Waitr Expands Service Team in Louisiana
June 30 2020 - 8:30AM
Business Wire
Waitr Holdings Inc. (Nasdaq: WTRH) (“Waitr” or the “Company”), a
leader in on-demand food ordering and delivery, today announced
that it has hired approximately 225 customer service and dispatch
team members in Louisiana since January of this year. The Company
also announced that is has discontinued previous plans to have
these positions, as well as others, based in Mexico.
“We believe it’s important to support our communities during
these times and are pleased to have been able to bring so many jobs
back to the U.S,” said Carl Grimstad, CEO and chairman of the Board
of Waitr. “We are very proud of our team members in Louisiana, who
have been providing the highest levels of service for our
customers, drivers and restaurant partners.”
Since Mr. Grimstad has taken over at Waitr in January 2020,
Waitr has quickly implemented many strategic initiatives around
service and profitability. Earlier in the year, the Company
transitioned drivers to independent contractors. Waitr also began
delivering same-day groceries; offering No-Contact delivery for all
restaurant and grocery orders; working with restaurant partners to
waive customer delivery fees; deploying free restaurant marketing
programs; taking donations to feed the hungry; and providing
gloves, masks and sanitation spray to drivers. The Company has also
committed to paying any employee who is required to quarantine or
contracts COVID-19. These initiatives along with others have led to
improved revenue, profitability and cash flow and resulted in the
Company’s first ever profitable month in February of this year.
About Waitr Holdings Inc.
Founded in 2013 and based in Lafayette, Louisiana, Waitr is a
leader in on-demand food ordering and delivery. Waitr, and its
sister brand Bite Squad, connects local restaurants and grocery
stores to hungry diners in underserved U.S. markets. Together they
are a convenient way to discover, order and receive great food from
local restaurants, grocery stores and national chains. As of March
31, 2020, Waitr and Bite Squad operated in small and medium sized
markets in the United States in over 600 cities.
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