Erie Insurance is #1 in Independent Agent Satisfaction
among personal lines insurers for the second year in a row
ERIE,
Pa., Feb. 9, 2023 /PRNewswire/ -- Erie
Insurance (NASDAQ: ERIE) is
ranked highest among personal lines insurers in the J.D. Power 2022
U.S. Independent Agent Satisfaction Study. This is the second year
in a row that independent P&C insurance agents have rated
ERIE highest in satisfaction.
Erie Insurance was ranked #1 in all six study factors: claims
process, quoting, product offerings, servicing policies, support
and communication, and commission. ERIE led all personal lines (auto and
home) carriers in the study, earning a score of 838 on J.D. Power's
1,000-point scale, during a year that also saw overall agent
satisfaction in the study reach an all-time high. ERIE's total score was more than 80 points
higher than the personal lines segment average for 2022.
![Erie Insurance earns top ranking in J.D. Power 2022 U.S. Independent Agent Satisfaction Study Erie Insurance earns top ranking in J.D. Power 2022 U.S. Independent Agent Satisfaction Study](https://mma.prnewswire.com/media/1999537/ERIE_JDP_Trophy_Artwork__Resized.jpg)
"This recognition has special meaning for ERIE because of our agent-centric model," said
Doug Smith, executive vice president
of sales and products for Erie Insurance. "Our relationship with
our agents is our most important asset, and we provide a robust
support system to help them grow their businesses and deliver on
our shared promise of service."
The satisfaction study was developed in alliance with the
Independent Insurance Agents & Brokers of America (IIABA),
evaluating the evolving role of independent agents in P&C
insurance distribution, general business outlook, management
strategy and overall satisfaction with personal lines and
commercial lines insurers in the United
States. Results were based on 4,670 evaluations of personal
and commercial lines insurers with which agents had placed policies
during the prior 12 months. The study was fielded from May through
July 2022.
Erie Insurance has long been recognized as an industry leader
within the independent agent distribution model, one that has
helped drive the insurer's success for nearly 100 years. Today,
more than 13,000 licensed agents at more than 2,200
agencies represent ERIE.
ERIE's J.D. Power award comes
as the carrier continues to appoint new agencies across its
territory.
"We have a long tradition of trust and collaboration between our
company and the agents who represent us," said Mel Hirst, ERIE's vice president of sales promotion and
agency relations. "We value the relationships, celebrate agents'
successes and seek agent input on everything from products and
marketing to technology and business processes."
ERIE is actively recruiting
independent agents in Illinois, Indiana, Kentucky, Maryland, New
York, North Carolina,
Ohio, Pennsylvania, Tennessee, Virginia, West
Virginia, Wisconsin and
Washington, D.C.
"Becoming an ERIE agent is a
great opportunity to develop your own business, while representing
a Fortune 500 company with 98 years of experience," Hirst added.
"We offer competitive commissions and bonus opportunities to grow
your agency, which can accumulate tremendous value over time.
For J.D. Power 2022 award information, visit jdpower.com/awards.
To learn more about becoming an ERIE agent, visit becomeanerieagent.com.
About Erie Insurance
According to A.M. Best Company, Erie Insurance Group, based in
Erie, Pennsylvania, is the 11th
largest homeowners insurer, 13th largest automobile insurer and
13th largest commercial lines insurer in the United States based on direct premiums
written. Founded in 1925, Erie Insurance is a Fortune 500 company
and the 19th largest property/casualty insurer in the United States based on total lines net
premium written. Rated A+ (Superior) by A.M. Best, ERIE has more than 6 million policies in force
and operates in 12 states and the District of Columbia. News releases and more
information are available on ERIE's website at www.erieinsurance.com.
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SOURCE Erie Indemnity Company