SANTA CLARA, Calif.,
Feb. 25, 2021 /PRNewswire/
-- Today eHealth, Inc. (NASDAQ: EHTH) (eHealth.com) announced
that over 100,000 Medicare customers have created accounts through
the company's new Customer Center since its official launch in
October of 2020.
"Our Medicare customers were quick to understand the value of
our new Customer Center, as this milestone achievement shows," said
eHealth CEO Scott Flanders. "Through
the Customer Center we're building a new foundation for an ongoing
relationship with both new and existing customers. As more Medicare
customers take advantage of our Customer Center, we believe their
satisfaction and confidence in their Medicare plan will increase –
a critical element in our retention of their business."
With the Customer Center, eHealth's Medicare customers are
invited – but not required – to create a secure personal profile
describing their prescription drugs, preferred doctors and
pharmacies, their current Medicare insurance plan, and other
relevant heath care data. Users are able to import information
provided to eHealth sales agents by phone into their profile,
update their personal data on an ongoing basis, and print out
copies of their drug regimen and doctors for use at their pharmacy
or medical care provider's office, or for personal reference.
Since Medicare beneficiaries' health care needs and key plan
benefits can change over time, the Customer Center enables users to
quickly access personalized plan comparisons and recommendations
based on their saved profile, helping them identify and maintain
the best Medicare coverage for their needs year after year.
Mr. Flanders continued: "At a time when many seniors are
struggling through multiple and often challenging online processes
to sign up for COVID-19 vaccines or schedule video visits with
their medical providers, our Customer Center offers them a simple,
intuitive way to monitor the process of their Medicare insurance
applications and track their personal drug regimen and preferred
doctors. We look forward to expanding the functionality of the
Customer Center in the months to come."
About eHealth
eHealth, Inc. (NASDAQ: EHTH) operates a leading health insurance
marketplace at eHealth.com and eHealthMedicare.com with technology
that provides consumers with health insurance enrollment solutions.
Since 1997, we have connected more than 8 million members with
quality, affordable health insurance, Medicare options, and
ancillary plans. Our proprietary marketplace offers Medicare
Advantage, Medicare Supplement, Medicare Part D prescription drug,
individual, family, small business and other plans from over 180
health insurance carriers across fifty states and the District of Columbia.
Media inquiries, please contact:
Lara Sasken
Vice President, Corporate Communications
lara.sasken@ehealth.com
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SOURCE eHealth, Inc.