T-Mobile adds preemption along with priority
network access, so first responders with WPS (Wireless
Priority Service) get unmatched network access in an
emergency
We count on first responders … and they can count on us, with
America’s largest, fastest and most reliable 5G network. Today,
T-Mobile (NASDAQ: TMUS), America’s 5G leader, announced important
new upgrades to the company’s groundbreaking Connecting Heroes
program, a 10-year commitment to provide free service and 5G access
to first responder agencies — all public and non-profit state and
local fire, 911, police and EMS departments — saving them up to $7
billion.
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the full release here:
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First, T-Mobile is adding preemption so that alongside the
highest capacity 5G network in the nation and priority network
access, First Responder agencies are assured unmatched network
access to help their critical communications. That means Wireless
Priority Service (WPS)-enrolled first responder agencies with
Connecting Heroes plans have both priority access AND preemption
for both voice calls and data. So not only do first responders get
to the front of the line at T-Mobile, but if the network ever
becomes crowded in an emergency, non-emergency traffic drops to
make way for first responders’ critical communications.
Second, T-Mobile announced it will offer its first set of rugged
devices — including the new MG90 5G rugged router from Sierra
Wireless available now, and two new Cat phones: Cat S62 and a
rugged Cat flip phone — available first at T-Mobile this summer. In
addition, T-Mobile announced it is adding more Connecting Heroes
plan options to the existing Free and $15 plans that were launched
last year. Starting June 23, first responder agencies will have
three new paid Connecting Heroes 5G plan options that include
unlimited talk, text and data as well as ample hotspot and a
Samsung 5G phone at no additional cost.
“We launched Connecting Heroes last year so that first
responders would no longer have to choose between funding
life-saving equipment or wireless communication. At T-Mobile, first
responder calls get through first and that could make the
difference in an emergency when making life-saving decisions,” said
Mike Katz, EVP of T-Mobile for Business. “First responders risk it
all for us, and we feel it’s our duty to support them with our
incredible service at the lowest cost — even free.”
Highest Capacity 5G Network Together with Priority Access and
Preemption
T-Mobile’s Nationwide 5G is a game-changer for first responders
who need fast speeds, high capacity and low latency. Other networks
claim to deliver 5G but mostly rely on 4G LTE or Wi-Fi. As
America’s 5G leader, T-Mobile is building the highest capacity 5G
network in the country over the next five years with new dedicated
spectrum. And it covers 92 percent of Interstate Highway miles
across America vs just 68 percent for AT&T and 51 percent for
Verizon.
All that capacity means T-Mobile has you covered — literally —
and a 600MHz signal — the foundation of T-Mobile’s 5G network —
means better coverage … and that’s especially important to rural
emergency organizations. “It’s just a great network, and the
customer service is incredible,” said Andrew Surritt, Chief,
Executive Director at Rescue 101 Search and Rescue in South Salem,
Ohio. “We’re aiming to move more devices to our T-Mobile account
soon, because the service has been so great.”
All of this is in addition to T-Mobile’s multi-year network
hardening plan, making sure the network is ready for all types of
emergencies and natural disasters. T-Mobile is investing in
constant testing and improvements to our network’s backup and
response systems including thousands of generators; advanced relief
and recovery tools; and coordination and mobilization plans for
supporting customers and their communities in times of natural
disasters. In addition, the T-Mobile Network Operations Centers
(NOCs) run 24/7 during natural disasters, allowing our experienced
technicians and engineers to monitor our network traffic demands
and weather impacts in real time.
Rugged Devices
And for those who rely on critical communications in a wide
variety of locations and conditions, T-Mobile now offers its first
rugged Sierra Wireless 5G router, the MG90 5G, perfect for in
vehicle/trunk mounting on first responder vehicles. Delivering 5G
connectivity for mission-critical needs, the AirLink® MG90 5G is a
high-performance vehicle router, purpose built to provide secure,
always-on connectivity for mission critical applications in public
safety, transit and field services. With extensible multi-network
connectivity, the MG90 offers Dual Radios, dual concurrent
gigabit-capable Wi-Fi and gigabit-capable ethernet, with extensions
to Land Mobile Radio (LMR) and satellite systems.
Also available first and exclusively at T-Mobile at launch, are
two new rugged phones: Cat S62 coming this summer and a rugged Cat
flip phone to soon follow. These devices exceed US military
standards for high and low temperature, thermal shocks, salt mist
conditions, vibration and tumble tests. The Cat S62 features a
superbright 5.7” display that is protected by scratch and
shatter-resistant Corning® Gorilla® Glass 6. It is optimized for
outdoor use with wet-finger or glove-on working technology. Plus,
it comes equipped with a large and powerful battery that lasts up
to two days in the field without needing to recharge. And stay
tuned for more rugged phones coming to T-Mobile’s lineup later this
year.
T-Mobile is America’s 5G leader with the largest, fastest and
most reliable 5G network. T-Mobile’s Extended Range 5G covers 295
million people across 1.6 million square miles – 4x the geographic
coverage of Verizon and 2x AT&T. And with Sprint now part of
T-Mobile, the Un-carrier is widening its lead, lighting up Ultra
Capacity 5G across the country and bringing fast 5G speeds to more
places than anyone else. Ultra Capacity 5G delivers average speeds
of 325 Mbps with peaks of 1 Gbps, and now covers 140 million people
with plans to reach 200 million by the end of the year.
Since launching Connecting Heroes over a year ago as part of
#5GforGood, first responder agencies and departments around the
country have enjoyed the benefits of free unlimited 5G service.
T-Mobile also offers great plans for individual first responders
and their families — Magenta First Responder. With 50% off family
lines compared to Magenta, Magenta First Responder delivers the
best discount in wireless for individual first responders and their
families.
For more information on the evolution of Connecting Heroes,
visit www.T-Mobile.com/connectingheroes Follow T-Mobile’s Official
Twitter Newsroom @TMobileNews to stay up to date with the latest
company news.
For state & local fire, police, and EMS agencies’ first
responder lines; eligibility verified. Coverage not available in
some areas and may be impacted by emergencies; check your response
area. Plus taxes & fees for paid plans. WPS eligibility must be
confirmed by USDHS. Completion of calls not guaranteed. Select 5G
devices included via bill credit with new lines and 2-year
agreement on select Connecting Heroes plans. Tax on pre-credit
price due at sale. Limited time offer; subject to change.
Some 5G uses may require certain plan or feature; see
T-Mobile.com. Most Reliable: According to an audit report
conducted by independent third-party umlaut containing crowdsourced
data for user experience collected from September 2020 until
February 2021. Full details at: www.umlaut.com/en/benchmarking/USA.
Fastest: According to Opensignal Awards – USA: 5G User
Experience Report April 2021, based on independent analysis of
average speeds from mobile measurements recorded during the period
December 15, 2020 – March 14, 2021 © 2021 Opensignal Limited.
Highway Miles: Based on analysis by T-Mobile of Ookla®
CoverageRight™ from Q1 2021 and Speedtest Intelligence® 5G
background scans in Q1 2021. Ookla trademarks used under license
and reprinted with permission.
About T-Mobile
T-Mobile U.S. Inc. (NASDAQ: TMUS) is America’s supercharged
Un-carrier, delivering an advanced 4G LTE and transformative
nationwide 5G network that will offer reliable connectivity for
all. T-Mobile’s customers benefit from its unmatched combination of
value and quality, unwavering obsession with offering them the best
possible service experience and undisputable drive for disruption
that creates competition and innovation in wireless and beyond.
Based in Bellevue, Wash., T-Mobile provides services through its
subsidiaries and operates its flagship brands, T-Mobile, Metro by
T-Mobile and Sprint. For more information please visit:
https://www.t-mobile.com.
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Media Contacts T-Mobile US, Inc. Media Relations
MediaRelations@t-mobile.com
Investor Relations Contact T-Mobile US, Inc.
investor.relations@t-mobile.com https://investor.t-mobile.com
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