Splunk Helps Nubank Deliver Digital Banking to Millions
June 14 2022 - 8:03AM
Business Wire
One of the Largest Digital Banking Platforms
in the World Trusts the Splunk Cloud Platform to Enable and
Optimize Business
.conf22-- Splunk Inc. (NASDAQ: SPLK), the data platform
leader for security and observability, today announced Nubank is
using the Splunk® Cloud Platform to help support nearly 60 million
digital banking customers in Latin America. As one of the largest
digital financial services platforms in the world, operating in
Brazil, Mexico and Colombia, Nubank is working in partnership with
Splunk to securely enable and optimize its business so it can
deliver an exceptional customer experience and empower millions to
take control of their financial lives.
“From the beginning, Nubank has been committed to growing and
generating positive local impact using technology, data and
thoughtful service to eliminate the anxieties that customers face
daily as they deal with Latin American banks,” said Matt Swann,
CTO, Nubank. “With data coming in from hundreds, if not thousands,
of locations, Splunk provides us with foundational visibility into
our systems, helping us to diagnose, solve, monitor and manage in a
more efficient way. Data is one of our most valuable assets and we
rely heavily on Splunk to manage and remove the complexities with
microservices so we can focus on delivering the best customer
experience.”
Splunk is Nubank’s “one-stop shop” for IT monitoring and
business needs. As a digital-only bank, Nubank requires a unique
approach to help ensure it can operate without physical locations
to save its customers time and reduce bank fees. The Nubank
engineering team uses the Splunk Cloud Platform to seamlessly
interact across departments with security professionals and
compliance teams under one common language. From service logging to
security and compliance, Splunk provides Nubank with the
information needed to derive insights regarding how systems are
operating and how services are delivered to customers.
“It’s estimated that Nubank customers have avoided paying $4.6
billion in bank fees and saved 113 million hours in wait time and
Splunk Cloud Platform has been essential in providing us the
flexibility and agility to react to customer needs quickly,”
continued Swann.
Nubank also leverages Splunk’s workload pricing to meet growth
projections and budgetary goals by right-sizing their rate of
ingest. Workload pricing has offered flexibility and adaptability
as the company continues its rapid expansion and support its
customer base.
“As a digital native, cloud-based and mobile-first business,
Nubank’s commitment to reinventing the future of financial services
is a significant mission that requires a technology partner that
not only can make sense of complexity but also has the ability to
scale and evolve with their pace of innovation and customer
growth,” said Katie Bianchi, Senior Vice President and Chief
Customer Officer, Splunk. “Nubank’s use cases are constantly
evolving and we’re proud to provide them the flexibility they need
to respond to customer needs more efficiently and in a cost
effective manner. Having worked together since 2015, Splunk
continues to support Nubank’s mission to simplify the financial
lives of their customers with transparency and security.”
Both Matt Swann and Cat Swetel, Nubank’s Director of
Engineering, will participate in the opening keynote for .conf22,
Splunk’s 13th annual user conference. For more information on
Nubank and its innovative technology approach, please visit:
https://nubank.com.br/en/careers/. To learn more about the Splunk
Cloud Platform, please visit
https://www.splunk.com/en_us/products/splunk-cloud-platform.html.
About Splunk Inc.
Splunk Inc. (NASDAQ: SPLK) helps organizations around the world
turn data into doing. Splunk technology is designed to investigate,
monitor, analyze and act on data at any scale.
Splunk, Splunk>, Data-to-Everything and Turn Data Into Doing
are trademarks and registered trademarks of Splunk Inc. in the
United States and other countries. All other brand names, product
names, or trademarks belong to their respective owners. © 2022
Splunk Inc. All rights reserved.
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Media Contact Gabrielle Jasinski Splunk Inc.
press@splunk.com
Investor Contact Ken Tinsley Splunk Inc.
ir@splunk.com
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