LogMeIn Unveils New GoToMeeting as Next Step in UCC Strategy
October 01 2019 - 9:00AM
LogMeIn, Inc. (Nasdaq:LOGM) today announced the next major
launch for its GoTo portfolio of Unified Communications and
Collaboration (UCC) products with a completely new experience for
GoToMeeting. The new GoToMeeting focuses on delivering a simple,
intuitive end-user experience, while giving IT even more control
over deployment, management, and security. The product includes a
video-first meeting experience, industry-leading audio quality, a
new meeting hub, powerful meeting diagnostics, and additional
AI-powered transcription capabilities. These updates help to
streamline collaboration with a faster, more modern look and feel
that’s consistent across web browsers as well as desktop and mobile
applications.
LogMeIn took a customer-first approach with the new GoToMeeting,
listening to feedback from thousands of collaboration users to
develop the product. LogMeIn’s GoTo portfolio delivers an intuitive
experience for end-users while supporting the needs of IT leaders.
According to recent research from Ovum, seven out of ten IT leaders
are looking to invest in new collaboration technologies in 2020.
The new GoToMeeting was built with IT leaders in mind to support a
modern workforce working how, where, and when they want.
“The very nature of work is changing, and we wanted to create a
new GoToMeeting that is simple, fast and intuitive for users, while
also giving IT a collaboration platform that sets them up for the
future. Today we are releasing the video conferencing experience of
tomorrow to revolutionize the way people collaborate with the most
modern solution available,” said Mark Strassman Senior Vice
President and General Manager of Unified Communications and
Collaboration at LogMeIn. “Through thousands of conversations and
feedback from our customers, we reimagined the new GoToMeeting to
deliver a delightful end-user experience, while also providing the
security and reliability IT expects from a trusted communications
and collaboration provider. We are excited to launch this new
experience today to further drive GoTo’s leadership in the video
meetings space.”
In this new release, GoToMeeting has launched a series of
updates to improve the ease of the collaboration platform for IT
and users before, during and after the meeting:
- Pre-Meeting Experience:
- The Hub: Streamline your workday with a single
workspace for your meetings, complete with meeting information,
diagnostics, the ability to chat, start and schedule meetings.
- Scheduling: It’s easier than ever to choose
between one-time or any-time meetings. Hosts can now create
multiple personal meeting rooms with custom branding for teams to
jump in and collaborate instantly at any time. GoToMeeting has also
updated its popular calendar plugins and integrations with Office
365 and Outlook, GSuite Calendar, Salesforce, and more and
continues to support integrations with tools like Slack and
Zoho.
- Faster Join Time: Starting a session with the
new GoToMeeting is 65 percent faster than before. Attendees also
have the ability to choose between a download-free web meeting or
joining via the new GoToMeeting desktop or mobile apps. All users
will see a preview as to what they’ll look like before joining the
meeting to turn video on from the start.
- In-Meeting Experience
- A New User Experience: A completely reimagined
video-first design makes video meetings easier than ever. Important
controls, such as leaving the meeting and the ability to see
exactly what you are sharing, are now front and center. Meeting
hosts have the ability to choose multiple camera views, along with
new controls, including screenshot and zoom in or out to focus on a
particular area of the screen being shared.
- Unparalleled Audio: Connectivity and
processing enhancements to provide a crystal clear, life-like and
reliable audio experience in the office, at home, or on the go even
in extreme low-bandwidth situations.
- Real-Time Note Taking: Coming soon - Within
the GoToMeeting session, organizers will be able to take real-time
notes. Upon recording a session, organizers can launch the Note
taking feature where notes will be time-stamped and available for
review and editing. Using proprietary GoToMeeting technology, the
system will auto-generate, AI-based action items recommendations
alongside the notes an organizer creates. Notes will be saved and
can be shared after the meeting or pushed via integration to the
customer’s preferred systems.
- The Same Experience Across Devices: The
GoToRoom, GoToMeeting mobile and GoToMeeting web browser
experiences have also been updated to reflect the new look and feel
for a consistent workflow and feature set regardless of how a user
joins a meeting.
- Post Meeting Experience
- AI-Powered Transcription: Unlimited cloud
recording means you never miss a moment. Meeting transcripts make
content digestible in minutes – allowing hosts and attendees to
spend less time note taking and more time participating in the
meeting.
- Video to Slides: Automatically capture
presentation slides during meetings and share in a downloadable
PDF.
- Easy to Share Content: View, download and
share transcripts, video, and notes with meeting attendees.
- IT Power and Control:
- Meeting Diagnostics Report: IT
administrators can view meeting diagnostics to monitor audio and
video quality, and identify and troubleshoot root causes for
meeting quality issues.
- GoToRoom: We’ve partnered with Poly and Dolby
to deliver turnkey video room solutions that install in
minutes. Meetings start with just one-click, from both the
in-room screen as well as from the mobile app with the same new
GoToMeeting experience.
- InRoom Link: Join GoToMeeting sessions with
your existing SIP and H.323 video room systems (such as Cisco and
Poly).
- Security and Reliability: GoToMeeting
continues to be the trusted collaboration platform, with
standards-based cryptography, SOC 2 and SOC 3 compliance,
high-availability cloud-hosted service infrastructure, and
administration and user-based roles and controls to maximize
confidentiality, integrity and availability.
“With this new release of its UCC offering, LogMeIn has focused
on items that matter to end-users – ease of use, faster join times,
consistency across devices and platforms, and more,” said Ira M.
Weinstein, founder and managing partner at Recon Research.
“This is not a coat of paint on a legacy product. This is a
new solution architected from the ground up to add value before,
during, and after the meeting experience. In short - this is a big
deal.”
The launch of the new GoToMeeting is just one of many
announcements from the GoTo suite of UCC products. In recent
months, the company has also announced that products from the GoTo
portfolio have been named a Leader in the 2019 Gartner Magic
Quadrant for Meeting Solutions as well as a Challenger in the 2019
Gartner Magic Quadrant for Unified Communications as a Service,
Worldwide.
GoTo has also expanded GoToConnect and GoToRoom general
availability internationally bringing the full GoTo suite to the
UK, Ireland and Germany. Additionally, GoTo has made recent
significant updates to its GoToRoom and mobile experiences with
features like Room Launcher to start meetings in GoToRoom enabled
rooms from the GoToMeeting mobile app along with Commuter Mode for
a simplified experience on-the-go. Later this year, GoTo plans to
continue international expansion in Australia.
For more information on GoToMeeting, please visit:
www.gotomeeting.com
For more information on the full GoTo portfolio, please visit:
www.goto.com
About LogMeIn's Unified Communications and
Collaboration Portfolio A recognized market leader
in Unified Communications and Collaboration, LogMeIn has
the industry’s most comprehensive portfolio of UCC solutions that
create simpler, more intelligent ways for people to meet, connect,
market, sell and train, to deepen relationships and drive better
outcomes. These include award-winning products under the GoTo
portfolio brand, such as GoToMeeting, GoToWebinar, Grasshopper and
Jive, as well as the recently announced GoToConnect and GoToRoom
solutions. LogMeIn’s combined UCC products support over 28 million
users per month, with over 1.5 billion conferencing minutes a month
contributing to over 8 million meetings per month, and nearly 20
billion voice minutes per year.
About LogMeIn, Inc. LogMeIn, Inc.
(NASDAQ:LOGM) simplifies how people connect with each other and the
world around them to drive meaningful interactions, deepen
relationships, and create better outcomes for individuals and
businesses. One of the world’s top 10 public SaaS companies, and a
market leader in unified communications and collaboration, identity
and access management, and customer engagement and support
solutions, LogMeIn has millions of customers spanning virtually
every country across the globe. LogMeIn is headquartered in Boston,
Massachusetts with additional locations in North America, South
America, Europe, Asia and Australia.
Media Contact: Jen Mathews Jennifer.mathews@logmein.com
617-279-2443
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