New Relic Adds Infinite Tracing for Browser, Mobile, and Serverless Applications
April 21 2022 - 9:00AM
Business Wire
Engineers can now isolate performance
bottlenecks faster with New Relic's tail-based distributed tracing
across the entire software stack; Infinite Tracing is available
with regional support in the US, Europe, Asia, and Australia
New Relic (NYSE: NEWR), the observability company, launched a
major update to New Relic Infinite Tracing®, its fully managed
tracing solution that can analyze 100% of customer tracing data for
rapid performance bottleneck isolation. The launch includes two
major innovations that help engineering teams across the globe.
First, front-end and full-stack developers can now analyze
distributed traces generated by browser, mobile, and serverless
applications along with their back-end services for full-stack
visibility. Second, customers in US, Europe, Asia, and Australia
can use in-region trace observers — key in-region edge services
that enable Infinite Tracing — to access the capability at low
cloud egress costs while meeting region-specific compliance
requirements. New Relic customers on Pro and Enterprise plans can
get started for no additional charge, as the capabilities are
included with the all-in-one New Relic observability platform with
simple and predictable usage-based pricing.
According to O’Reilly’s Microservices Adoption report, more than
60 percent of software developers and architects are switching from
monoliths to microservices in order to deliver better customer
experiences, faster. While this approach provides teams with
greater flexibility and faster code deployments, it also introduces
significant complexity by incorporating new dependencies, diverse
frameworks, and various deployment mechanisms for their hundreds to
thousands of microservices. This increased complexity makes it much
more difficult for engineers to find and diagnose performance
bottlenecks in their systems. Head-based sampling solutions for
distributed tracing randomly select traces to be analyzed, leaving
important signals undiscovered. New Relic Infinite Tracing®
addresses this challenge by delivering a tail-based sampling
solution which allows customers to send 100% of their trace data
and decide which traces to retain after all spans have been
analyzed.
“I am proud that we continue to deliver for our customers with
more options and capabilities for Infinite Tracing,” said Alex
Kroman, SVP and Product GM, Observability at New Relic. “By
expanding the service to new regions and supporting tail-based
sampling for browser, mobile, and serverless traces — in addition
to application traces — we are helping our customers around the
world to quickly and cost-effectively isolate failures and
performance issues, enabling them to consistently deliver
world-class customer experiences.”
New enhancements and benefits of New Relic Infinite Tracing
include:
- EU & APAC Availability: Access to New Relic Infinite
Tracing® is now available to all customers in the European Union
and Asia-Pacific regions. Customers can send all their traces to a
regional service to decide what data to send to New Relic. This
ensures customers have a low egress cost for tail-based sampling
while also addressing regional compliance requirements.
- Browser, Mobile, and Serverless Support: View traces
from the entire software stack with support for browser, mobile,
and AWS Lambda. Front-end developers and cloud architects can now
specify the types of browser, mobile, or serverless traces they
care about and never miss a trace again.
- Instant All-in-One Access: All current New Relic
customers on Pro or Enterprise plans can set up New Relic Infinite
Tracing® in minutes with no additional changes to their existing
contract. New customers can get started with distributed tracing
for free by creating a new account without needing to enter a
credit card.
New Relic Infinite Tracing® is generally available across all
global regions as part of the New Relic platform — the only
all-in-one observability platform with a secure telemetry cloud,
powerful full-stack analysis tools, and predictable usage-based
pricing instead of disjointed SKU bundles for all of a customer’s
telemetry data. All full platform users on Pro and Enterprise
editions can access Infinite Tracing and these new features in
minutes. New customers can sign up and start using the experience
for free, no credit card needed. For more information, check out
our documentation, read the whitepaper, or visit
www.newrelic.com.
About New Relic As a leader in observability, New Relic
empowers engineers with a data-driven approach to planning,
building, deploying and running great software. New Relic One
delivers the only unified data platform that empowers engineers to
get all telemetry—metrics, events, logs and traces—paired with the
most powerful full stack analysis tools to help engineers get past
the ‘what’ to uncover the ‘why.’ Delivered through the industry’s
only consumption pricing that’s intuitive and predictable, New
Relic gives engineers more value for the money by helping improve
planning cycle times, decrease change failure rates, accelerate
release frequency and reduce mean time to resolution. This helps
the world’s leading brands, including AB InBev, Banco
Internacional, Chegg, Gojek, Signify Health, TopGolf, World Fuel
Services (WFS) and Zalora, improve uptime and reliability, drive
operational efficiency and deliver exceptional customer experiences
that fuel innovation and growth. Uncover the ‘why’ with New Relic
at www.newrelic.com.
Forward-looking statements This press release contains
“forward-looking” statements, as that term is defined under the
federal securities laws, including but not limited to statements
regarding New Relic Infinite Tracing, including any anticipated
benefits, results and future opportunities related thereto. The
achievement or success of the matters covered by such
forward-looking statements are based on New Relic’s current
assumptions, expectations, and beliefs and are subject to
substantial risks, uncertainties, assumptions, and changes in
circumstances that may cause New Relic’s actual results,
performance, or achievements to differ materially from those
expressed or implied in any forward-looking statement. Further
information on factors that could affect New Relic’s financial and
other results and the forward-looking statements in this press
release is included in the filings New Relic makes with the SEC
from time to time, including in New Relic’s most recent Form 10-K
and Form 10-Q, particularly under the captions “Risk Factors” and
“Management’s Discussion and Analysis of Financial Condition and
Results of Operations.” Copies of these documents may be obtained
by visiting New Relic’s Investor Relations website at
http://ir.newrelic.com or the SEC's website at www.sec.gov. New
Relic assumes no obligation and does not intend to update these
forward-looking statements, except as required by law.
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version on businesswire.com: https://www.businesswire.com/news/home/20220421005395/en/
Media Contact Francesca DeAnda New Relic, Inc. PR@newrelic.com
Investor Contact Peter Goldmacher New Relic, Inc. 503-336-9280
IR@newrelic.com
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