Personalized financial advice offered in a comfortable and
energy-efficient new design
COQUITLAM, BC,
Dec. 13, 2014 /CNW/ - TD opened a
first-of-its kind concept branch in Coquitlam that marries environmental
sustainability and legendary customer service in a uniquely
inviting space. The branch, located at 101-3387 David Avenue,
Coquitlam opened on October 14 and offers full service 6 days a week
in a space that facilitates comfortable customer interactions.
"This concept branch merges our commitment to delivering a
legendary experience to our customers with our commitment to the
environment," said Rick Dhillon,
Branch Manager, TD Canada Trust. "The branch combines
customer-centric functionality and engaging meeting spaces, so our
employees can deliver a unique banking experience and meet our
customers' evolving needs."
The energy efficient branch space can be quickly reorganized to
accommodate the growing needs of the local customer base; whether
that means adding more rooms for customers to meet with financial
experts, or additional teller space to cut down on wait times.
More comfort, convenience and sustainable attributes
include:
- The inviting, open concept feel encourages collaboration
and conversation so our customers can get the meaningful,
personalized advice they need.
- Energy-efficient design helps reduce the branches
environmental footprint and reinforce our commitment to the
environment.
- The customer lounge offers a comfortable space to gather
or wait for an appointment with access to free WIFI and tablet
computers loaded with helpful resources.
- Digital displays throughout the branch and an
interactive touch screen offer customers access to current
information, advice and tips to help manage their finances while
they wait to see a customer service representative.
- Sustainable interior elements like responsibly sourced
wood finishes, recycled materials and low energy lighting.
- A flexible, scalable design means everything - including
the walls, fixtures and wickets - is movable. This flexibility
allows the branch to easily grow and adapt along with the needs of
the community in as little as three days.
In addition to the grand-opening festivities and ribbon-cutting
ceremony, TD Friends of the Environment Foundation made a
$5,000 donation to the Coquitlam-based Watershed Watch Salmon
Society. The donation will be used for salmon habitat
enhancement projects in Coquitlam.
As part of TD 's extended hours, the branch is open 8:00 am to 6:00 pm, Monday through Wednesday;
8:00 am to 8:00 pm Thursday and
Friday; and 8:00 a.m. to 4:00 p.m. on
Saturday. The new branch is wheelchair accessible and
features a full-service paperless Green Machine ATM and automatic
coin counter.
About TD Canada Trust
TD Canada Trust offers personal and business banking to more
than 11.5 million customers. We provide a wide range of products
and services from chequing and savings accounts, to credit cards,
mortgages and business banking, to credit protection and travel
medical insurance, as well as advice on managing everyday finances.
TD Canada Trust makes banking comfortable with award-winning
service and convenience through 24/7 mobile, internet, telephone
and ATM banking, as well as in over 1,100 branches, with convenient
hours to serve customers better. For more information, please
visit: www.tdcanadatrust.com. TD Canada Trust is the Canadian
retail bank of TD Bank Group, the sixth largest bank in
North America.
SOURCE TD Canada Trust
Image with caption: "TD's newest branch on David Avenue in
Coquitlam B.C. is now open for
business. The new concept branch combines sustainable elements with
energy efficient design such as low energy LED lighting,
responsibly sourced wood finishes and modular workstations. To
contact the branch, call 778-284-4089. (CNW Group/TD Canada
Trust)". Image available at:
http://photos.newswire.ca/images/download/20141213_C9149_PHOTO_EN_43296.jpg
Image with caption: "TD's newest branch in Coquitlam, B.C. is energy efficient and is
designed in a distinctly West Coast style. The inviting, open
concept feel takes customer comfort into consideration. The branch
is located at 101-3387 David Avenue and is open six days a week. To
contact the branch, call 778-284-4089. (CNW Group/TD Canada
Trust)". Image available at:
http://photos.newswire.ca/images/download/20141213_C9149_PHOTO_EN_43297.jpg