ServiceLive.com Cures Homeowner Headaches With Online Service Marketplace
February 02 2010 - 10:40AM
PR Newswire (US)
Comprehensive, easy-to-use service marketplace gives users more
control of their home projects than ever before HOFFMAN ESTATES,
Ill., Feb. 2 /PRNewswire-FirstCall/ -- ServiceLive.com, the first
true nationwide service marketplace for home services, today
launched its freshly redesigned and upgraded online marketplace,
providing a comprehensive, easy-to-manage destination to research,
secure, communicate about and pay for everyday services. From
plumbing and painting to IT help, ServiceLive's platform and
marketplace dynamics give it the power to change the way people get
services done. With the backing of Sears Holdings, ServiceLive.com
is a place that removes the headaches and hassles of getting
services done at home. ServiceLive's growing success since its beta
launch last year highlights the need to access and hire service
pros in an efficient way: it currently runs tens of thousands of
projects a month through the marketplace with nearly 40,000 pros
registered to date. The redesigned website incorporates even more
user-friendly tools and applications: -- Easy Research: Thousands
of detailed pro profiles are easily searched and sorted, and
include reviews and ratings only from customers who have hired pros
through the marketplace. -- Peace of Mind Built-In: Each on-site
pro in the ServiceLive marketplace has passed a background check.
When combined with user reviews, it provides a level of information
previously unavailable through phone directories or Web searches.
-- Live Bidding, or Name Your Price: Once you describe your
project, you can ask the pros you like the best to bid on it, or
simply name your price - to get the price that's best for your
project from the pros you select without spending hours on the
phone. -- No Surprises: Pricing and services are agreed upon up
front. -- Easy Communication: Questions, answers and bids can be
seen and submitted by you and all the pros you have selected. --
Simple Project Management: Each user has a project center to track
their projects and activity easily online. -- Proprietary Payment
System: ServiceLive uses a proprietary online payment system that
allows you to add funds to your account when you accept a bid or
name the price you want to pay; and then just click "pay" to
transfer funds to the pro when the job is done to your
satisfaction. "Since ServiceLive's beta launch last year, we
continued to advance the platform based on the feedback we received
from both users and professionals," said George Coll, senior vice
president of New Services, Sears Holdings. "We are focused on
providing the easiest and smartest way for our customers to get
things done around their homes. Simply put - ServiceLive is how
to-do is done today." Mobile applications and social plug-ins will
soon be available that will allow users and pros to communicate
about their ServiceLive projects "on the go." In addition to
homeowners and service business owners, the ServiceLive marketplace
is trusted and used by leading retailers, warranty companies and
manufacturers. About ServiceLive ServiceLive is the first online
marketplace that allows homeowners and businesses to name their
price for a wide variety of home services, and the list of
available services is getting wider every day. ServiceLive was
designed to erase the headaches and hassles of getting services
done for both the service buyer and the service pro. ServiceLive,
Inc. is a wholly owned subsidiary of Sears Holdings based in
Hoffman Estates, Ill. DATASOURCE: ServiceLive.com CONTACT: Allison
Martin of Zeno Group, +1-212-299-8952, , for ServiceLive.com; or
Kirsten Whipple of ServiceLive.com, +1-847-286-3037, Web Site:
http://www.servicelive.com/
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