48-Hour Advance Customer Notifications Sent to
264,000 Customers in 22 Counties
This morning, Pacific Gas and Electric Company (PG&E) began
48-hour advance notifications to customers about a potential Public
Safety Power Shutoff (PSPS) in portions of 22 counties. Worsening
dry conditions and expected high wind gusts pose an increased risk
for damage and sparks on the electric system that have the
potential to ignite fires in areas with dry vegetation.
High fire-risk conditions are expected to begin early Wednesday
morning and continue throughout Thursday. Once the high winds
subside, currently expected to be Thursday mid-morning, PG&E
will inspect the de-energized lines to ensure they were not damaged
during the wind event, and then restore power. PG&E will safely
restore power in stages as quickly as possible, with the goal of
restoring most customers by end of day Thursday, based on the
current weather conditions.
The shutoff is expected to impact approximately 264,000
customers in 22 counties:
County
Customers
Medical Baseline
Cities or unincorporated areas with
some customers potentially impacted
Alameda
12,200
330
Berkeley, Oakland, San Leandro
Amador
2,690
90
Amador City, Drytown, Fiddletown,
Plymouth, River Pines, Sutter Creek
Butte
14,110
940
Bangor, Berry Creek, Butte Meadows, Chico,
Clipper Mills, Cohasset, Forbestown, Forest Ranch, Magalia,
Oroville, Paradise, Stirling City
Colusa
20
1
Arbuckle, Williams
Contra Costa
23,230
740
Canyon, El Sobrante, Lafayette, Moraga,
Orinda, Pinole, Pleasant Hill, Richmond
El Dorado
38,570
1,880
Camino, Coloma, Cool, Diamond Springs, El
Dorado, El Dorado Hills, Garden Valley, Georgetown, Greenwood,
Grizzly Flats, Kelsey, Kyburz, Lotus, Mount Ankum, Pacific House,
Pilot Hill, Placerville, Pollock Pines, Rescue, Shingle Springs,
Somerset, Twin Bridges
Glenn
230
9
Elk Creek
Lake
13,370
2,010
Clearlake, Cobb, Finley, Hidden Valley
Lake, Hopland, Kelseyville, Lakeport, Loch Lomond, Lower Lake,
Middletown
Marin
23,440
590
Bolinas, Fairfax, Forest Knolls,
Inverness, Lagunitas, Marshall, Mill Valley, Muir Beach, Nicasio,
Novato, Olema, Point Reyes Station, San Anselmo, San Geronimo, San
Rafael, Stinson Beach, Woodacre
Mendocino
3,080
90
Gualala, Hopland, Point Arena
Napa
11,180
250
Angwin, Calistoga, Deer Park, Lake
Berryessa, Napa, Oakville, Pope Valley, Rutherford, Yountville
Nevada
30,030
1,180
Emigrant Gap, Grass Valley, Nevada City,
Norden, North San Juan, Penn Valley, Rough and Ready, Soda Springs,
Washington
Placer
12,440
500
Alta, Applegate, Auburn, Baxter, Colfax,
Dutch Flat, Emigrant Gap, Foresthill, Gold Run, Granite Bay,
Lincoln, Meadow Vista, Weimar
Plumas
780
5
Belden, La Porte, Quincy, Story
Shasta
21,720
1,340
Anderson, Bella Vista, Big Bend,
Cottonwood, French Gulch, Igo, Lakehead, Manton, Millville,
Montgomery Creek, Oak Run, Palo Cedro, Platina, Round Mountain,
Shasta, Shingletown, Whitmore
Sierra
1,160
10
Alleghany, Downieville, Goodyears Bar,
North San Juan, Sierra City
Solano
1,970
350
Fairfield, Suisun City, Vacaville
Sonoma
39,940
1,200
Annapolis, Bodega, Bodega Bay, Calistoga,
Cazadero, Cloverdale, Duncans Mills, Forestville, Geyserville, Glen
Ellen, Guerneville, Healdsburg, Jenner, Kenwood, Monte Rio,
Penngrove, Rio Nido, Santa Rosa, Sonoma, Sea Ranch, Stewarts Point,
Villa Grande, Windsor
Tehama
9,530
640
Cottonwood, Flournoy, Manton, Mill Creek,
Mineral, Paskenta, Paynes Creek, Red Bluff
Trinity
50
2
Unincorporated areas of Trinity
Yolo
400
7
Brooks, Guinda, Rumsey
Yuba
3,940
20
Bangor, Browns Valley, Brownsville,
Camptonville, Challenge, Dobbins, Forbestown, Marysville, Oregon
House, Rackerby, Strawberry Valley
Customers can use an online address lookup tool to find out if
their location is being monitored for the potential safety shutoff
at www.pge.com/pspsupdates.
Timeline for safety shutoffs
If PG&E calls the PSPS, the shutoffs are expected to begin
Wednesday morning.
Customer notifications and impact
The company notified potentially impacted customers this morning
(48 hours prior) and will notify them again 24 hours and four hours
prior. Customers who have provided their contact information to
PG&E were notified by phone, text and email.
It's important to remember that customers not impacted by the
PSPS may experience power outages due to PG&E equipment damaged
during this wind event; those customers will not be notified in
advance.
It is also very possible that customers may be affected by a
power shutoff even though they are not experiencing extreme weather
conditions in their specific location. This is because the electric
system relies on power lines working together to provide
electricity across cities, counties and regions.
Community Resource Centers
To support customers in the affected areas, PG&E will open
several Community Resource Centers (CRCs). Restrooms, bottled
water, electronic-device charging and air-conditioned seating for
up to 100 will be available at these facilities. Locations are
below, and more are being confirmed. The locations of CRCs will be
available at pge.com/pspsupdates.
The following services will be provided at our Community
Resource Centers:
- Snacks (non-perishable)
- Ice
- Blankets (upon request)
- Heater
- Restroom facilities
- Charging stations
How Customers Can Prepare
PG&E is asking customers to:
- Plan for medical needs like medications that require
refrigeration or devices that need power.
- Identify backup charging methods for phones and keep hard
copies of emergency numbers.
- Build or restock your emergency kit with flashlights, fresh
batteries, first aid supplies and cash.
- Keep in mind family members who are elderly, younger children
and pets.
- Learn more about wildfire risk and what to do before, during
and after an emergency to keep your family safe at PG&E’s
Safety Action Center.
About PG&E
Pacific Gas and Electric Company, a subsidiary of PG&E
Corporation (NYSE:PCG), is one of the largest combined natural gas
and electric energy companies in the United States. Based in San
Francisco, with more than 20,000 employees, the company delivers
some of the nation’s cleanest energy to 16 million people in
Northern and Central California. For more information, visit
www.pge.com and www.pge.com/news.
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