St. Petersburg, Florida, Works with Tyler Technologies to Equip Employees with Modern Data Analytics Strategies
September 12 2019 - 9:17AM
Business Wire
The StPeteStat open data portal invites the
public and government employees to explore successes and challenges
in city programs
Tyler Technologies, Inc. (NYSE: TYL) announced today that the
city of St. Petersburg, Florida, is building on the success of its
Socrata®-powered StPeteStat open data portal and expanding its data
program to equip 18 city departments with modern data analytics
strategies to improve program performance and service delivery.
St. Petersburg’s performance program currently includes 349
measures involving 12 departments, and six additional departments
are slated to join the program this year. In the case of the
construction services and permitting department, the city leveraged
its data to reduce the time of fire inspections from 103 days to
four days. The city also saw results with its water resources
department as it monitored performance at the city’s waste water
facilities.
“StPeteStat is one of our many success stories,” said St.
Petersburg Mayor Rick Kriseman. “We’ve evolved from a city that
infrequently measured performance using simple scorecards to one
that regularly manages performance using dynamic, real-time
data.”
As a leader in data-driven government, St. Petersburg leverages
an array of Tyler applications, including Socrata Capital
Projects™, Socrata Open Budget™, Socrata Open Expenditures™,
Socrata Open Performance™, Socrata Citizen Connect™, and Socrata
Open Data™ to power StPeteStat. The StPeteStat portal provides
insights to assist in mission-critical decisions about water,
planning, and code compliance, among other service areas. Taking it
a step further, the city invites the public to openly explore how
the city is responding to common constituent issues and
challenges.
“Everyone ‘knew’ what the issues were, but the data spoke
volumes to what was otherwise just institutional knowledge,” said
Debbie Fedak, StPeteStat coordinator. “Our goal has been to correct
the imbalance of data use by adopting tools that are easy for us to
navigate internally and also easy for the public to use to hold the
city accountable.”
City data is bountiful, but rarely digestible. That’s one reason
why the city implemented StPeteStat. The robust open data program,
launched last summer, revolutionizes the way the city uses data as
a strategic asset.
Through the open data portal, the city’s more than 3,500
employees and nearly 270,000 residents can now access detailed
information on city services. Hundreds of government employees
across 12 departments are using the data to improve resource
allocation, find operational efficiencies, and advance economic
development, with an additional six departments scheduled to join
the program this year.
“Measuring the success of policies and programs is a challenge
anyone in government can appreciate,” said Franklin Williams,
president of Tyler’s Data & Insights Division. “That’s why we
applaud St. Petersburg for using open data to make evidence-based
decisions, engage residents, and share with the broader
community.”
About Tyler Technologies,
Inc.
Tyler Technologies (NYSE: TYL) is the largest and most
established provider of integrated software and technology services
focused on the public sector. Tyler’s end-to-end solutions empower
local, state, and federal government entities to operate more
efficiently and connect more transparently with their constituents
and with each other. By connecting data and processes across
disparate systems, Tyler’s solutions are transforming how clients
gain actionable insights that solve problems in their communities.
Tyler has more than 21,000 successful installations across 10,000
sites, with clients in all 50 states, Canada, the Caribbean,
Australia, and other international locations. A financially strong
company, Tyler has achieved double-digit revenue growth every
quarter since 2012. It was also named to Forbes’ “Best Midsize
Employers” list in 2018 and recognized twice on its “Most
Innovative Growth Companies” list. More information about Tyler
Technologies, headquartered in Plano, Texas, can be found at
tylertech.com.
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Jennifer Kepler Tyler Technologies 972.713.3770
Jennifer.Kepler@tylertech.com
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