GBP000         GBP000 
----------------------   -------------  ------------- 
 Bank interest                      21            136 
 Other finance income                -             17 
                                    21            153 
 ----------------------  -------------  ------------- 
 

4. Finance costs (Unaudited)

 
                                              Year ended     Year ended 
                                             30 November    30 November 
                                                    2020           2019 
                                          Note    GBP000         GBP000 
---------------------------------------  ------  -------  ------------- 
 
 Borrowing facilities arrangement fees 
  and commitment fees                                468            592 
 Net finance costs on defined benefit 
  pension scheme                           13         83            (6) 
 Unwind of discount on onerous lease 
  and dilapidations provisions             11          -             22 
 Interest on lease of Right of Use                   151              - 
  assets 
 Interest on bank loans and overdrafts               353            555 
                                                   1,055          1,163 
---------------------------------------  ------  -------  ------------- 
 

5. Tax (Unaudited)

a) Analysis of tax charge in the Consolidated Income Statement

 
                                            Year ended     Year ended 
                                           30 November    30 November 
                                                  2020           2019 
                                                GBP000         GBP000 
--------------------------------------   -------------  ------------- 
 Current taxation 
 UK corporation tax                              1,632          4,179 
 Adjustment in respect of prior years            (305)          (479) 
 Overseas tax                                      391            385 
 Total current tax charge                        1,718          4,085 
---------------------------------------  -------------  ------------- 
 Deferred taxation 
 Temporary differences                             345            247 
 Adjustment in respect of prior years               21          (288) 
 Overseas tax                                      (9)             62 
 Total deferred charge                             357             21 
 Total Consolidated Income Statement 
  tax charge                                     2,075          4,106 
---------------------------------------  -------------  ------------- 
 

b) Analysis of tax (credit)/charge in the Consolidated Statement of Comprehensive Income

 
                                                     Year ended     Year ended 
                                                    30 November    30 November 
                                                           2020           2019 
                                                         GBP000         GBP000 
-----------------------------------------------   -------------  ------------- 
 UK corporation tax 
 Defined benefit pension scheme                           (240)          (735) 
 Share based payments                                      (18)           (38) 
 Pension escrow account                                   (328)          (353) 
 Deferred tax 
 Defined benefit pension scheme movements               (2,408)          (624) 
 Defined benefit pension scheme escrow                      297            437 
 Share based payments                                        66          (105) 
 Deferred tax relating to the change                      (220)              - 
  in rate 
 Total Consolidated Statement of Comprehensive 
  Income tax credit                                     (2,851)        (1,418) 
------------------------------------------------  -------------  ------------- 
 

c) Reconciliation of Consolidated Income Statement tax charge

The tax charge in the Consolidated Income Statement reconciles to the effective rate applied by the Group as follows:

 
                                         Year ended 30 November                   Year ended 
                                                   2020                        30 November 2019 
                                     Adjusted   Adjustments    Total   Adjusted   Adjustments    Total 
                                       GBP000        GBP000   GBP000     GBP000        GBP000   GBP000 
 
 Profit/(loss) on ordinary 
  activities before tax                13,401       (2,912)   10,489     26,638       (3,470)   23,168 
 
 Tax at 19% (2019: 19%) 
  thereon:                              2,546         (553)    1,993      5,061         (659)    4,402 
 Effects of: 
 - change in tax rate on 
  carried forward 
  deferred tax assets                   (137)           391      254          -             -        - 
 - other expenses not deductible 
  for tax purposes                        194         (119)       75        133             -      133 
 - other temporary timing 
  differences                              54             -       54        (4)          (28)     (32) 
 - impairments                              -             -        -          -            47       47 
 - effect of profits/losses 
  in various overseas tax 
  jurisdictions                            53             -       53         67             -       67 
 - Prior period adjustments 
  - UK                                  (158)         (196)    (354)      (511)             -    (511) 
 Tax charge/(credit) in the 
  Consolidated Income Statement         2,552         (477)    2,075      4,746         (640)    4,106 
 

d) Deferred tax

The Group has recognised deferred tax assets as these are anticipated to be recoverable against profits in future periods. The major deferred tax assets and liabilities recognised by the Group and movements thereon are as follows:

 
 Group                     Accelerated       Defined   Share-based     Short-term   Acquisition    Total 
                      tax depreciation       benefit      payments         timing       related 
                                             pension                  differences    intangible 
                                              scheme                                     assets 
                                          obligation 
                                GBP000        GBP000        GBP000         GBP000        GBP000   GBP000 
------------------  ------------------  ------------  ------------  -------------  ------------  ------- 
 At 1 December 
  2018                           1,021           392           396          1,548       (2,789)      568 
 Acquired through 
  subsidiary                         -             -             -             69         (807)    (738) 
 (Credit)/charge 
  to income                      (305)             -          (78)             94           268     (21) 
 (Charge)/ credit 
  to equity                          -           624           105          (437)             -      292 
 At 30 November 
  2019                             716         1,016           423          1,274       (3,328)      101 
 (Charge)/credit 
  to income                      (387)             -           162          (121)          (11)    (357) 
 Credit/(charge) 
  to equity                          -         2,527          (66)          (211)             -    2,250 
 At 30 November 
  2020                             329         3,543           519            942       (3,339)    1,994 
------------------  ------------------  ------------  ------------  -------------  ------------  ------- 
 

6. Earnings per share (Unaudited)

 
                                          Year ended 30             Year ended 30 November 
                                          November 2020                      2019 
                                   Profit     Weighted   Pence per          Weighted    Pence 
                                      for      average    share              average      per 
                                      the       number                        number    share 
                                     year    of shares                     of shares 
                                   GBP000         '000           GBP000         '000 
-------------------------------   -------  -----------  ------  -------  -----------  ------- 
 Basic earnings per ordinary 
  share 
 Basic earnings                     8,414       82,576    10.2   19,062       82,341     23.2 
 Adjustments (see note 
  2)                                2,435            -     2.9    2,830            -      3.4 
--------------------------------  -------  -----------  ------  -------  -----------  ------- 
 Adjusted basic earnings           10,849       82,576    13.1   21,892       82,341     26.6 
--------------------------------  -------  -----------  ------  -------  -----------  ------- 
 Diluted earnings per ordinary 
  share 
 Basic earnings                     8,414       82,576    10.2   19,062       82,341     23.2 
 Effect of dilutive potential 
  ordinary shares: share based 
  payment awards                        -          888   (0.1)        -          577    (0.2) 
 Diluted earnings                   8,414       83,464    10.1   19,062       82,918     23.0 
 Adjustments (see note 
  2)                                2,435            -     2.9    2,830            -      3.4 
                                                                         ----------- 
 Adjusted diluted earnings         10,849       83,464    13.0   21,892       82,918     26.4 
--------------------------------  -------  -----------  ------  -------  -----------  ------- 
 
 
 7. Dividends (Unaudited) 
 Amounts recognised as distributions to equity holders 
  were: 
 
 
                                                Year ended     Year ended 
                                               30 November    30 November 
                                                      2020           2019 
                                                    GBP000         GBP000 
-----------------------------------------   --------------  ------------- 
 
 Final dividend for the year ended 
  30 November 2019 - nil p per share 
  (2018: 5.70p)                                          -          4,698 
 Interim dividend for the year ended 30 
  November 2020 - nil p per share (2019: 
  2.0p)                                                  -          1,650 
                                                         -          6,348 
  --------------------------------------------------------  ------------- 
 

The proposed final dividend of 3.00p per share for the year ended 30 November 2020 was approved by the board on 8 February 2021. The dividend is subject to approval by Shareholders at the annual general meeting. The anticipated cost of this dividend is GBP2,481,183.

8. Trade and other receivables (Unaudited)

 
                         2020     2019 
                       GBP000   GBP000 
-------------------   -------  ------- 
 Current 
 Financial assets 
 Trade receivables     22,907   21,343 
 Other receivables      1,498    1,897 
 Accrued income         1,997    2,384 
                       26,402   25,624 
 Non-financial assets 
 Prepayments            4,915    5,614 
                       31,317   31,238 
 -------------------  -------  ------- 
 Non-current 
 Financial assets 
 Other receivables         63      939 
                           63      939 
 -------------------  -------  ------- 
                       31,380   32,177 
 -------------------  -------  ------- 
 

9. Trade and other payables (Unaudited)

 
                                          2020     2019 
                                        GBP000   GBP000 
 ------------------------------------  -------  ------- 
 Current liabilities 
 Financial liabilities 
 Trade payables                         20,620   19,136 
 Lease liabilities                       4,067        - 
 Other taxation and social security      6,847    4,364 
 Other payables                          2,503    2,081 
 Derivative financial instruments           76      461 
 Accruals                               10,740   11,849 
                                        44,853   37,891 
 Non-financial liabilities 
 Deferred income                        16,638   13,340 
                                        61,491   51,231 
 ------------------------------------  -------  ------- 
 Non-current liabilities 
 Financial liabilities 
 Lease liabilities 
  - due after one year but within        2,301        - 
   two years 
  - due after two years but within       4,500        - 
   five years 
  - after five years                    11,346        - 
 
 Non-financial liabilities: 
 Deferred income: 
  - due after one year but within 
   two years                             1,356    1,783 
  - due after two years but within 
   five years                            1,309    1,561 
  - after five years                       175      139 
                                        20,987    3,483 
 ------------------------------------  -------  ------- 
                                        82,478   54,714 
 ------------------------------------  -------  ------- 
 

10. Borrowings (Unaudited)

 
                             2020       2019 
                           GBP000     GBP000 
----------------------   --------  --------- 
 Bank loan                (5,000)   (17,000) 
 Add capitalised fees         221        466 
 Borrowings               (4,779)   (16,534) 
-----------------------  --------  --------- 
 

Net debt is the total of borrowings, cash at bank and overdraft which was GBP1.3m as at 30 November 2020 (2019: GBP15.0 m).

11. Provisions (Unaudited)

 
                                           Onerous    Employee-related                Other                Total 
                                             lease       restructuring 
                                 and dilapidations 
 Group                                      GBP000              GBP000               GBP000               GBP000 
----------------------------   -------------------  ------------------  -------------------  ------------------- 
 At 1 December 2018                          3,518               2,617                3,237                9,372 
 Acquisition                                    28                   -                    -                   28 
 Utilisation of provisions                 (1,940)             (1,221)                    -              (3,161) 
 Release of provisions                       (802)                (12)                (872)              (1,686) 
 Increase in provisions                         27                 836                   15                  878 
 Unwind of discount                             22                   -                    -                   22 
-----------------------------  ------------------- 
 At 30 November 2019                           853               2,220                2,380                5,453 
 Utilisation of provisions                       -             (2,284)                    -              (2,284) 
 Release of provisions                           -                   -                (525)                (525) 
 Increase in provisions                        381               1,092                  314                1,787 
 Impact of foreign exchange                      2                   -                    -                    2 
 At 30 November 2020                         1,236               1,028                2,169                4,433 
-----------------------------  -------------------  ------------------  -------------------  ------------------- 
 

The onerous lease was exited in 2019. In making their assessment of the required onerous lease provisions, the Group was required to estimate the likely sub-let income that could be earned over the remaining life of the lease. This required the Directors to make judgements relating to the likelihood that a property will be sub-let and the income that will be earned.

Employee-related restructuring provisions refer to costs arising from restructuring to meet the future needs of the Group. As described in note 2, the Group is undergoing an estates review and GBP1.1m of the utilisation relates to this programme. A separate restructuring programme was announced in December 2019 and completed during the year. The majority of the restructuring provision is expected to be utilised during 2022.

Other provisions includes one-off items not covered by any other category of which the most significant items are the risk provisions from ended long term contracts transferred from long-term contract creditors to provisions. The release of GBP525,000 primarily relates to onerous contract risks that have either been re-negotiated or terminated during the year and the increase in provisions relate to new contract risks identified in the year.

12. Share capital (Unaudited)

 
                              Ordinary shares 
                               of 2(2) /(7) p 
                                '000    GBP000 
 Allotted, called-up and 
  fully paid: 
 At 30 November 2018, 
  2019 and 2020               83,875     1,917 
 

13. Defined benefit schemes (Unaudited)

a. Defined contribution scheme

The Group operates or contributes to a number of defined contribution schemes for the benefit of qualifying employees. The assets of these schemes are held separately from those of the Company. The total cost charged to income of GBP2,861,000 (2019: GBP4,489,000) represents contributions payable to these schemes by the Group at rates specified in employment contracts. At 30 November 2020 GBP233,000 (2019: GBP308,000) due in respect of the current financial year had not been paid over to the schemes.

b. Local government pension schemes

The Group has TUPE employees who retain membership of local government pension schemes. The Group makes payments to these schemes for current service costs in accordance with its contractual obligations. The total costs charged to income for these schemes was GBP157,000 (2019: GBP143,000). The amount due in respect of these schemes at 30 November 2020 was GBP75,000 (2019: GBP51,000). The balance sheet liability is included within provisions (see note 11 ) and incorporates information from over 14 local government pension schemes. The provision is calculated by reference to the latest published triennial valuations and the Group discloses the net position of the Group's share of assets and liabilities.

c. Defined benefit pension schemes

The Group has both defined benefit and defined contribution pension schemes. There are three defined benefit pension schemes, the Research Machines plc 1988 Pension Scheme (the "RM Scheme") and, following the acquisition of The Consortium in June 2017, the Consortium CARE Scheme (the "CARE scheme") and the Platinum Scheme (the "Platinum scheme"). The RM Scheme and the CARE Scheme are both operated for employees and former employees of the Group only. The Platinum Scheme is a multi-employer scheme, with The Consortium being just one of a number of employers. The number of the Group's employees in that Scheme is small (and none by 30 November 2020) and so the impact / risk to the Group from that Scheme is limited.

For all three schemes, based on the advice of a qualified independent actuary at each balance sheet date and using the projected unit method, the administrative expenses and current service costs are charged to operating profit, with the interest cost, net of interest on scheme assets, reported as a financing item. An estimate for Guaranteed Minimum Pensions ('GMPs') transfer values was expensed (see below for further explanation).

Defined benefit pension scheme remeasurements are recognised as a component of other comprehensive income such that the balance sheet reflects the scheme's surplus or deficit as at the balance sheet date. Contributions to defined contribution plans are charged to operating profit as they become payable.

Scheme assets are measured at bid-price, where available, at 30 November 2020. The present value of the defined benefit obligation was measured using the projected unit method.

Under the guidance of IFRIC 14, the Group are able to recognise a pension surplus on the balance sheet for all three schemes. In the year the Platinum scheme shows a surplus and the RM and CARE schemes are in deficit.

The Research Machines plc 1988 Pension Scheme (RM Scheme)

The Scheme provides benefits to qualifying employees and former employees of RM Education Limited, but was closed to new members with effect from 1 January 2003 and closed to future accrual of benefits from 31 October 2012. The assets of the Scheme are held separately from RM Education Limited's assets in a trustee-administered fund. The Trustee is a limited company. Directors of the Trustee company are appointed by RM Education Ltd and by members. The Scheme is a funded scheme.

Under the Scheme, employees were entitled to retirement benefits of 1/60th of final salary for each qualifying year on attainment of retirement age of 60 or 65 years and additional benefits based on the value of individual accounts. No other post-retirement benefits were provided by the Scheme.

The most recent actuarial valuation of Scheme assets and the present value of the defined benefit obligation was carried out for statutory funding purposes at 31 May 2018 by a qualified independent actuary. IAS 19 Employee Benefits (revised) liabilities at 30 November 2020 have been rolled forward based on this valuation's base data.

As at 31 May 2018, the triennial valuation for statutory funding purposes showed a deficit of GBP40,600,000 (31 May 2015: GBP41,800,000). The Group agreed with the Scheme Trustees that it will repay this amount via deficit catch-up payments of GBP3,700,000 per annum until 31 May 2026.

The Research Machines plc 1988 Pension Scheme (RM Scheme) continued

At 30 November 2020 there were amounts outstanding of GBP308,300 (2019: GBP308,000) for one month's deficit payment and GBPnil (2019: GBPnil) for Scheme expenses. The escrow bank account that was set up to manage the deficit risk in 2014 was closed during 2019 as the funds were paid over to the RM Scheme.

The parent company RM plc has entered into a pension protection fund compliant guarantee in respect of scheme liabilities. No liability has been recognised for this within the Company as the Directors consider that the likelihood of it being called upon is remote.

The Consortium CARE scheme (CARE scheme)

Until 31 December 2005, The Consortium for Purchasing and Distribution Ltd ("The Consortium", acquired by the Company on 30 June 2017) operated a pension scheme (the "Consortium CARE" scheme) providing benefits on both a defined benefit (final salary-linked) and a defined contribution basis. From 1 January 2006, the defined benefit (final salary- linked) and defined contribution sections were closed and all employees, subject to the eligibility conditions set out in the Trust Deed and Rules, joined a new defined benefit (Career Average Revalued Earnings) section. As at 28 February 2011 the scheme was closed to future accruals. The disclosures in this report make allowance for this change.

The scheme is subject to the Statutory Funding Objective under the Pensions Act 2004. A valuation of the scheme is carried out at least once every three years to determine whether the Statutory Funding Objective is met. As part of the process, The Consortium must agree with the trustees of the Scheme the contributions to be paid to address any shortfall against the Statutory Funding Objective. The Statutory Funding Objective does not currently impact on the recognition of the scheme in these accounts. The scheme is managed by a Board of Trustees appointed in part by the Company and in part from elections by members of the scheme. The Trustees have responsibility for obtaining valuations of the fund, administering benefit payments and investing scheme assets. The Trustees delegate some of these functions to their professional advisers where appropriate. The valuation of the scheme at 31 December 2019 was a deficit of GBP5.9m.

Prudential Platinum Pension (Platinum scheme)

The Consortium acquired West Mercia Supplies in April 2012 (prior to the Company acquiring The Consortium). Upon acquisition by The Consortium of West Mercia Supplies, a pension scheme (the Platinum scheme) was set up providing benefits on both a defined benefit (final salary-linked) and a defined contribution basis for West Mercia employees. The most recent full actuarial valuation was carried out by the independent actuaries XPS Pensions Group on 31 December 2018. The results of the full valuation were adjusted and rolled forward to form the basis for the current year valuation. The scheme is administered within a legally separate trust from The Consortium and the Trustees are responsible for ensuring that the correct benefits are paid, that the scheme is appropriately funded and that the scheme assets are appropriately invested. The valuation of the scheme at 31 December 2018 was a surplus of GBP213,000. (31 December 2015: deficit GBP70,000).

 
 Amounts recognised in the Income Statement and 
  in the Statement of Comprehensive Income 
                                              Year ended     Year ended 
                                             30 November    30 November 
                                                    2020           2019 
                                     Note         GBP000         GBP000 
----------------------------------  -----  -------------  ------------- 
 
 Administrative expenses and 
  taxes                                              (7)          (174) 
 Current service costs                              (30)           (88) 
 Operating expense                                  (37)          (262) 
----------------------------------  -----  -------------  ------------- 
 Interest cost                                   (5,611)        (7,219) 
 Interest on Scheme assets                         5,528          7,225 
 Net interest expense                 4             (83)              6 
----------------------------------  -----  -------------  ------------- 
 Past service cost                                 (350)              - 
                                    -----                 ------------- 
 Expense recognised in the Income 
  Statement                                        (470)          (256) 
----------------------------------  -----  -------------  ------------- 
 
 Effect of changes in demographic 
  assumptions                                      (406)          1,586 
 Effect of changes in financial 
  assumptions                                   (44,944)       (45,476) 
 Effect of experience adjustments                  2,197          2,150 
 Total actuarial (losses)/gains                 (43,153)       (41,740) 
 Return on Scheme assets excluding 
  interest on Scheme assets                       26,851         33,707 
 Expense recognised in the Statement 
  of Comprehensive Income                       (16,302)        (8,033) 
-----------------------------------------  -------------  ------------- 
 Expense recognised in Total 
  Comprehensive Income                          (16,772)        (8,289) 
----------------------------------  -----  -------------  ------------- 
 

GMP equalisation

Since the 30 November 2018 year-end an allowance has been made for the possible liabilities arising from potential adjustment of benefits to allow for inequalities in any Guaranteed Minimum Pensions for current members. In November 2020, the High Court ruled on the Lloyds Bank GMP inequalities case regarding the equalisation of post-1990 GMP within transfer values paid since 17 May 1990. An estimated allowance for the potential costs of equalising the transfer values has been made. In the Director's view, the range of outcomes is not material even though this is an estimate.

RPI/CPI reform

On 25 November 2020, the government and UK Statistics Authority confirmed that RPI will be changing from February 2030 to bring it into line with the CPIH index, with no compensation to the holders of index-linked gilts. In the year ended 30 November 2020, the Group has revised the RPI and CPI assumptions to reflect the expectations that these reforms proceed as planned. The impact of these changes in assumptions has increased the closing deficit by around GBP3m.

 
 Reconciliation of the Scheme assets 
  and obligations through the year 
                                  RM scheme   CARE scheme   Platinum     Year ended     Year ended 
                                                              scheme    30 November    30 November 
                                                                               2020           2019 
                                     GBP000        GBP000     GBP000         GBP000         GBP000 
 Assets 
 At start of year                   239,696        14,815      2,653        257,164        218,330 
 Interest on Scheme assets            5,159           310         59          5,528          7,225 
 Return on Scheme assets 
  excluding interest on 
  Scheme assets                      25,522         1,081        252         26,855         33,707 
 Administrative expenses                  -                      (7)            (7)          (174) 
 Contributions from Group             3,700           319         75          4,094          4,618 
 Contributions from employees                           -          6              6             19 
 Benefits paid                      (5,928)         (607)       (44)        (6,579)        (6,561) 
-------------------------------  ----------  ------------  ---------  -------------  ------------- 
 At end of year                     268,149        15,918      2,994        287,061        257,164 
-------------------------------  ----------  ------------  ---------  -------------  ------------- 
 
 
 Obligations 
 At start of year                 (241,542)      (19,920)    (1,677)      (263,139)      (220,634) 
 Interest cost                      (5,160)         (413)       (38)        (5,611)        (7,219) 
 Actuarial (losses)/ gains         (39,984)       (2,731)      (442)       (43,157)       (41,740) 
 Benefits paid                        5,928           607         44          6,579          6,561 
 Past service cost (GMP)              (130)          (40)      (180)          (350)              - 
 Current service costs                    -             -       (30)           (30)           (88) 
 Contributions from employees             -             -        (6)            (6)           (19) 
-------------------------------  ----------  ------------  ---------  -------------  ------------- 
 At end of year                   (280,888)      (22,497)    (2,329)      (305,714)      (263,139) 
-------------------------------  ----------  ------------  ---------  -------------  ------------- 
 Pension deficit                   (12,739)       (6,579)          -       (19,318)        (6,951) 
-------------------------------  ----------  ------------  ---------  -------------  ------------- 
 Pension surplus                          -             -        665            665            976 
-------------------------------  ----------  ------------  ---------  -------------  ------------- 
 Net pension deficit               (12,739)       (6,579)        665       (18,653)        (5,975) 
-------------------------------  ----------  ------------  ---------  -------------  ------------- 
 
 

Included within the CARE Scheme obligations is an unfunded liability of GBP183,000 (2019: GBP190,000) which is a liability of the Group and not the Scheme.

 
 
   Reconciliation of net defined benefit 
   obligation 
                                               Year ended     Year ended 
                                              30 November    30 November 
                                                     2020           2019 
                                                   GBP000         GBP000 
-----------------------------------------   -------------  ------------- 
 Net obligation at the start of the 
  year                                            (5,975)        (2,304) 
 Cost included in Income Statement                  (470)          (256) 
 Scheme remeasurements included in the 
  Statement of Comprehensive Income              (16,302)        (8,033) 
 Cash contribution                                  4,094          4,618 
 Net pension deficit                             (18,653)        (5,975) 
------------------------------------------  -------------  ------------- 
 
 
 Obligation by participant status              Year ended     Year ended 
                                              30 November    30 November 
                                                     2020           2019 
                                                   GBP000         GBP000 
-----------------------------------------   -------------  ------------- 
 Active                                             1,463            976 
 Vested deferreds                                 254,650        216,540 
 Retirees                                          49,601         45,623 
                                                  305,714        263,139 
 -----------------------------------------  -------------  ------------- 
 
 
 Value of Scheme assets                        Year ended     Year ended 
                                              30 November    30 November 
                                                     2020           2019 
                                                   GBP000         GBP000 
-----------------------------------------   -------------  ------------- 
 Fair value of Scheme assets with 
  a quoted market price 
 Cash and cash equivalents, including 
  escrow                                            1,629            986 
 Equity instruments                               135,547        128,445 
 Debt instruments                                   2,995          2,653 
 Liability driven investments                     117,486         97,191 
 Value of unquoted Scheme assets 
 Insurance contract                                29,404         27,889 
                                                  287,061        257,164 
 -----------------------------------------  -------------  ------------- 
 
 
 Significant actuarial assumptions 
                                                  Year ended     Year ended 
                                                 30 November    30 November 
                                                        2020           2019 
--------------------------------------------   -------------  ------------- 
 Discount rate (RM scheme)                             1.60%          2.15% 
 Discount rate (CARE scheme)                           1.50%          2.10% 
 Discount rate (Platinum scheme)                       1.60%          2.20% 
 Rate of RPI price inflation                           2.90%          2.95% 
 Rate of CPI price inflation                           2.10%          1.85% 
 Rate of salary increases (Platinum 
  scheme)                                                 NA          1.85% 
 Rate of pensions increases 
 pre 6 April 1997 service                              1.50%          1.50% 
 pre 1 June 2005 service                               2.80%          2.85% 
 post 31 May 2005 service                              2.00%          2.00% 
 Post retirement mortality table                    S2PA CMI       S2PA CMI 
                                                  2019 1.25%     2018 1.25% 
 Weighted average duration of defined               23 years       23 years 
  benefit obligation 
 Assumed life expectancy on retirement 
  at age 65: 
  Retiring at the accounting date 
   (male member aged 65)                                22.4           22.3 
  Retiring in 20 years after the accounting 
   date (male member aged 45)                           23.7           23.6 
---------------------------------------------  -------------  ------------- 
 

14. Impact of adoption of IFRS16 - Leases (Unaudited)

IFRS 16 - Leases sets out the principles for the recognition, measurement, presentation and disclosure of leases. It has replaced existing lease guidance, including IAS 17 Leases and IFRIC 4. IFRS 16 is effective for annual periods beginning on or after 1 January 2019.

The Group has used the modified retrospective adoption approach under which the Group has applied all of the requirements of IFRS 16 with effect from 1 December 2019.

The Group has made opening balance sheet adjustments arising from changes to the accounting for lease contracts . The impact of the new standard at 1 December 2019 is set out below:

 
                              As reported    IFRS16    Adopted 
                                             impact       IFRS 
                                                            16 
                                  GBP'000   GBP'000    GBP'000 
---------------------------  ------------  --------  --------- 
 Non-current assets 
 Right of use asset                     -     7,031      7,031 
 Other non current assets          89,129         -     89,129 
                                   89,129     7,031     96,160 
---------------------------  ------------  --------  --------- 
 
 Current assets                    61,577         -     61,577 
 
 Total assets                     150,706     7,031    157,737 
---------------------------  ------------  --------  --------- 
 
 Current liabilities 
 Trade and other payables        (51,231)       210   (51,021) 
 Lease liabilities                      -   (7,241)    (7,241) 
 Other current liabilities        (5,708)         -    (5,708) 
                                 (56,939)   (7,031)   (63,970) 
                                                             - 
 Net current liabilities            4,638   (7,031)    (2,393) 
---------------------------  ------------  --------  --------- 
                                                             - 
 Non-current liabilities         (34,192)         -   (34,192) 
                                                             - 
 Total liabilities               (91,131)   (7,031)   (98,162) 
                                                             - 
 Net assets                        59,575         -     59,575 
---------------------------  ------------  --------  --------- 
 

As a lessee, the Group previously classified leases as operating or finance leases based on its assessment of whether the lease transferred significantly all of the risks and rewards incidental to ownership of the underlying asset to the Group. Under IFRS 16, the Group recognises right-of-use assets and lease liabilities for all the leases on its balance sheet. The Group used the following practical expedients when applying IFRS 16 to leases previously classified as operating leases:

- applied the exemption not to recognise right-of-use assets and liabilities for leases of low value or for which the lease term ends within 12 months of the date of initial application if the lease is not anticipated to renew, on a lease-by-lease basis

- excluded initial direct costs from the measurement of the right-of-use asset at the date of initial application

- used hindsight when determining the lease term if the contract contains options to extend or terminate the lease

- applied the exemption not to separate non-lease components such as service charges from lease rental charges

Previously the Company determined at contract inception whether an arrangement was or contained a lease under IFRIC 4: Determining whether an Arrangement contains a Lease. The Company now assesses whether a contract is or contains a lease based on the definition of a lease. On transition to IFRS 16, the Company elected to apply the practical expedient to apply IFRS 16 only to contracts that were previously identified as leases. Contracts that were not previously identified as leases under IAS 17 and IFRIC 4 were not reassessed for whether there is a lease under IFRS 16. Therefore, the definition of a lease under IFRS 16 was applied only to contracts entered into or changed on or after 1 December 2019.

Under transition rules for leases classified as operating leases, lease liabilities were measured at the present value of the remaining lease payments, discounted at the Group's incremental borrowing rate at 1 December 2019. The weighted average discount rate on transition was 1.98%.

Extension options

Some property leases contain options exercisable by the Group to vary the lease term. The Group assesses at the lease commencement date or at the date of transition whether it is reasonably certain to exercise its options and the most likely lease term is used in determining the lease liability.

The Group has estimated that the potential future lease payments, should it exercise the extension option, would result in an increase in lease liability of GBP3.2m.

Right-of-use assets are measured at cost, which comprised the initial amount of the lease liability adjusted for any lease payments made at or before the adoption date, less any lease incentives received at or before the adoption date.

At 1 December 2019 the Group had no lease commitments previously classified as finance leases under IAS 17.

The Group is not required to make any adjustments on transition to IFRS 16 for which it acts as a lessor.

Detailed primary statement restatements

Detailed primary statement restatements arising from the adoption of IFRS 16 are set out below.

 
 Impact on the Consolidated Income 
  Statement 
 
                           As reported   IFRS16 impact            Amounts 
                                                          before adoption 
                                                                of IFRS16 
                               GBP'000         GBP'000            GBP'000 
------------------------  ------------  --------------  ----------------- 
 Revenue                       188,999               -            188,999 
 Cost of sales               (115,034)              67          (115,101) 
------------------------  ------------  --------------  ----------------- 
 Gross profit                   73,965              67             73,898 
 Operating expenses           (61,489)             153           (61,642) 
 Impairment losses               (953)               -              (953) 
------------------------  ------------  --------------  ----------------- 
 Profit from operations         11,523             220             11,303 
 Investment income                  21               -                 21 
 Finance costs                 (1,055)           (151)              (904) 
------------------------  ------------  --------------  ----------------- 
 Profit before tax              10,489              69             10,420 
 Tax                           (2,075)            (13)            (2,062) 
                          ------------  --------------  ----------------- 
 Profit for the period           8,414              56              8,358 
------------------------  ------------  --------------  ----------------- 
 
 
 Impact on the Consolidated Statement 
  of Financial Position 
 
                                        As reported   IFRS16 impact            Amounts 
                                                                       before adoption 
                                                                             of IFRS16 
                                            GBP'000         GBP'000            GBP'000 
-------------------------------------  ------------  --------------  ----------------- 
 Non-current assets 
 Goodwill                                    49,322               -             49,322 
 Other intangible assets                     22,354               -             22,354 
 Property, plant and equipment                8,423               -              8,423 
 Right of use asset                          19,391          19,391                  - 
 Defined Benefit Pension 
  Scheme Surplus                                665               -                665 
 Other receivables                               63               -                 63 
 Contract fulfilment assets                   3,420               -              3,420 
 Deferred tax assets                          5,333               -              5,333 
-------------------------------------  ------------  --------------  ----------------- 
                                            108,971          19,391             89,580 
-------------------------------------  ------------  --------------  ----------------- 
 Current assets 
 Inventories                                 18,594               -             18,594 
 Trade and other receivables                 31,317           2,660             28,657 
 Contract fulfilment assets                     728               -                728 
 Held for sale asset                          4,793               -              4,793 
 Corporation tax assets                       2,030            (13)              2,043 
 Cash and short-term deposits                 5,941               -              5,941 
-------------------------------------  ------------  --------------  ----------------- 
                                             63,403           2,647             60,756 
 
 Total assets                               172,374          22,038            150,336 
-------------------------------------  ------------  --------------  ----------------- 
 
 Current liabilities 
 Trade and other payables                  (61,491)         (3,835)           (57,656) 
 Tax liabilities                              (163)               -              (163) 
 Provisions                                   (435)               -              (435) 
 Overdraft                                  (2,480)               -            (2,480) 
                                           (64,569)         (3,835)           (60,734) 
 
 Net current liabilities                    (1,166)         (1,188)                 22 
-------------------------------------  ------------  --------------  ----------------- 
 
 Non-current liabilities 
 Other payables                            (20,987)        (18,147)            (2,840) 
 Provisions                                 (3,998)               -            (3,998) 
 Deferred tax liability                     (3,339)               -            (3,339) 
 Defined Benefit Pension 
  Scheme obligation                        (19,318)               -           (19,318) 
 Borrowings                                 (4,779)               -            (4,779) 
-------------------------------------  ------------  --------------  ----------------- 
                                           (52,421)        (18,147)           (34,274) 
 
 Total liabilities                        (116,990)        (21,982)           (95,008) 
 
 Net assets                                  55,384              56             55,328 
-------------------------------------  ------------  --------------  ----------------- 
 
 Equity attributable to shareholders 
 Share capital                                1,917               -              1,917 
 Share premium account                       27,080               -             27,080 
 Own shares                                   (841)               -              (841) 
 Capital redemption reserve                      94               -                 94 
 Hedging reserve                               (65)               -               (65) 
 Translation reserve                          (702)               -              (702) 
 Retained earnings                           27,901              56             27,845 
 Total equity                                55,384              56             55,328 
-------------------------------------  ------------  --------------  ----------------- 
 

Right-of-use assets: non-current assets have been impacted due to recognition of right-of-use assets on 1 December 2019. The right-of-use assets are initially measured at cost, which comprises the initial amount of the lease liability adjusted for any lease payments made at or before the adoption date less any lease incentives received at or before the adoption date (reclassified on the opening balance sheet).

Lease liabilities: Financial liabilities have been impacted due to the recognition of lease liabilities. This liability is initially measured at the present value of the lease payments that are not paid at the adoption date, discounted using the Group's incremental borrowing rate. The lease payments comprise fixed payments, including in-substance fixed payments such as service charges and variable lease payments that depend on an index or a rate, initially measured using the minimum index or rate at commencement date. The lease liabilities have been classified between current and non-current.

Impact on the Half year Condensed Consolidated Statement of Cash Flows

As a result of the adoption of IFRS 16, certain reclassifications are required in relation to the recognition of right to use assets and lease liabilities. Although IFRS 16 has no impact on the Group's total cash flow, outflows from financing activities increase while cash outflows from operating activities decrease, as recognition of rental costs, previously recognised solely as cash outflows from operations are now apportioned between finance charges and reduction of the lease obligation.

Impact on the Consolidated Statement of Changes in Equity

Consolidated statement of changes in equity as at 1 December 2019 shows the cumulative effect of initially applying IFRS 16 as nil impact.

This information is provided by RNS, the news service of the London Stock Exchange. RNS is approved by the Financial Conduct Authority to act as a Primary Information Provider in the United Kingdom. Terms and conditions relating to the use and distribution of this information may apply. For further information, please contact rns@lseg.com or visit www.rns.com.

RNS may use your IP address to confirm compliance with the terms and conditions, to analyse how you engage with the information contained in this communication, and to share such analysis on an anonymised basis with others as part of our commercial services. For further information about how RNS and the London Stock Exchange use the personal data you provide us, please see our Privacy Policy.

END

FR FVLLBFLLLBBD

(END) Dow Jones Newswires

February 09, 2021 02:00 ET (07:00 GMT)

Rm (LSE:RM.)
Historical Stock Chart
From Oct 2024 to Nov 2024 Click Here for more Rm Charts.
Rm (LSE:RM.)
Historical Stock Chart
From Nov 2023 to Nov 2024 Click Here for more Rm Charts.