Acquisition boosts Accenture's cloud experience
for optimized IT management and digital transformation
acceleration
Accenture (NYSE: ACN) has acquired Organize Cloud Labs, a
Brazil-based company operating as ServiceNow's first Elite partner
in Latin America. The acquisition strengthens Accenture’s already
vast information technology (IT) capabilities and deep industry
experience in cloud strategy, migration, implementation and
management.
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Accenture acquires Organize Cloud Labs
(Photo: Business Wire)
The acquisition will help large enterprises access more local
expertise to innovate and transform existing processes and
infrastructure, and be better equipped to respond to end-user needs
as part of their digital transformation. Organize Cloud Labs holds
one of the highest number of certifications in the ServiceNow
platform in the region and joins Accenture’s global ServiceNow
practice.
“The combination of Accenture’s global ServiceNow experience and
the local skills acquired through Organize Cloud Labs will
strengthen our ability to help local clients ensure business
resilience,” said Paulo Ossamu, who leads Accenture Technology in
Latin America. “The acquisition will enhance our position as a
leader in ServiceNow capabilities steeped in strategy, business and
industry knowledge and, most importantly, strong cloud talent.”
The ServiceNow platform helps organizations manage digital
workflows to drive business growth and resilience with dynamic and
simplified processes — enabling them to accelerate their digital
transformations and enhance their employees’ and customers’
experience with IT-related tasks across all areas of the
company.
With the acquisition, Accenture expands its regional portfolio
of user experience consultancy services and ServiceNow solutions
and services, including proof of concept, design and
implementation, and assistance planning — providing a complete and
personalized service offering.
The acquisition will also enable Accenture to expand its
training and customized workshops for local clients to increase
their knowledge and use of the ServiceNow platform.
“It has been an incredible and satisfying journey to help
improve the lives of so many people,” said Leandro Torres, founder
of Organize Cloud Labs, who will lead Accenture Technology's
ServiceNow practice in Latin America. “We’re proud that our team
has grown and expanded our knowledge of the ServiceNow platform in
the Brazilian market, helping companies of all segments and sizes
increase their competitiveness and delight their customers and
employees. Now, as part of Accenture, we’re excited to bring more
opportunities to our people and enhanced capabilities to our
clients.”
Founded in 2014, Organize Cloud Labs has worked on more than 50
projects implemented with a customer satisfaction rating of 9.6 out
of 10, according to ServiceNow’s rating system.
“Beyond operating as implementation partners, Accenture also
uses ServiceNow as its primary platform for enabling cross
enterprise functions, such as human resources and IT services, for
its 513,000 employees worldwide,” said Kátia Ortiz, CEO of
ServiceNow in Brazil. “Together, we can capture the learnings of
Accenture’s own transformation for our mutual clients in Brazil and
Latin America.”
About Accenture
Accenture is a leading global professional services company,
providing a broad range of services in strategy and consulting,
interactive, technology and operations, with digital capabilities
across all of these services. We combine unmatched experience and
specialized capabilities across more than 40 industries — powered
by the world’s largest network of Advanced Technology and
Intelligent Operations centers. With 513,000 people serving clients
in more than 120 countries, Accenture brings continuous innovation
to help clients improve their performance and create lasting value
across their enterprises. Visit us at www.accenture.com.
Forward-Looking Statements
Except for the historical information and discussions contained
herein, statements in this news release may constitute
forward-looking statements within the meaning of the Private
Securities Litigation Reform Act of 1995. Words such as “may,”
“will,” “should,” “likely,” “anticipates,” “expects,” “intends,”
“plans,” “projects,” “believes,” “estimates,” “positioned,”
“outlook” and similar expressions are used to identify these
forward-looking statements. These statements involve a number of
risks, uncertainties and other factors that could cause actual
results to differ materially from those expressed or implied. For a
discussion of risks and actions taken in response to the
coronavirus (COVID-19) pandemic, see “Our results of operations
have been significantly adversely affected and could in the future
be materially adversely impacted by the COVID-19 pandemic” under
Item 1A, “Risk Factors” in Accenture plc’s Quarterly Report on Form
10-Q for the quarterly period ended May 31, 2020. Many of the
following risks, uncertainties and other factors identified below
are, and will be, amplified by the COVID-19 pandemic. These risks
include, without limitation, risks that: the transaction might not
achieve the anticipated benefits for Accenture; Accenture’s results
of operations have been significantly adversely affected and could
in the future be materially adversely impacted by the COVID-19
pandemic; Accenture’s results of operations could be adversely
affected by volatile, negative or uncertain economic and political
conditions and the effects of these conditions on the company’s
clients’ businesses and levels of business activity; Accenture’s
business depends on generating and maintaining ongoing, profitable
client demand for the company’s services and solutions including
through the adaptation and expansion of its services and solutions
in response to ongoing changes in technology and offerings, and a
significant reduction in such demand or an inability to respond to
the evolving technological environment could materially affect the
company’s results of operations; if Accenture is unable to keep its
supply of skills and resources in balance with client demand around
the world and attract and retain professionals with strong
leadership skills, the company’s business, the utilization rate of
the company’s professionals and the company’s results of operations
may be materially adversely affected; Accenture could face legal,
reputational and financial risks if the company fails to protect
client and/or company data from security breaches or cyberattacks;
the markets in which Accenture operates are highly competitive, and
Accenture might not be able to compete effectively; changes in
Accenture’s level of taxes, as well as audits, investigations and
tax proceedings, or changes in tax laws or in their interpretation
or enforcement, could have a material adverse effect on the
company’s effective tax rate, results of operations, cash flows and
financial condition; Accenture’s profitability could materially
suffer if the company is unable to obtain favorable pricing for its
services and solutions, if the company is unable to remain
competitive, if its cost-management strategies are unsuccessful or
if it experiences delivery inefficiencies; Accenture’s results of
operations could be materially adversely affected by fluctuations
in foreign currency exchange rates; as a result of Accenture’s
geographically diverse operations and its growth strategy to
continue to expand in its key markets around the world, the company
is more susceptible to certain risks; Accenture’s business could be
materially adversely affected if the company incurs legal
liability; Accenture’s work with government clients exposes the
company to additional risks inherent in the government contracting
environment; if Accenture is unable to manage the organizational
challenges associated with its size, the company might be unable to
achieve its business objectives; Accenture’s ability to attract and
retain business and employees may depend on its reputation in the
marketplace; if Accenture does not successfully manage and develop
its relationships with key alliance partners or fails to anticipate
and establish new alliances in new technologies, the company’s
results of operations could be adversely affected; Accenture might
not be successful at acquiring, investing in or integrating
businesses, entering into joint ventures or divesting businesses;
if Accenture is unable to protect or enforce its intellectual
property rights or if Accenture’s services or solutions infringe
upon the intellectual property rights of others or the company
loses its ability to utilize the intellectual property of others,
its business could be adversely affected; Accenture’s results of
operations and share price could be adversely affected if it is
unable to maintain effective internal controls; changes to
accounting standards or in the estimates and assumptions Accenture
makes in connection with the preparation of its consolidated
financial statements could adversely affect its financial results;
many of Accenture’s contracts include fees subject to the
attainment of targets or specific service levels, which could
increase the variability of the company’s revenues and impact its
margins; Accenture might be unable to access additional capital on
favorable terms or at all and if the company raises equity capital,
it may dilute its shareholders’ ownership interest in the company;
Accenture may be subject to criticism and negative publicity
related to its incorporation in Ireland; as well as the risks,
uncertainties and other factors discussed under the “Risk Factors”
heading in Accenture plc’s most recent Annual Report on Form 10-K,
Quarterly Report on Form 10-Q and other documents filed with or
furnished to the Securities and Exchange Commission. Statements in
this news release speak only as of the date they were made, and
Accenture undertakes no duty to update any forward-looking
statements made in this news release or to conform such statements
to actual results or changes in Accenture’s expectations.
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version on businesswire.com: https://www.businesswire.com/news/home/20200810005403/en/
Fernando de Moraes Accenture Brazil +55 11 51880974
fernando.de.m.silva@accenture.com
Beatriz Pacheco burson cohn & wolfe for Accenture Brazil +55
11 99959 8324 beatriz.pacheco@bcw-global.com
Mylissa Tsai Accenture US +1 917 452 9729
mylissa.tsai@accenture.com
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