SAN FRANCISCO, Nov. 15, 2018 /PRNewswire/ -- Salesforce
[NYSE: CRM], the global leader in CRM, today announced Salesforce
was named a leader by Forrester Research in its report, The
Forrester Wave™: CRM Suites, Q4 2018.
Salesforce received the highest score possible in the category
of market presence, as well as the criteria of product strategy,
delivery and extensibility ecosystem, sales force automation (SFA),
marketing automation, customer service, field service and customer
journey support. In the report, Forrester describes Salesforce as
"a foundation for smarter engagement on a broader scale."
"Customer expectations have never been higher—to succeed,
companies must put them at the center of their business," said
Mike Rosenbaum, EVP, Product,
Salesforce. "By leveraging the power of Einstein and Lightning,
Salesforce empowers businesses of all sizes to accelerate their
digital transformations and deliver connected customer
experiences."
Since its founding, Salesforce has been a pioneer and leader in
enterprise cloud computing. With a relentless commitment to
customer success, Salesforce continues to reimagine CRM for today's
digital world through its portfolio of leading products—spanning
sales, service, marketing, commerce, communities, analytics and app
development—all on a single trusted cloud platform.
Additional Information
- The 2018 Forrester CRM Suites Wave™ report is available
here
- Learn more about Salesforce here
- Read the blog post here
Connect with Salesforce
- Follow @salesforce on Twitter
- Like Salesforce on Facebook at
http://www.facebook.com/salesforce
About Salesforce
Salesforce, the global CRM leader,
empowers companies to connect with their customers in a whole new
way. For more information about Salesforce (NYSE: CRM),
visit: www.salesforce.com.
Any unreleased services or features referenced in this or other
press releases or public statements are not currently available and
may not be delivered on time or at all. Customers who purchase
Salesforce applications should make their purchase decisions based
upon features that are currently available. Salesforce has
headquarters in San Francisco,
with offices in Europe and
Asia, and trades on the New York
Stock Exchange under the ticker symbol "CRM." For more information
please visit https://www.salesforce.com, or call
1-800-NO-SOFTWARE.
View original content to download
multimedia:http://www.prnewswire.com/news-releases/salesforce-named-a-leader-in-crm-suites-by-independent-research-firm-300750985.html
SOURCE Salesforce