Verint Secures $7 Million Contract with a Fortune 100 Insurance Company for AI Business Outcome Expansion and Multi-Year Renewal
May 13 2024 - 3:52PM
Business Wire
Long-Standing Customer Renews for Three-Year Term and Expands
with Work Allocation Bot
Verint® (NASDAQ: VRNT), The CX Automation Company™, announced
today a $7 million dollar three-year contract with a long-standing
leading insurance customer to deploy the Verint Open Platform in a
hybrid cloud mode to drive AI business outcomes.
The insurer embraced Verint’s vision of enabling brands to
increase CX automation with an open platform that drives AI
business outcomes, now. Included in the deal is the Verint Work
Allocation Bot, part of a team of specialized AI-powered bots
available from Verint. The Work Allocation Bot leverages AI models
and behavioral data to ensure the right work is assigned to the
right employee at the right time – increasing workforce
efficiency.
“This contract renewal coupled with AI-powered bot expansion is
testament to our differentiated open platform vision and ability to
help brands increase CX automation at their own pace,” says
Verint’s Dave Singer, global vice president, go-to-market strategy.
“Large enterprises appreciate the flexibility of a hybrid cloud
architecture that enables them to achieve AI business outcomes now
without changing their current ecosystem.”
The contract, which was signed in April, was on Verint’s fiscal
first quarter roadmap and includes Bundled SaaS and Unbundled SaaS
deployments over a three-year term.
Visit Verint Open Platform to learn more.
About Verint Verint® (NASDAQ: VRNT) is a leader in
customer experience (CX) automation. The world’s most iconic brands
- including more than 80 of the Fortune 100 companies - use the
Verint Open Platform and our team of AI-powered bots to deliver
tangible AI business outcomes across the enterprise.
Verint, The CX Automation Company™, is proud to be Certified™ by
Great Place To Work®. Learn more at Verint.com.
This press release contains “forward-looking statements,”
including statements regarding expectations, predictions, views,
opportunities, plans, strategies, beliefs, and statements of
similar effect relating to Verint Systems Inc. These
forward-looking statements are not guarantees of future performance
and they are based on management's expectations that involve a
number of risks, uncertainties and assumptions, any of which could
cause actual results to differ materially from those expressed in
or implied by the forward-looking statements. For a detailed
discussion of these risk factors, see our Annual Report on Form
10-K for the fiscal year ended January 31, 2024, and other filings
we make with the SEC. The forward-looking statements contained in
this press release are made as of the date of this press release
and, except as required by law, Verint assumes no obligation to
update or revise them or to provide reasons why actual results may
differ.
VERINT, VERINT DA VINCI, VERINT OPEN CCAAS, THE CX AUTOMATION
COMPANY, THE CUSTOMER ENGAGEMENT COMPANY, AND THE ENGAGEMENT
CAPACITY GAP are trademarks of Verint Systems Inc. or its
subsidiaries. Verint and other parties may also have trademark
rights in other terms used herein.
View source
version on businesswire.com: https://www.businesswire.com/news/home/20240513438487/en/
Media Relations Sue Huss sue.huss@verint.com
Investor Relations Matthew Frankel
matthew.frankel@verint.com
Verint Systems (NASDAQ:VRNT)
Historical Stock Chart
From May 2024 to Jun 2024
Verint Systems (NASDAQ:VRNT)
Historical Stock Chart
From Jun 2023 to Jun 2024