DALLAS, July 28, 2020 /PRNewswire/ -- Southwest
Airlines Co. (NYSE: LUV) announced today that it was recognized
by Tripadvisor as a winner of four awards in the 2020 Tripadvisor
Travelers' Choice™ Awards for Airlines.
Awards are based on a full year of Tripadvisor reviews. Award
winners are known for consistently receiving great flyer feedback,
placing them among travelers' favorites around the globe.
Southwest Airlines was recognized as:
- Best Airline North America,
- Best Airline United States,
- Best Economy North America, and
- Best Low Cost Airline North America
"Awards such as these highlight our passion, which is to connect
People to what's important in their lives with low fares,
world-renowned Hospitality, and Customer-friendly policies," said
Ryan Green, Senior Vice President
and Chief Marketing Officer at Southwest Airlines. "We thank each
and every Customer for flying with us and their positive ratings,
and we thank our Employees for continuing to put Heart into
Southwest travel."
"We're thrilled to recognize the global Tripadvisor community's
favorite airlines and shine a spotlight on the carriers around the
world that provide the very best flying experiences, including
Southwest Airlines," said Bryan
Saltzburg, Senior Vice President and General Manager for
Tripadvisor Flights. "As the airline industry introduces new fare
products and a widening array of in-flight offerings, consumers
continue to seek out the carriers that deliver value and a quality
experience. The Travelers' Choice awards for airlines recognize the
carriers that exceed passenger expectations and receive top marks
from travelers."
ABOUT SOUTHWEST AIRLINES CO.
In its 50th year of service, Dallas-based Southwest Airlines
Co. continues to differentiate itself from other air carriers
with exemplary Customer Service delivered by more than 60,000
Employees to a Customer base topping 130 million passengers in
2019. Southwest became the nation's largest domestic air carrier in
2003 and maintains that ranking based on the U.S. Department of
Transportation's most recent reporting of domestic originating
passengers boarded. In peak travel seasons during 2019, Southwest
operated more than 4,000 weekday departures among a network of 101
destinations in the United States
and 10 additional countries. In early 2020, the carrier added
service to Hilo, Hawaii, and
Cozumel, Mexico for a total of 103
airports served.
The carrier issued its Southwest® Promise in
May 2020 to highlight new and
round-the-clock efforts to support its Customers and Employees
wellbeing and comfort. Among the changes are enhanced cleaning
efforts at airports and onboard aircraft, facemask requirements for
Customers and Employees, and capping the number of passengers on
every flight to allow middle seats to remain open through at least
October 31, 2020. Additional details
about the Southwest Promise are available at
Southwest.com/Promise.
Southwest coined Transfarency® to
describe its purposed philosophy of treating Customers honestly and
fairly, and low fares actually staying low. Southwest is the only
major U.S. airline to offer bags fly free® to
everyone (first and second checked pieces of luggage, size and
weight limits apply, some carriers offer free checked bags on
select routes or in qualified circumstances), and there are no
change fees, though fare differences might apply.
Southwest is one of the most honored airlines in the world,
known for a triple bottom line approach that contributes to the
carrier's performance and productivity, the importance of its
People and the communities they serve, and an overall commitment to
efficiency and the planet. Learn more about how the carrier gives
back to communities across the world by visiting
Southwest.com/citizenship.
Book Southwest Airlines' low fares online
at Southwest.com or by phone at 800-I-FLY-SWA.
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SOURCE Southwest Airlines Co.