California Highway Patrol Nabs Gateway's Convertible Notebooks
October 19 2005 - 9:00AM
PR Newswire (US)
Gateway Selected for Its Unmatched Customer Service and Willingness
to Meet the Organization's Unique Challenges IRVINE, Calif., Oct.
19 /PRNewswire-FirstCall/ -- Gateway, the nation's third largest PC
company, was selected by the California Highway Patrol (CHP) to
bring convertible notebook technology to one of the nation's most
renowned law enforcement agencies. The $1.7 million deal for
Gateway's convertible notebooks was secured based on the company's
responsiveness and sales service to the organization. The deal with
the CHP marks one of many that Gateway has secured since winning
approval as a select vendor of the California Strategic Sourcing
Initiative (CSSI). The initiative allows state agencies to
consolidate their purchasing power and create common computing
environments for increased buying power. Gateway was chosen to
provide technology across three major categories -- desktops,
notebooks and is the only vendor chosen to provide displays as a
stand-alone purchase to statewide and affiliated organizations.
"The California Highway Patrol realizes the importance of working
with an organization that is willing to meet its unique needs,"
said Vin Riera, vice president of government sales, Gateway. "We
are very excited that we were able to address the challenge head
on, with not only product innovation, but with the standard way we
do business." The CHP plans to place 1,088 Gateway convertible
notebooks in patrol vehicles to assist officers in accessing the
Department of Motor Vehicles (DMV) and Common Law Enforcement
Telecommunications Systems (CLETS) databases and to efficiently
communicate with dispatch centers alleviating large amounts of
radio traffic. The notebooks also allow officers to prepare and
submit all of the necessary reports required during their work
shift. The device's form factor enables the CHP to take advantage
of the vehicle's existing notebook brackets for cost-effective and
faster installation. Additionally, Gateway will provide the CHP
with an extended 4-year warranty(1) on the systems. Business
Services Gateway provides a comprehensive array of services
specifically designed to meet the needs of businesses and
institutions including a Three-Year Parts and Labor, Three-Year
On-site, Next-Business-Day Limited Warranty (1). Gateway's optional
two or four-hour on-site response program provides a heightened
level of support for businesses needing maximum up-time.(2) Gateway
offers a range of service programs including 24x7 phone support
through a dedicated team of MCSE, CNE and Linux certified
technicians. Gateway also provides end-to-end services for a range
of business needs, including hardware and software installation,
network configuration development, network and system integration,
training, security, and system maintenance. Gateway Professional
From value-priced servers to ultra-reliable desktops to
comprehensive services, Gateway has served organizations for 20
years. Gateway makes technology purchase, use and support simple
through the programs developed for education, government, business
customers as well as the ProNet Partner Program bringing
channel-friendly benefits to help solution providers strengthen and
grow their businesses. Gateway customers include many of the
world's leading organizations, such as the U.S. Defense Logistics
Agency, the University of Arizona, state of California, state of
New York and others. For more information on Gateway Professional
solutions, visit http://www.gateway.com/business. About Gateway
Since its founding in 1985, Irvine, Calif.-based Gateway (NYSE:GTW)
has been a technology pioneer, offering award-winning PCs and
related products to consumers, businesses, government agencies and
schools. After acquiring eMachines in early 2004, Gateway is now
the third largest PC company in the U.S. and among the top ten
worldwide. The company's value-based eMachines brand is sold
exclusively by leading retailers worldwide, while the premium
Gateway line is available at major retailers, over the web and
phone, and through its direct and indirect sales force. See
http://www.gateway.com/ for more information. All offers valid in
United States only and are subject to change without notice or
obligation. 1. Limited warranties and service agreements apply;
visit gateway.com or call 1-800-846-2000 for a free copy. Service
agreements are issued and performed by third parties. May not be
available in all locations. Accidental Damage Protection not
available in all states. On-site service technician will be sent if
necessary, following phone-based troubleshooting. Availability
varies. Other conditions apply. 2. Service methods subject to
change without notice or obligation. DATASOURCE: Gateway, Inc.
CONTACT: Bryan Sherlock of Gateway, Inc., +1-949-471-7756, Web
site: http://www.gateway.com/
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