TEANECK, N.J., Dec. 11, 2020 /PRNewswire/
-- Cognizant (Nasdaq: CTSH) announced today the
successful implementation of its digital thread technology-based
information framework for Lexmark, a leader in global imaging
solutions, technologies, and managed print services. This
enhancement to Lexmark's digital capabilities portfolio has earned
Lexmark the prestigious 2020 Forrester/InfoWorld Enterprise
Architecture Award, recognizing the Lexmark Enterprise Architecture
team for its strategic leadership, concrete business impact, and
vision for enabling digital transformation.
Dubbed the 'Product Digital Thread' project and powered by
Cognizant's BigDecisions® data modernization platform,
the digital thread technology framework has provided Lexmark with
predictive analytics and enhanced visibility into the quality
control of its products. This additional insight enables Lexmark to
make better and faster decisions about its broad product portfolio.
Lexmark anticipates improving product quality; supporting service
issue triage, mitigation, and root cause analysis; optimizing fleet
refresh; and preventing revenue loss to grey/black market and bid
abuse.
"We are proud that our successful business relationship with
Lexmark has been recognized by Forrester and InfoWorld," said
Rajeev Saraf, Head of Retail,
Consumer Goods, Travel & Hospitality at Cognizant. "Lexmark
understands the benefits that digital can bring to legacy
platforms, which Cognizant is focused on delivering. Through our
collaborative efforts to analyze valuable product data, we are
helping Lexmark deliver the speed, efficiency, and quality their
customers expect."
"We recognized the value in being able to "close the loop" on
data and analytics across the lifecycle of our hardware and
supplies, correlating data from product design through
manufacturing, distribution, and operations – all the way to
decommissioning," said Tom Eade,
Senior Vice President and Chief Information and Technology Officer
at Lexmark. "Our partnership with Cognizant has been crucial to
reinventing how we service our customers. Cognizant's expertise and
speed of delivery helped transform our operational and technology
infrastructure so that we can continue to produce modernized,
exceptional products in less time and at a lower cost to our
customers."
Cognizant has worked with Lexmark to help the company digitally
transform its enterprise architecture organization from technology
strategists to an outcome-driven organization for improved products
and services. This collaboration is validated by Lexmark's
excellence award from Forrester and InfoWorld, and by the company's
ongoing success working with Cognizant to leverage modern, advanced
digital solutions.
About Lexmark
Lexmark creates innovative IoT- and cloud-enabled imaging
technologies that help customers worldwide achieve their vision of
print simplicity, security, savings and sustainability.
For further information about Lexmark, contact:
Sherlyn Manson at
sherlyn.manson@lexmark.com.
About Cognizant
Cognizant (Nasdaq-100: CTSH) is one of
the world's leading professional services companies, transforming
clients' business, operating, and technology models for the digital
era. Our unique industry-based, consultative approach helps clients
envision, build and run more innovative and efficient businesses.
Headquartered in the U.S., Cognizant is ranked 194 on the Fortune
500 and is consistently listed among the most admired companies in
the world. Learn how Cognizant helps clients lead with digital at
www.cognizant.com or follow us @Cognizant.
For further information about Cognizant, contact:
U.S.:
Josh
Blumenthal
joshua.blumenthal@cognizant.com
|
Europe:
Grazia
Valentino-Boschi
grazia@cognizant.com
|
Asia-Pac:
Harsh
Kabra
harsh.kabra@cognizant.com
|
SOURCE Cognizant