MIAMI, June 22, 2020 /PRNewswire/ -- Carnival
Cruise Line today advised guests and travel agents that it has
extended its operational pause in North
America through Sept. 30,
2020.
"During this unprecedented pause in our business, we have
continued to assess the operating environment and confer with
public health, government and industry officials," Carnival Cruise
Line President Christine Duffy told
booked guests and travel agents in a letter sent today. But
she added that following the cruise industry's announcement on
Friday that it would voluntarily extend its pause in North America, Carnival Cruise Line is now
cancelling all cruises through September
30.
"We have watched with great interest as commerce, travel and
personal activities have begun to start back up, and once we do
resume service, we will take all necessary steps to ensure the
health and safety of our guests, crew and the communities we bring
our ships to in order to maintain public confidence in our
business. Nevertheless, we apologize for disrupting your
vacation plans and appreciate your patience as we work through
these decisions," Duffy said in the letter.
Carnival initially announced a voluntary 30-day pause in
operations on March 13, and has now
extended that pause three times, reflecting the public health
challenges associated with the COVID-19 pandemic. It is
currently completing the repatriation of nearly 29,000 crew members
to more than 100 nations who serve its fleet of 27 ships. As
with previous pause announcements, Carnival is giving guests who
wish to move their booking to a later date a rebooking offer that
combines a Future Cruise Credit (FCC) and either a
$300 or $600 Onboard Credit (OBC) that has proven very
popular with their guests. Guests, as always, have the option
to receive a full refund. The process is fully automated so
that guests can submit their preference online and they have until
May 31, 2021 to make a
selection.
"We appreciate the patience and support of our loyal guests, and
recognize how much they want to get back to cruising. When
the time is right, our outstanding onboard team will be waiting to
welcome them back and give them the great vacation that they
deserve," said Duffy.
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SOURCE Carnival Cruise Line