ORLANDO, Fla., March 18, 2014 /PRNewswire/ -- Enterprise
Connect – The Enterprise division of Alcatel-Lucent
(Euronext Paris and NYSE: ALU) is today introducing new
communications capabilities to help businesses keep pace with
consumer technology developments by providing a collaborative
environment where business communications and applications enhance
efficiency at work and adopt new ways to control IT costs.
Alcatel-Lucent OpenTouch 2.0 delivers a complete set of unified
communications and collaboration functionalities, specifically
designed to meet the needs of both population profiles: the
multimedia user who needs the new collaborative, mobile workstyle,
and the desk-bound telephony user looking for an instant business
response and office based interactions.
These new capabilities natively support video, integrate
naturally into the desktop, expand the mobile experience with
multiple device support per user on a single license, and provide
greater telephony capabilities for businesses that still need the
phone as a lifeline to operations.
About OpenTouch 2.0 Applications
- OpenTouch Conversation for PC creates a powerful
collaboration between employees, providing benefit to the business.
As the newest in a series of modern and elegant collaborative
conversation interfaces, OpenTouch Conversation for PC ties
together audio, video, and web conferencing into a single interface
with an updated instant message and presence management experience.
It leverages OpenTouch's innovative capabilities such as the
seamless session shift, which allows users to continue an important
business conversation whilst changing from one device to another,
without interruption.
- OpenTouch Connection is the desktop user interface for
desk-bound telephony intensive users who benefit by leveraging key
UC&C tools like instant messaging, presence and audio
conferencing. OpenTouch Connection helps to create a virtual team
environment to collaborate with peers, partners and even with
customers.
- OpenTouch Conversation for Web extends unified
communications beyond the business to customers and partners with a
click. It is a zero-touch, light client for real-time web
communication utilizing the latest generation of HTML5 to provide
conferencing, collaboration, instant messaging and real-time file
sharing. Simply share the conference's url with internal and
external contacts and open the workspace to any user without the
typical requirement of a plug-in. OpenTouch Conversation for Web
simplifies unified communications and is available on most
common web browsers.
- New modern DeskPhones increase real-time efficiency. The
release of the Alcatel-Lucent Premium DeskPhone family rejuvenates
the desk-bound worker experience. Employees can access the whole
enterprise directory at a glance, while the in-call clarity is
facilitated with an unprecedented high quality audio. The
award-wining Alcatel-Lucent 8082 My IC Phone is now available with
a new interface, designed specifically for telephony uses.
These solutions are on display this week at the Alcatel-Lucent
Enterprise booth, #1319 at Enterprise Connect.
Operationally, the scalability of the OpenTouch 2.0
platform has been increased to address the needs of large customers
and now simplifies the licensing as users need just one license for
all their software clients and mobile devices including PC, tablet
and smartphone.
About OpenTouch
OpenTouch's architecture integrates
all the elements of UC into a single platform providing smooth
transformation options from digital telephony to IP and SIP or
cloud-based unified communications. As a multimodal communications
tool, it gives the freedom to seamlessly move between whichever
media and device the user prefers at that time, within the same
conversation. Providing a high quality, communications user
experience energizes and engages employees, resulting in better
productivity and quicker ROI.
Engaging, intuitive applications reduce the need for extensive
training and accelerate both the adoption and continued use of the
applications, enabling business to derive the productivity and cost
saving benefits desired.
Quotes
Eric Penisson, General Manager,
Alcatel-Lucent Enterprise Communications Solutions, said,
"Alcatel-Lucent Enterprise delivers a superb user experience
through a unique, truly unified architecture that integrates all
the elements of UC&C into a single platform. With OpenTouch
2.0, our customers can innovate by embracing a new workstyle that
modern enterprises require to improve employee productivity and to
engage beyond the enterprise borders with remote employees,
customers and partners."
About Alcatel-Lucent (Euronext Paris and NYSE: ALU)
We are at the forefront of global communications, providing
products and innovations in IP and cloud networking, as well as
ultra-broadband fixed and wireless access to service providers and
their customers, and to enterprises and institutions throughout the
world. Underpinning us in driving the industrial transformation
from voice telephony to high-speed digital delivery of data, video
and information is Bell Labs, an
integral part of the Group and one of the world's foremost
technology research institutes, responsible for countless
breakthroughs that have shaped the networking and communications
industry. Our innovations have resulted in our Group being
recognized by Thomson Reuters as a Top 100 Global Innovator, as
well as being named by MIT Technology Review as amongst 2012's Top
50 "World's Most Innovative Companies". We have also been
recognized for innovation in sustainability, being named Industry
Group Leader in the Technology Hardware & Equipment sector in
the 2013 Dow Jones Sustainability Indices review, for making global
communications more sustainable, affordable and accessible, all in
pursuit of the Group's mission to realize the potential of a
connected world.
With revenues of Euro 14.4 billion
in 2013, Alcatel-Lucent is listed on the Paris and New
York stock exchanges (Euronext and NYSE: ALU). The company
is incorporated in France and
headquartered in Paris.
For more information, visit Alcatel-Lucent on:
http://www.alcatel-lucent.com, read the latest posts on the
Alcatel-Lucent blog http://www.alcatel-lucent.com/blog and follow
the Company on Twitter: http://twitter.com/Alcatel_Lucent.
SOURCE Alcatel-Lucent Enterprise