ServiceLink's Streamlined Approach Producing Faster Short Sale Turnaround
August 10 2010 - 12:02PM
Marketwired
ServiceLink, Fidelity National Financial's National Lender Platform
and a leading provider of origination, loss mitigation, and default
services, has reported the company's short sale business model is
resulting in dramatically reduced short sale approval and closing
timelines.
The Pittsburgh-based company is reporting completed package and
contract acceptance in less than 30 days from the moment it
receives the file assignment from the servicer. Just a year ago,
the industry was constrained by delays as long three months from
the time an agent submitted a package to contract approval.
ServiceLink is also reporting that the timeline from contract
approval to closing has been reduced to less than 45 days,
providing for a total short sale completion time of less than 75
days. Previously, the entire short sale process could take over
five months.
"The biggest difference we're making in the industry is our
streamlined asset management approach," said Jane Johnson, SVP of
Loss Mitigation at ServiceLink. "Our sites across the country are
staffed with experienced short sale specialists, and that's allowed
us to scale quickly and efficiently to offset our clients' capacity
struggles."
ServiceLink began expanding its loss mitigation operations early
this year in anticipation of an increased number of short sale
transactions. With a combination of tenured, client-dedicated teams
devoted solely to short sale transactions and a strong focus on
quality control, the company has emerged as one of the leading
outsource companies for loss mitigation services. ServiceLink
remains one of the few providers that can manage end-to-end and
component loss mitigation without the need for further
outsourcing.
Johnson attributes ServiceLink's success to the firm's unique
process. Unlike the traditional outsourcer model, ServiceLink
employs dedicated closing teams that support the servicer from
initiation through liquidation with an emphasis on the closing
process. "It's a process newer entrants to the marketplace will
struggle to develop," says Johnson.
ServiceLink's model also includes technology customized to a
lender's individual workflow. And, since all work is performed in
house, the firm can take a file at any stage.
Amid the growing number of short sale transactions, ServiceLink
Loss Mitigation Services, a division of Fidelity National Financial
Servicing Inc., has seen its short sale inventory increase over 35%
just in the last quarter and continues to win short sale
opportunities with large servicers and investors.
About ServiceLink ServiceLink, the
national lender platform for Fidelity National Financial (NYSE:
FNF), is a leading provider of origination and default related
products and services for the mortgage industry. The firm currently
serves 15 of the top 20 national lenders and servicers, helping
them drive maximum performance through the life of the loan.
ServiceLink combines its unrivaled Serve First culture and industry
experience with innovative products and technology to help its
client partners mitigate risk, reduce cycle times, and lower
operating costs. For more information about ServiceLink, visit
www.servicelinkfnf.com.
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