Regions Financial Corporation Consolidates Electronic Document Delivery and Management With Captaris Software Products
October 18 2006 - 10:29AM
PR Newswire (US)
Enterprise Solution Supports Corporate Expansion and Delivers
Information Faster BELLEVUE, Wash., Oct. 18 /PRNewswire-FirstCall/
-- Captaris, Inc. (NASDAQ:CAPA), a leading provider of software
products that automate document-centric business processes, today
announced that Regions Financial Corporation, one of the top 15
banks in the U.S., is using Captaris RightFax(R) and Captaris
Alchemy(R) to consolidate and streamline its document delivery and
management needs. As a result, Regions has significantly improved
systems efficiency, employee productivity and information delivery
to customers. The Captaris solution also helped to consolidate
document delivery and management processes following the merger
between Regions Bank and Union Planters, and will support future
growth. Regions Financial Corporation is a full-service provider of
retail and commercial banking, trust, securities brokerage,
mortgage and insurance products and services. Regions estimates
handling close to 1 million faxed pages per month; its diverse
business groups rely on fax to deliver high volumes of
business-critical files such as loan closing documents, billing
statements and purchase orders. The company has consolidated all
its faxing from a mix of fax servers and fax machines onto two
load-balanced RightFax version 9 servers. "With desktop access and
high bandwidth on our integrated servers, employees can send
documents and not worry about busy signals or outages," said
Gilbert Dela Garza, systems administrator with Regions. In the case
of a server crash, users are automatically redirected to another
server, reducing any outage to only a matter of minutes.
Integration with other business applications also speeds document
delivery processes, according to Dela Garza. "Customers no longer
wait hours for their documents; now they receive them almost
immediately." To increase RightFax server performance and improve
access to faxed documents, Regions also implemented Alchemy version
8. Regions generally must retain documents for at least three years
following a transaction; the mortgage and lending departments must
keep certain files for seven years. "By moving the fax files to
Alchemy servers, we can retrieve and display information more
quickly and keep our fax servers running at full capacity all the
time," Dela Garza said. Using the Alchemy search features,
employees can find documents within minutes rather than days. About
Captaris, Inc. Captaris, Inc. is a leading provider of software
products that automate business processes, manage documents
electronically and provide efficient information delivery. Our
product suite of Captaris RightFax, Captaris Workflow and Captaris
Alchemy Document Management is distributed through a global network
of leading technology partners. We have customers in financial
services, healthcare, government and many other industries, and our
products are installed in all of the Fortune 100 and many Global
2000 companies. Headquartered in Bellevue, Washington, Captaris was
founded in 1982 and is publicly traded on the NASDAQ National
Market under the symbol CAPA. For more information please visit
http://www.captaris.com/ . NOTE: The following are registered
trademarks and trademarks of Captaris: Captaris, Alchemy, RightFax,
Captaris Document Management, Captaris Interchange and Captaris
Workflow. All other brand names and trademarks are the property of
their respective owners. DATASOURCE: Captaris, Inc. CONTACT: Dan
Lucarini of Captaris, Inc., +1-303-930-4405, or ; or Barrie Locke
of Ripple Effect Communications, +1-585-377-1839, or , for
Captaris, Inc. Web site: http://www.captaris.com/
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