Agreement announced during Diebold Nixdorf's annual
International Management Seminar
LISBON, Portugal and
NORTH CANTON, Ohio, Oct.9, 2018
/PRNewswire/ -- Banco BPI, a Portuguese retail bank and a member of
the CaixaBank Group, has partnered with Diebold Nixdorf (NYSE:
DBD), a global leader in driving connected commerce, to deliver
innovative consumer experiences with an advanced, self-service
solution. The bank will offer cash recycling and more advanced
transactions to its customers as part of a refined branch concept
with Diebold Nixdorf's compact, multifunctional CS 4090 automated
teller machine (ATM).
Representing an agile and adaptable business approach, the
system can quickly and seamlessly address shifting consumer
behavior and demands around the clock. Its advanced services
include depositing cash and coins, changing notes into coins,
ordering checks, depositing bundles of checks and viewing account
balances. All these features enable customers to do more – faster,
easier and at any time. The customer interface delivers the same
customer experience as any other channel, such as home banking and
mobile.
The solution has already been implemented at 40 of the bank's
branches, and an additional 45 branches are scheduled to follow by
the end of year. The cash recycler is also a core component of
BPI's first mobile branch, which will provide financial services to
customers in rural areas.
By the end of the year, the second phase of the solution is
planned to be fully integrated with the branch staff's mobile
application as well as mobile and home banking services. Consumers
will be able to initiate transactions outside the branch that
traditionally could only be completed by a teller, and cardless
transactions will also be enabled. When completing deposit
transactions, customers will have the option of personalizing the
information on their account statements with the same degree of
customization as at the teller window.
"This new 'Self-Service Counter' solution is one of the pillars
of our digitalization strategy, which aims to automate transactions
and free up the sales teams so they can focus on selling more
complex products and services", said Miguel Morais Leitão, director
of Efficiency at BPI bank.
The announcement of the BPI solutions comes as Diebold Nixdorf
is hosting its annual International Management Seminar in
Lisbon from October 8-10, under the theme "Revitalize Retail
Banking: Embrace the Larger Ecosystem." More than 200 leaders and
decision-makers from the banking industry are attending this year's
event to discuss how retail banks operating in an increasingly
digital environment can align their business to meet consumers'
dynamic demands.
"There is no shortage of topics facing banks today: How to
tackle digital transformation? How to shine with physical
distribution channels in today's increasingly networked economy?
And how to come up with innovative services and solutions even more
quickly to stay ahead of the pack," said Alan Kerr, vice president of Software at Diebold
Nixdorf. "We look forward to a lively and rewarding discussion and
exchange of views among industry experts like BPI bank."
About Banco BPI
BPI is centered on commercial and retail banking businesses in
Portugal. BPI is part of CaixaBank
Group, the leading financial group in the Iberian market by
business volume and number of branches, totaling 15.8 million
customers. BPI is the fifth largest financial institution operating
in Portugal in terms of assets
with market shares of 9.2% in loans and 10.7% in customer
resources. BPI serves, in Portugal, around two million customers through
its specialized, integrated multichannel distribution network.
BPI's banking business is organized around two main segments:
Individuals & Small Businesses and Corporate Banking, Project
Finance & Institutional Banking, which are served through
physical and virtual structures and dedicated teams. For more
information please visit: www.bancobpi.pt/particulares.
About Diebold Nixdorf
Diebold Nixdorf, Incorporated (NYSE:DBD) is a world leader in
enabling connected commerce for millions of consumers each day
across the financial and retail industries. Its software-defined
solutions bridge the physical and digital worlds of cash and
consumer transactions conveniently, securely and efficiently. As an
innovation partner for nearly all of the world's top 100 financial
institutions and a majority of the top 25 global retailers, Diebold
Nixdorf delivers unparalleled services and technology that are
essential to evolve in an 'always on' and changing consumer
landscape. The company has a presence in more than 130 countries
with approximately 23,000 employees worldwide. Visit
www.DieboldNixdorf.com for more information.
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