The collaboration aims to
boost digital sales and customer experience in
the e-mobility era
BENGALURU, India, Oct. 26,
2023 /PRNewswire/ -- Infosys (NSE: INFY) (BSE:
INFY) (NYSE: INFY), a global leader in next-generation digital
services and consulting, today announced that it has signed a
five-year collaboration with automotive marquee smart Europe
GmbH to refine its Direct-to-Customer (D2C) business model in
Europe and provide enhanced
customer experience, data-driven personalization and engagement for
the existing model smart #1, the newly announced smart #3, and
other upcoming all-electric models from the iconic brand. Through
this strategic collaboration, Infosys will help smart Europe GmbH
redefine the online EV buying experience and apply state-of-the-art
Machine Learning (ML) models to accurately forecast sales and
aftersales demand.
Infosys was chosen to assist the premium EV maker in this
transformation for its deep expertise in enabling consolidation
across automotive sales and e-commerce processes and systems. To
enable smart Europe GmbH derive exceptional value from software,
data, and cloud investments, Infosys will leverage its trusted
process, functional and technical expertise, complemented by a
design thinking-led consulting approach. Infosys will also help
smart Europe GmbH to efficiently sell electric vehicles across 15
European countries with a D2C sales approach and secure engagement
across lead generation, prospect conversion, sales and aftersales
channels, supplemented by end-to-end ownership and
accountability.
Dirk Adelmann, Chief Executive
Officer, smart Europe GmbH, said, "We are pleased
to have Infosys as our partner on this journey. Infosys' strong
leadership commitment backed by its ability to drive end-to-end
application development and maintenance with efficiency and
effectiveness, will help us boost our operational performance and
user experience."
Jasmeet Singh, EVP and Global
Head of Manufacturing, Infosys, said, "We are delighted to
deliver our cutting-edge technologies to innovative companies like
smart Europe GmbH to help ramp up their competitiveness in the
European market. Infosys has demonstrated a steadfast commitment to
powering innovation-driven customer experiences across touchpoints
through our automotive and mobility offerings. Leveraging a blend
of our expertise in the domain and strong regional presence, we
will help smart Europe GmbH fast-track the adoption of cutting-edge
digital solutions. The success of this engagement will be a real
game changer for both smart Europe GmbH and Infosys in the electric
mobility era."
About Infosys
Infosys is a global leader in next-generation digital services
and consulting. Over 300,000 of our people work to amplify human
potential and create the next opportunity for people, businesses
and communities. We enable clients in more than 56 countries to
navigate their digital transformation. With over four decades of
experience in managing the systems and workings of global
enterprises, we expertly steer clients, as they navigate their
digital transformation powered by cloud and AI. We enable them with
an AI-first core, empower the business with agile digital at scale
and drive continuous improvement with always-on learning through
the transfer of digital skills, expertise, and ideas from our
innovation ecosystem. We are deeply committed to being a
well-governed, environmentally sustainable organization where
diverse talent thrives in an inclusive workplace.
Visit www.infosys.com to see how Infosys (NSE, BSE, NYSE: INFY)
can help your enterprise navigate your next.
Safe Harbor
Certain statements in this release concerning our future growth
prospects, or our future financial or operating performance are
forward-looking statements intended to qualify for the 'safe
harbor' under the Private Securities Litigation Reform Act of 1995,
which involve a number of risks and uncertainties that could cause
actual results or outcomes to differ materially from those in such
forward-looking statements. The risks and uncertainties relating to
these statements include, but are not limited to, risks and
uncertainties regarding the execution of our business strategy, our
ability to attract and retain personnel, our transition to hybrid
work model, economic uncertainties, technological innovations such
as Generative AI, the complex and evolving regulatory landscape
including immigration regulation changes, our ESG vision, our
capital allocation policy and expectations concerning our market
position, future operations, margins, profitability, liquidity,
capital resources, and our corporate actions including
acquisitions. Important factors that may cause actual results or
outcomes to differ from those implied by the forward-looking
statements are discussed in more detail in our US Securities and
Exchange Commission filings including our Annual Report on Form
20-F for the fiscal year ended March 31,
2023. These filings are available at www.sec.gov.
Infosys may, from time to time, make additional written and oral
forward-looking statements, including statements contained in the
Company's filings with the Securities and Exchange Commission and
our reports to shareholders. The Company does not undertake to
update any forward-looking statements that may be made from time to
time by or on behalf of the Company unless it is required by
law.
For more information, please contact:
PR_Global@infosys.com
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SOURCE Infosys