Tyler Technologies Enables Online Dispute Resolution for Courts from California to Florida
May 26 2020 - 9:17AM
Business Wire
Tyler’s Modria solution helps courts to resolve
residents’ cases entirely online
Tyler Technologies, Inc. (NYSE: TYL) today announced new
agreements and successful go-lives with courts in three states for
Tyler’s Modria® online dispute resolution solution. With courts
having to shift to remote operations amid the coronavirus pandemic,
Tyler’s solution allows them to bring essential court services to
its citizens in a more convenient way.
The Third Circuit Court in Columbia County, Florida, and Ninth
Circuit Court in Orange County, Florida, have recently gone live
with Modria for small claims and debt collection cases. Tyler’s
Modria solution offers the workflows and communication tools
necessary to facilitate resolution for these cases entirely online,
without requiring parties to physically appear in a courtroom. If
parties cannot solve their dispute online, they still have the
option to appear before a judge. In addition, the Los Angeles
Superior Court (LASC) in California has also gone live with Modria.
The LASC, the largest court in the country, began a pilot program
with Modria last year and recently expanded the scope and
availability for all residents in Los Angeles County needing a
parenting plan.
In addition to successful go-lives in California and Florida,
Denton County, Texas, will be going live with Modria soon, bringing
convenient, remote court services to their residents. Denton County
will use Modria for small claims and debt collection cases, similar
to the courts in Columbia County and Orange County, Florida. By
using Modria, Denton County hopes to achieve faster resolution time
for cases and alleviate staff resources.
“We’re pleased to be able to offer online dispute resolution to
our constituents,” said Judge James R. DePiazza, Denton County
Justice of the Peace Precinct 2. “As we continue to streamline
court operations to electronic docketing and online filing, being
able to provide this tool to residents can get their cases revolved
in a timely manner without having to come to court is very
important. Many of our debt claims cases that go to trial get
settled on the court date just prior to the hearing. Modria will
help litigants resolve their case prior to their court date. This
saves them time by not having to appear, and it helps reallocate
our staff resources to focus on other critical matters.”
The courts in Orange County, Los Angeles County, and Denton
County will be able to seamlessly connect their Modria solution to
their Odyssey® e-filing and case management solutions. Cases can
easily be entered into the e-filing system and then automatically
added to case management and sent to Modria for the parties to work
out their disputes quickly.
“Providing increased access to justice has always been important
to Tyler, and some can argue that is even more important during
this time when jurisdictions have had to shift to remote operations
or provide services online,” said Jamie Gillespie, general manager
of Tyler’s Modria solution. “We’re excited to see these innovative
courts embrace online dispute resolution so they can continue
serving their residents without interruption. We are confident that
Modria will help the courts’ constituents solve their disputes
fairly, efficiently, and at a time and place convenient for
them.”
About Tyler Technologies,
Inc.
Tyler Technologies (NYSE: TYL) provides integrated software and
technology services to the public sector. Tyler’s end-to-end
solutions empower local, state, and federal government entities to
operate more efficiently and connect more transparently with their
constituents and with each other. By connecting data and processes
across disparate systems, Tyler’s solutions are transforming how
clients gain actionable insights that solve problems in their
communities. Tyler has more than 26,000 successful installations
across more than 10,000 sites, with clients in all 50 states,
Canada, the Caribbean, Australia, and other international
locations. A financially strong company, Tyler has achieved
double-digit revenue growth every quarter since 2012. It was also
named to Forbes’ “Best Midsize Employers” list in 2019 and
recognized twice on its “Most Innovative Growth Companies” list.
More information about Tyler Technologies, headquartered in Plano,
Texas, can be found at tylertech.com.
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Jennifer Kepler Tyler Technologies 972.713.3770
Jennifer.Kepler@tylertech.com
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