Enterprise Software Veteran Jason Olkowski Joins ON24 as Chief Customer Success Officer
September 20 2022 - 7:05AM
Business Wire
Accomplished customer success executive brings
more than 15 years of experience delivering outstanding customer
experiences, services, and support
ON24 (NYSE: ONTF) today announced Jason Olkowski as its next
chief customer success officer. He joins ON24 with more than 15
years of experience in enterprise software and improving customer
satisfaction and retention. Olkowski will spearhead the company’s
industry-leading support, services, and customer experience teams
to help the ON24 community of over 2,000 customers maximize their
engagement, data, and revenue growth.
“We’re thrilled to add Jason to the leadership team and further
our customer expansion strategy,” said Sharat Sharan, CEO of ON24.
“Jason is an accomplished executive in scaling customer success,
services, and support organizations globally. He will help our
customers leverage the full power of the ON24 platform to
accelerate their digital engagement strategies.”
Olkowski has held global customer experience leadership roles at
several enterprise B2B technology companies. Most recently, he led
global customer success for Veracode, transforming the company’s
integrated post-sales engagement and services methodology. Before
that, he spent nearly a decade at SAP building and leading large
customer teams, including serving as the global leader and COO for
customer success at SAP SuccessFactors.
“I’m excited to join ON24 and contribute to a company known by
its customers for outstanding service and support,” said Jason
Olkowski. “We have a tremendous opportunity to help B2B
organizations close the gap between marketing engagement and sales
execution with a data-driven approach that drives measurable
business outcomes in a digital-first world.”
Olkowski assumes the role of chief customer success officer
following a transition with current chief customer success officer,
Scott Ray, who has been with the company for more than 20
years.
“I want to thank Scott for his many contributions to ON24 and
thousands of our customers,” said Sharan. “I’m grateful for his
leadership and friendship over two decades. We’ll continue building
upon the operational foundation he’s put in place and accelerating
the great work of our global customer success teams.”
Connect with Jason Olkowski on LinkedIn. To learn how ON24 helps
companies drive engagement, generate first-party data, and deliver
revenue growth with its leading sales and marketing platform for
digital engagement, visit ON24.com/platform.
About ON24
ON24 is a leading sales and marketing platform for digital
engagement, delivering insights to drive revenue growth. ON24
serves more than 2,100 customers worldwide, including 3 of the 5
largest global technology companies, 3 of the 6 largest US banks, 3
of the 5 largest global healthcare companies, and 3 of the 5
largest global industrial manufacturers. Through interactive
webinars, virtual events, and personalized content experiences,
ON24 provides a system of engagement powered by AI for businesses
to scale engagement, conversions, and pipeline to drive revenue
growth. The ON24 Platform supports millions of professionals a
month who are totaling billions of engagement minutes per year.
ON24 is headquartered in San Francisco with global offices in North
America, EMEA, and APAC. For more information, visit
www.ON24.com.
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Media Contact: Roger Villareal press@on24.com
Investor Contact: Lori Barker
investorrelations@on24.com
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