LOD, Israel, HILVERSUM,
Netherlands and DALLAS,
Nov. 4, 2019 /PRNewswire/ --
Highlights
- NEC and AudioCodes offer an integrated voice and data layer
monitoring solution based on AudioCodes' One Voice Operations
Center (OVOC) and NEC's MasterScope
- The joint solution helps enterprises, contact centers and
service providers simplify voice network operations, improve user
experience and reduce downtime
- Synchronized voice and data network layer statistics enable
accurate troubleshooting and root cause analysis of network quality
issues via a single pane of glass
- Customers can access all current and historical call data and
underlying data layer information with just a few clicks
- The solution delivers intelligent insights into network trends
and performance to assist in planning and design
- AudioCodes One Voice Operation Center (OVOC) can now monitor a
variety of NEC network devices
- The joint solution will be sold by both companies
Details
AudioCodes (AUDC), a leading vendor of
advanced voice networking and media processing solutions for the
digital workplace, today announced that it is collaborating with
NEC Corporation to offer a comprehensive voice and data layer
network monitoring and analytics solution. The joint solution is
facilitated through integration of the AudioCodes One Voice
Operations Center (OVOC) and NEC's MasterScope and is designed to
help enterprises, contact centers and service providers simplify
voice network operations, improve user experience and reduce
downtime. Both companies will sell the joint solution to customers
around the world.
The combination of OVOC and MasterScope enables customers to
monitor and analyze voice and data layers via a single pane of
glass. Customers can corroborate statistics from different network
layers to ensure accurate troubleshooting and root cause analysis.
Current and historical call data can be viewed along with the
underlying data layer information with just a few clicks, offering
intelligent insights into network trends and performance that can
assist in network planning and design.
MasterScope is NEC's integrated operations management software
brand that leverages the expertise and advanced technologies
developed by NEC over many years. NEC delivers more than 3,000
MasterScope systems to customers annually. MasterScope provides
end-to-end support for systems encompassing ICT infrastructure to
applications, and meets customers' needs for easy-to-operate
products. This SNMP-based network management system improves the
efficiency of multi-vendor networks and reduces management costs,
including Configuration Management, Fault Management, Performance
Management and Advanced Functions.
AudioCodes One Voice Operations Center (OVOC) is a holistic
life-cycle FCAPS (fault, configuration, accounting, performance and
security) management and voice network design solution that
combines management of voice network devices and quality of
experience monitoring into a single, intuitive web-based
application. OVOC enables administrators to adopt a holistic
approach to network lifecycle management by simplifying everyday
tasks and assisting in the troubleshooting process from detection
to correction. Through the collaboration with NEC, OVOC is now able
to monitor a variety of NEC network devices.
"Integration of AudioCodes One Voice Operation Center with our
MasterScope network analytics solution is an important development
for voice network managers," said Ram Menghani, Senior Vice
President, NEC Enterprise Communications Technologies, Inc. "We are
confident that the combination of our two companies' market-leading
technology and decades of field expertise will help companies
improve the quality and availability of their voice services."
"We are delighted to be collaborating with NEC to deliver a
comprehensive voice network monitoring solution," said Nimrode
Borovsky, VP and GM, Enterprise at AudioCodes. "The simplicity and
efficiency offered by our joint solution ensure streamlined
operations and accurate troubleshooting for enterprises, contact
centers and service providers as they transition to IP-based voice
networks."
About NEC Corporation
NEC Corporation is a leader in
the integration of IT and network technologies that benefit
businesses and people around the world. The NEC Group globally
provides "Solutions for Society" that promote the safety, security,
efficiency and equality of society. Under the company's corporate
message of "Orchestrating a brighter world," NEC aims to help solve
a wide range of challenging issues and to create new social value
for the changing world of tomorrow. For more information, visit NEC
at https://www.nec.com.
Follow AudioCodes' social media channels:
AudioCodes
invites you to join our online community and follow us on:
AudioCodes Voice Blog, LinkedIn, Twitter, Facebook,
and YouTube.
About AudioCodes
AudioCodes Ltd. (NASDAQ: AUDC) (TASE:
AUDC) is a leading vendor of advanced voice networking and media
processing solutions for the digital workplace. AudioCodes enables
enterprises and service providers to build and operate all-IP voice
networks for unified communications, contact centers, and hosted
business services. AudioCodes offers a broad range of
innovative products, solutions and services that are used by large
multi-national enterprises and leading tier-1 operators around the
world.
For more information on AudioCodes, visit
http://www.audiocodes.com.
Statements concerning AudioCodes' business outlook or future
economic performance; product introductions and plans and
objectives related thereto; and statements concerning assumptions
made or expectations as to any future events, conditions,
performance or other matters, are "forward-looking statements'' as
that term is defined under U.S. Federal securities laws.
Forward-looking statements are subject to various risks,
uncertainties and other factors that could cause actual results to
differ materially from those stated in such statements. These
risks, uncertainties and factors include, but are not limited to:
the effect of global economic conditions in general and conditions
in AudioCodes' industry and target markets in particular; shifts in
supply and demand; market acceptance of new products and the demand
for existing products; the impact of competitive products and
pricing on AudioCodes' and its customers' products and markets;
timely product and technology development, upgrades and the ability
to manage changes in market conditions as needed; possible need for
additional financing; the ability to satisfy covenants in the
Company's loan agreements; possible disruptions from acquisitions;
the ability of AudioCodes to successfully integrate the products
and operations of acquired companies into AudioCodes' business; and
other factors detailed in AudioCodes' filings with the U.S.
Securities and Exchange Commission. AudioCodes assumes no
obligation to update the information in this release.
©2019 AudioCodes Ltd. All rights reserved. AudioCodes, AC, HD
VoIP, HD VoIP Sounds Better, IPmedia, Mediant, MediaPack, What's
Inside Matters, OSN, SmartTAP, User Management Pack, VMAS,
VoIPerfect, VoIPerfectHD, Your Gateway To VoIP, 3GX, VocaNom,
AudioCodes One Voice, AudioCodes Meeting Insights, AudioCodes Room
Experience and CloudBond are trademarks or registered trademarks of
AudioCodes Limited. All other products or trademarks are property
of their respective owners. Product specifications are subject to
change without notice.
Company
Contact
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IR Agency
Contact
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Shirley Nakar -
Orgad
Director, Investor Relations
AudioCodes
Tel:
+972-3-976-4000
shirley@audiocodes.com
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Brett Maas, Managing
Partner
Hayden IR
Tel:
+1-646-536-7331
Brett@haydenir.com
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SOURCE AudioCodes