By Katherine Bindley
I use Facebook, like most people, but I often say my real self
is on Instagram.
On Facebook, I share major life changes and links to articles
I've written. But that long, emotional post from the refugee camp
in Greece where I volunteered? Or the picture where I'm dressed up
as the late Chicago Cubs announcer Harry Caray for Halloween?
Instagram all the way.
Facebook Inc. has owned Instagram since 2012 but until recently
the social network and the photo-sharing app have felt like
distinct experiences. For years, Instagram was a haven from
Facebook's annoying ads, creepy friend suggestions and viral
clickbait. Meanwhile, Facebook has begun to draw fire as a
potential menace to mental health and stable democracies alike.
So it's a little surprising that recent Instagram updates make
it feel much more like its big brother. Sure, when Instagram has
taken a page from Facebook's playbook in the past, it has paid off:
Switching from a chronological feed to an algorithm increased
engagement.
And Instagram's user base continues to grow. Monthly active
users doubled to 800 million from February to September last year;
the app had 300 million daily active users as of November.
But lately even Instagram's owner has acknowledged the
distinction between a habitual user and a happy user. The latest
updates may get people into Instagram more frequently, or for a
longer time, but there's little to enjoy about them. Here's why I'm
falling out of love with one of my favorite apps.
Recommended Garbage
Part of what made Instagram great was that your main feed was a
stream of things you wanted to see: pictures and videos from
friends and accounts whose posts you enjoy. The Facebook-type noise
-- stuff your friends had commented on, public chatter -- remained
in other tabs you could click over to if you felt like it.
A few weeks ago, I was scrolling through Instagram, minding my
own business, when a random picture of a man showed up, posted by
an account I'd never heard of. For a split second, I thought I was
in someone else's account.
Starting in December, Instagram has been putting posts from
people you don't follow right into your feed, under a "Recommended
for you" banner.
They are sandwiched between your feed's new posts and previously
viewed ones. If you tap the three dots on the right side of the
banner, you can hide these posts temporarily, but you can't opt out
of them entirely.
An Instagram spokeswoman said the feature "makes it easier to
find relevant, high-quality content and accounts you wouldn't
normally see but might enjoy."
Research has shown that when we see Facebook content from people
we don't know, it can enhance the feeling that others are living
better lives. One study found that when people used Facebook
passively -- scrolling but not commenting, liking or posting --
their feelings of envy increased.
Even Facebook CEO Mark Zuckerberg has weighed in: He recently
told investors he wants the company "to encourage meaningful social
interactions." Instagram's recommended posts are the opposite of
meaningful.
Post, Post, Ad
I can now make it through three new posts on Instagram before
seeing an ad. After that, I get one every six to eight posts.
Instagram's spokeswoman confirmed ad load is up: "We've been
able to do this by improving the quality and the relevance of the
ads."
But the ad load feels way up. According to the social
advertising firm Brand Networks, clients delivered 17 times as many
ad impressions on Instagram in 2017 as in 2016. The company, which
works with brands including American Express Co. and Unilever PLC,
expects Instagram impressions to grow by 25% in the first quarter
of 2018, compared with the previous quarter.
Instagram may be free, but you're paying for it with your
constantly interrupted attention.
Nowhere to Hide
Earlier this month, Instagram's direct messages started showing
when users were last active.
While a lot of people are fine with such a feature -- closely
related to the instant-message read receipt -- others feel it is
intrusive. You can disable the feature in settings, but it's on by
default.
The Instagram spokeswoman says the feature allows for "more of a
real-time experience."
People reeled when Facebook made them download a separate
Messenger app, which has since become larded up with too many such
real-time features. That may be a harbinger of things to come for
Instagram, which is testing a stand-alone camera-first messaging
app in six countries outside the U.S.
People You Don't Want to Know
Facebook's "People you may know" feature, which suggests who you
might want to friend, is known for being creepy. Facebook says
suggestions are drawn from mutual friends, your networks and
contacts you've uploaded, among other criteria.
Instagram shares information with Facebook, and it turns out its
follow suggestions are just as creepy.
How creepy? I created a fresh Instagram account with my work
email and didn't sync it to Facebook. Still, 78 out of 100
recommendations were my Facebook friends.
The other 22 names were even more interesting. They looked like
strangers. But you can get linked to people -- even borderline
strangers -- who saved your email or phone number and synced their
contacts to Facebook, which they've linked to their Instagram. One
of my suggested friends was an apartment broker I'd emailed through
Craigslist... in 2009. (Gizmodo actually built a People You May
Know Inspector so you can study Facebook's seemingly mysterious
links.)
Even when you don't upload your contacts directly to Instagram,
the network uses information -- or "signals," as Instagram calls
them -- from Facebook, which might include contacts or other
tangential information.
No Mo' Notifications
Now is not a bad time to go through your notification settings.
Did you know that Instagram has 17 categories? Among them are
notifications about which Facebook friends use Instagram. If you
don't want to be bugged constantly about adding them, you can turn
this off. Just remember: This won't stop Instagram from telling
your Facebook friends that you're on the app.
You might want to shut off other notifications too, such as the
one that says someone is posting for the first time in a while, or
my personal favorite, the one that reminds you that you have unseen
notifications.
On top of that, Facebook, Instagram and Messenger have been
testing a cross-platform notification feature, which lets users see
all alerts and hop between the apps.
I understand why Instagram is adopting Facebook features: They
work. But for years I logged into Instagram and enjoyed it more
than Facebook. I fear a day when I wake up, open my phone and can
no longer tell the difference between the two.
(END) Dow Jones Newswires
January 31, 2018 13:32 ET (18:32 GMT)
Copyright (c) 2018 Dow Jones & Company, Inc.
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