Gulf Air Builds Private Cloud for Big Data Innovation With Red Hat Technologies
May 03 2016 - 9:00AM
Business Wire
The Kingdom of Bahrain’s national carrier
realizes its social media monitoring ambitions without additional
hardware investment
Red Hat, Inc. (NYSE: RHT), the world's leading provider of open
source solutions, today announced that Gulf Air, the national
carrier of the Kingdom of Bahrain, has created a private cloud IT
environment with Red Hat solutions. As part of this project, Gulf
Air has deployed Red Hat Enterprise Linux, Red Hat JBoss Enterprise
Application Platform (JBoss EAP), and Red Hat Storage as the
platform for its innovative big data solution, Arabic Sentiment
Analysis.
Established in 1950, Gulf Air is one of the Middle East’s first
commercial airlines and today it is a major international carrier,
with a fleet of 28 modern aircraft serving 39 cities in 22
countries across three continents. The company prides itself on
offering traditional Arabian hospitality and is committed to being
an industry leader in developing products and services that reflect
the evolving needs and aspirations of its passengers. In the age of
social media, that also entails monitoring and analysis of online
conversations about Gulf Air.
Gulf Air has developed a sentiment analysis solution based on
big data technologies that is capable of addressing social media
posts in both Arabic and English for Arabic Sentiment Analysis. The
solution is based on an open source Hadoop big data framework
running across a server cluster in Gulf Air’s private cloud
environment and using Red Hat products including Red Hat Enterprise
Linux, JBoss EAP, and Red Hat Storage.
Gulf Air’s private cloud encompasses 200 servers running more
than 100 core applications and holds more than 50 terabytes of
data. The scalability that Gulf Air achieves in this environment
with Red Hat solutions provides sufficient capacity to host the big
data solution, which in turn helped Gulf Air avoid additional
infrastructure investment including hardware expenditure.
Today, Arabic Sentiment Analysis processes social media posts
and provides easy-to-understand reports on what customers are
saying about Gulf Air. Gulf Air's IT team also uses them as the
basis for a wider analysis of the state of the market and actions
taken by their competitors. Big data projects can come with a hefty
bill, but Gulf Air believes that the Arabic Sentiment Analysis has
been delivered cost-effectively, thanks in part to the company’s
enthusiasm for open source solutions.
Supporting Quotes
Dr. Jassim Haji, director of information technology, Gulf
Air
“As an airline, it is crucial to know what our customers are
thinking. We want to know who is satisfied with Gulf Air’s service,
who is not and why, and what Gulf Air can do to improve its
services to passengers. The big data solution deployed is an open
source one, which meant no special license fees to pay, while the
infrastructure where it runs is based on our existing open
source-based cloud environment and virtual servers, which meant no
hardware investment was required.”
Ranga Rangachari, vice president and general manager, Storage
and Big Data, Red Hat
“Gulf Air is a fantastic example of a global customer that is
solving business challenges and embracing the potential of big data
with open source solutions and Red Hat. Using open,
software-defined storage as the basis of their big data platform
and private cloud offers Gulf Air a more cost-effective, scalable,
and flexible environment that can meet their existing and future
needs. We're thrilled to collaborate with them to enable their big
data success.”
Additional Resources
- Read the Gulf Air and Red Hat case
study
- Learn more about Red Hat Storage
- Learn more about Red Hat Enterprise
Linux
- Learn more about Red Hat JBoss
Enterprise Application Platform (JBoss EAP)
- Read more Red Hat customer success
stories
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About Red Hat, Inc.
Red Hat is the world's leading provider of open source software
solutions, using a community-powered approach to reliable and
high-performing cloud, Linux, middleware, storage and
virtualization technologies. Red Hat also offers award-winning
support, training, and consulting services. As a connective hub in
a global network of enterprises, partners, and open source
communities, Red Hat helps create relevant, innovative technologies
that liberate resources for growth and prepare customers for the
future of IT. Learn more at http://www.redhat.com.
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Red Hat, Inc.Daniel Thompson,
978-589-1059dthompso@redhat.com
Red Hat (NYSE:RHT)
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