SAN FRANCISCO, June 12, 2018 /PRNewswire/ -- Salesforce
[NYSE: CRM], the global leader in CRM, today announced that for the
third consecutive year, Salesforce has been positioned by Gartner,
Inc. as a Leader in its 2018 Magic Quadrant for Digital
Commerce.
Salesforce Commerce Cloud is the world's #1 enterprise cloud
commerce platform, empowering companies to create seamless commerce
experiences for both consumer shoppers and business buyers.
Brands grow on Commerce Cloud because they have access to a
complete customer success platform built for the entire customer
journey, and can launch quickly and innovate easily in order to
realize faster time to value. Einstein AI makes automation
accessible to any business for intelligent data-driven decisions
and personalized shopping experiences.
According to Gartner, Leaders "demonstrate the ability to:
provide depth and breadth of commerce functionality; deliver
commerce capabilities across multiple industries and business
models; deliver commerce platforms that can scale up to support
large transaction volumes and high levels of digital commerce GMV
revenue; provide sales and support services both directly and
through an ecosystem of application, services and integration
partners; and deliver additional application functionality that
integrates with their core commerce platform. Leaders also have
financial, technical and organizational viability, and they appear
consistently on client evaluations of digital commerce vendors.
They often set the competitive benchmark against which other
vendors compare themselves."
"Salesforce has been positioned as a Leader in the Gartner Magic
Quadrant for Digital Commerce for three years in a row*, which we
believe confirms our industry leadership," said Gordon Evans, VP, Salesforce Commerce and
Community Clouds. "Commerce Cloud continues to revolutionize the
commerce industry—enabling our customers to grow their business
successfully and quickly realize more revenue. At the same time, we
are delivering a connected and personalized brand experience with
embedded AI to customers in the digital era."
*Gartner, "Magic Quadrant for Digital Commerce," Penny Gillespie, Jason Diagler, et al.,
5 June 2018. In the 2016 version
of the report, Salesforce was listed as Demandware because it
acquired the company in 2016.
Gartner Disclaimer
Gartner does not endorse any
vendor, product or service depicted in its research publications,
and does not advise technology users to select only those vendors
with the highest ratings or other designation. Gartner research
publications consist of the opinions of Gartner's research
organization and should not be construed as statements of fact.
Gartner disclaims all warranties, expressed or implied, with
respect to this research, including any warranties of
merchantability or fitness for a particular purpose.
About Commerce Cloud
Salesforce Commerce Cloud is the
world's #1 enterprise cloud commerce platform, empowering companies
to create seamless commerce experiences for both consumer shoppers
and business buyers. Brands using Commerce Cloud move to market
faster, engage significantly more customers, and deliver seamless
shopping experiences across all channels—digital, mobile, social,
in store, with account managers and customer service.
Additional Information
- A complimentary copy of the 2018 Gartner Magic Quadrant for
Digital Commerce is available here: https://sfdc.co/bFu9gW
- To learn more about Commerce Cloud, please visit:
https://www.salesforce.com/products/commerce-cloud/overview/
- To learn how Commerce Cloud can help salespeople sell faster
and smarter, please visit:
https://trailhead.salesforce.com/en/modules/sales_admin_salesforce_sales_process_and_you
Connect with Salesforce
- Follow @salesforce and @CommerceCloud on Twitter
- Like Salesforce Commerce Cloud on Facebook:
https://www.facebook.com/CommerceCloud/
About Salesforce
Salesforce, the Customer Success
Platform and world's #1 CRM, empowers companies to connect with
their customers in a whole new way. For more information about
Salesforce (NYSE: CRM), visit: www.salesforce.com.
Any unreleased services or features referenced in this or other
press releases or public statements are not currently available and
may not be delivered on time or at all. Customers who purchase
Salesforce applications should make their purchase decisions based
upon features that are currently available. Salesforce has
headquarters in San Francisco,
with offices in Europe and
Asia, and trades on the New York
Stock Exchange under the ticker symbol "CRM." For more information
please visit http://www.salesforce.com, or call
1-800-NO-SOFTWARE.
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SOURCE Salesforce