REDWOOD SHORES, Calif., Sept. 26,
2019 /PRNewswire/ -- In 2002, designer, philanthropist
Kendra Scott took the jewelry world
by storm with her fresh, fun designs and personal touch with
customers. Today, her namesake brand has grown from a one-woman
operation into a billion-dollar jewelry sensation with over 2,000
employees and 100 stores. As the retailer experiences significant
growth year-over-year, it needed a way to better manage its
inventory and customers to offer the same level of stellar
experience it was built upon. Using Oracle Retail Services, the
retailer is delivering on this promise by putting real-time
insights into the hands of its associates.
With Oracle Retail, Kendra Scott
can maintain a consistent and universal approach to tracking each
stone and metal in its line to ensure an accurate, organized, and
singular view of inventory. By monitoring the customer
transactions, preferences, and history within Oracle Retail, store
associates can guide shoppers to add pieces to an existing jewelry
collection or browse similar styles. Moreover, significant others
can now seek counsel from Kendra
Scott associates to find the perfect gift.
"Our goal is to understand and deliver on the needs of the
business. As an organization, we needed a partner who could deliver
best in class retail functionality in the cloud. We chose Oracle to
deliver a scalable and flexible solution," said Jim Dunlap, chief information officer,
Kendra Scott.
"Kendra Scott is a rising star in
the jewelry business in large part because it focuses on delivering
a unique product, with unmatched customer service. By deploying a
modern retail platform, the growing boutique chain can
operationalize this focus; placing the customer at the center of
decision-making," said Mike Webster,
senior vice president and general manager, Oracle Retail.
Kendra Scott chose Oracle
PartnerNetwork (OPN) Gold level member, Logic information Systems
to deploy Oracle Retail Merchandising Cloud Service, Oracle Retail
Insights Cloud Service, Oracle Retail Xstore Point-of-Service and
Oracle Retail Customer Engagement Cloud Service.
"Kendra Scott was experiencing
exponential growth, which required a faster time to market with new
boutiques. During the initiative, named 'Project Shine,' our goal
was to help the retailer quickly adopt the new technology and
industry best practices to support their business and meet key
business priorities as they scaled. Working in close
collaboration with the customer and Oracle, we were able to
configure a next-generation platform to fuel Kendra Scott's continued growth," said
Amber Naqvi, president, Logic
Information System.
About Oracle Retail
Oracle is the modern platform for
retail. Oracle provides retailers with a complete, open, and
integrated platform for best-of-breed business applications, cloud
services, and hardware that are engineered to work together.
Leading fashion, grocery, and specialty retailers use Oracle
solutions to accelerate from best practice to next practice, drive
operational agility, and refine the customer experience. For more
information, visit our website, www.oracle.com/retail.
About Oracle
The Oracle Cloud offers a
complete suite of integrated applications for Sales,
Service, Marketing, Human Resources, Finance, Supply Chain and
Manufacturing, plus Highly-Automated and Secure Generation 2
Infrastructure featuring the Oracle Autonomous Database. For
more information about Oracle (NYSE: ORCL), please visit us
at oracle.com.
Trademarks
Oracle and Java are registered trademarks
of Oracle and/or its affiliates. Other names may be trademarks of
their respective owners.
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SOURCE Oracle