WNS Positioned as a ‘Leader’ in NelsonHall’s NEAT Evaluation for Transformational Customer Management Services (CMS)
March 12 2015 - 6:30AM
Business Wire
WNS (Holdings) Limited (NYSE: WNS), a leading provider of global
Business Process Management (BPM) services, today announced that
the company was positioned as a ‘Leader’ in NelsonHall's NEAT
vendor evaluation for Overall Transformational Customer Management
Services (CMS).
“WNS is honored to be recognized as a BPO ‘Leader’ by NelsonHall
in Transformational CMS, as these services are at the core of
everything we do,” said Keshav R. Murugesh, Group CEO, WNS.
“Client-centricity enables WNS to align with our partners and help
make their organizations more efficient, insightful and
competitive. Our continued investments in domain expertise,
transformational services, and technology are resonating well with
our clients, and generating high-impact outcomes for their
businesses,” he added.
NelsonHall’s NEAT Evaluation for Overall Transformational CMS
assessed providers based on their ability to help their customers
enhance the end-client experience, optimize revenue and take out
cost while improving customer satisfaction. ‘Leaders’ in the NEAT
evaluation were characterized by a high ability to deliver
immediate benefit and a high capability to meet future client
requirements relative to industry peers.
About NelsonHall
NelsonHall is the leading global BPO and ITO analyst firm
with analysts across the U.S., U.K. and Continental Europe. Founded
in 1998, NelsonHall offers a suite of "Speed-to-Source" tools that
assist buy-side executives in saving time and money, while
enhancing the quality of their sourcing decisions, in BPO and ITO
evaluations. NelsonHall helps organizations ensure that key
sourcing decisions are based on industry reality not market hype,
providing the detailed and objective market and supplier knowledge
required for sourcing success through its sourcing tools, online
information, and unrivalled analyst access.
About WNS
WNS (Holdings) Limited (NYSE: WNS), is a leading global business
process management company. WNS offers business value to 200+
global clients by combining operational excellence with deep domain
expertise in key industry verticals including Travel, Insurance,
Banking and Financial Services, Manufacturing, Retail and Consumer
Packaged Goods, Shipping and Logistics, Healthcare and Utilities.
WNS delivers an entire spectrum of business process management
services such as finance and accounting, customer care, technology
solutions, research and analytics and industry specific back-office
and front-office processes. As of December 31, 2014, WNS had 27,755
professionals across 37 delivery centers world-wide including
China, Costa Rica, India, Philippines, Poland, Romania, South
Africa, Sri Lanka, United Kingdom and the United States. For more
information, visit www.wns.com.
Safe Harbor Provision
This document includes information which may constitute
forward-looking statements made pursuant to the safe harbor
provisions of the Private Securities Litigation Reform Act of 1995,
the accuracy of which are necessarily subject to risks,
uncertainties, and assumptions as to future events. Factors that
could cause actual results to differ materially from those
expressed or implied are discussed in our most recent Form 20-F and
other filings with the Securities and Exchange Commission. WNS
undertakes no obligation to update or revise any forward-looking
statements, whether as a result of new information, future events,
or otherwise.
WNS (Holdings)
LimitedInvestors:David Mackey,
+1-201-942-6261Corporate SVP - Finance & Head of Investor
Relationsdavid.mackey@wns.comorMedia:Archana
Raghuram, +91-22-4095-2397Head – Corporate
Communicationsarchana.raghuram@wns.com; pr@wns.com
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