Tyler Technologies Signs Agreement with Florida Certification Board to Improve Online Services
July 01 2021 - 9:17AM
Business Wire
Tyler expands footprint to serve independent
certification and regulatory boards
Tyler Technologies, Inc. (NYSE: TYL) announced today the Florida
Certification Board (FCB) signed a multi-year contract for Tyler’s
State Regulatory Licensing and Enforcement software and online
portal, implemented on the CAVU eLicense solution. This new
partnership demonstrates Tyler’s commitment to serving all types of
regulatory agencies, including independent, non-profit
certification boards.
The FCB selected Tyler because of the robust functionality and
high level of configurability of the software and its ability to
perform more complex connections and operations, as well as Tyler’s
decades of experience in this area. Tyler’s software solution will
provide improved online services and ensure a customer-friendly
service experience both for certification holders and the general
public. This enhanced system will also allow the FCB to meet or
exceed the level of transparency and reporting that the Florida
legislature requires.
“After being through several system implementations and
migrations over the past five years, we learned that our
requirements and processes for the certifications we issue would be
much better supported by a purpose-built regulatory and enforcement
solution,” said Neal McGarry, president & CEO, Florida
Certification Board. “Tyler’s regulatory software offers more
functionality and a better online experience for our constituents.
It will allow us to improve how we serve our certification holders
and the public, and is best suited for protecting the health,
safety and welfare of the citizens of Florida.”
The FCB is a non-profit organization responsible for the
certification of professionals working in child welfare, addiction,
mental health, peer and recovery support, and related health and
human service fields. With Tyler’s software solution, agencies
including the FCB can keep pace with changing legislative
requirements and evolving constituent needs. It streamlines all
certification and enforcement processes, including revenue
management, reporting and analytics, inspections, case management,
examinations, and continuing education, with centralized contact
management and document management. Certification applications,
renewals, maintenance, verification, and payment processing are
handled online. All activity and data are stored in a single
application that can be continuously configured to meet evolving
needs.
“We’re pleased that the FCB trusted Tyler with a key area of
their mission to regulate certified professionals through
experience, education and compliance,” said Caroline Miller, Tyler
Technologies' Business Development Executive, State Government.
“Tyler’s CAVU eLicense is highly configurable – one of the primary
reasons that more than 39 regulatory agencies have adopted it
across 19 states. Certification management is an area that is
growing in complexity and the traditional certification-centric
solutions in the market are often ill-equipped to meet today’s more
rigorous credentialing and enforcement-like requirements. Tyler has
the functionality, expertise, and experience to meet this
demand.”
The Florida Certification Board is headquartered in Tallahassee,
Florida. The FCB designs, develops and manages programs for over 30
health and human services professions and certifies more than
25,000 professionals statewide.
About Tyler Technologies,
Inc.
Tyler Technologies (NYSE: TYL) provides integrated software and
technology services to the public sector. Tyler's end-to-end
solutions empower local, state, and federal government entities to
operate more efficiently and connect more transparently with their
constituents and with each other. By connecting data and processes
across disparate systems, Tyler's solutions are transforming how
clients gain actionable insights that solve problems in their
communities. Tyler has more than 27,000 successful installations
across more than 11,000 sites, with clients in all 50 states,
Canada, the Caribbean, Australia, and other international
locations. Tyler has been named to Government Technology's GovTech
100 list five times and has been recognized three times on Forbes'
"Most Innovative Growth Companies" list. More information about
Tyler Technologies, an S&P 500 company headquartered in Plano,
Texas, can be found at tylertech.com.
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Kristin Welsh Allyn Media, on behalf of Tyler Technologies
214.871.7723 kristin@allynmedia.com
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