Fortune 200 Multinational Company to Provide
8x8 XCaaS to Resellers in North America
8x8, Inc. (NYSE: EGHT), a leading integrated cloud
communications platform provider, today announced a strategic
distribution agreement with SYNNEX Corporation, a leading provider
of distribution, systems design, and integration services for the
technology industry.
Under the terms of the agreement, 8x8 will provide access to 8x8
XCaaS (eXperience Communications as a Service) to SYNNEX’s partner
community of traditional value-added resellers (VARs), managed
service providers (MSPs), and system integrators. 8x8 XCaaS
includes fully integrated, cloud native contact center, voice, team
chat, and meetings capabilities in a single-vendor solution for
employee communications, collaboration and customer engagement.
Since 1980, SYNNEX has been a leader in providing technology
solutions to the IT and consumer electronics industry that allows
its customers to implement exceptional customer-engagement
strategies of their own. SYNNEX has added the 8x8 integrated
Unified Communications as a Service (UCaaS) and Contact Center as a
Service (CCaaS) product to its technology portfolio. Built on the
resilient, secure, and compliant 8x8 eXperience Communications
Platform, 8x8 XCaaS offers the highest levels of reliability and
the industry’s only financially backed, platform-wide 99.999
percent SLA across an integrated cloud UCaaS and CCaaS solution.
The solutions will immediately be available to partners in the U.S.
through SYNNEX.
“As more businesses migrate to cloud-based communication and
collaboration solutions, it’s crucial our resellers deliver
integrated UCaaS and CCaaS tools to improve both customer and
employee experiences,” said TJ Trojan, Senior Vice President,
Product Management at SYNNEX. “Together, SYNNEX and 8x8 will better
enable our partners to drive a more fluid migration to a better
communications experience through a single, efficient
platform.”
Centered around the global 8x8 Open Channel Program, 8x8’s
channel strategy is helping partners meet increasing demand for
cloud solutions that allow mid-market, enterprise and public sector
organizations to optimize employee and customer engagement. The 8x8
Open Channel Program ensures every member of 8x8’s channel
community, from Master and Sub Agents to VARs, has the necessary
resources to grow their customer base, build new revenue streams,
and increase profits.
“As one of the only cloud communications providers offering a
resell route-to-market through a leading distributor such as
SYNNEX, this partnership will be instrumental for our next phase of
channel success,” said Bobby Hall, Global Vice President, Channel
Sales at 8x8, Inc. “VARs are an essential guide to organizations
undergoing digital transformation as they move off of legacy,
on-premises communications and customer engagement systems.
SYNNEX’s partner community will be able to capitalize on a major
growth opportunity by offering a single cloud communications and
contact center solution with 8x8 XCaaS.”
As one of Microsoft’s largest partners, SYNNEX resellers will
also be able to offer the 8x8 Voice for Microsoft Teams direct
routing solution as well as the 8x8 Contact Center for Microsoft
Teams solution, which is certified by Microsoft, to customers
through a single distribution partner.
For more information on 8x8 through SYNNEX, email
ucaas@synnex.com.
8x8 Open Channel Program
The 8x8 Open Channel Program ensures that every member of 8x8’s
channel community, from Master and Sub Agents to VARs, has the
necessary resources to thrive. The partner program offers tiered
levels of dedicated resources for lead generation and conversion,
as well as highly customizable, white-glove marketing campaigns to
reach prospects. The program also includes activities such as blitz
days (8x8’s channel pipeline generation initiative), account
planning, product demonstrations and custom co-branded prospect
events. In addition, 8x8's best-in-class partner portal,
PartnerXchange, allows partners to manage all customer needs, as
well as access deal information, certifications and marketing
content.
About SYNNEX Corporation
SYNNEX Corporation (NYSE: SNX) is a Fortune 200 corporation and
a leading provider of a comprehensive range of distribution,
systems design and integration services for the technology industry
to a wide range of enterprises. Founded in 1980, SYNNEX Corporation
operates in numerous countries throughout North and South America,
Asia-Pacific and Europe. Additional information about SYNNEX may be
found online at synnex.com.
SYNNEX, the SYNNEX Logo and all other SYNNEX company, product
and services names and slogans are trademarks or registered
trademarks of SYNNEX Corporation. SYNNEX, the SYNNEX Logo, Reg.
U.S. Pat. & Tm. Off. Other names and marks are the property of
their respective owners.
About 8x8, Inc.
8x8, Inc. (NYSE: EGHT) is transforming the future of business
communications as a leading Software-as-a-Service provider of 8x8
XCaaS, an integrated contact center, voice communications, video,
chat and API solution built on one global cloud communications
platform. 8x8 is powering all employees globally to connect
individuals and teams so they can collaborate faster and work
smarter. Real-time business analytics and intelligence provide
businesses unique insights across all interactions and channels so
they can delight end-customers and accelerate their business. For
additional information, visit www.8x8.com, or follow 8x8 on
LinkedIn, Twitter and Facebook.
8x8® and 8x8 X Series™ are trademarks of 8x8, Inc.
Caution Concerning Forward-Looking Statements
This press release contains forward-looking statements. Readers
are cautioned that such forward-looking statements involve risks
and uncertainties that could cause actual events or our actual
results to differ materially from those expressed in any such
forward-looking statements. Readers are directed to 8x8’s periodic
and other reports filed with the Securities and Exchange Commission
(SEC) for a description of such risks and uncertainties. 8x8
undertakes no obligation to update any forward-looking
statements.
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version on businesswire.com: https://www.businesswire.com/news/home/20210824005280/en/
8x8, Inc. Contacts: Media: John Sun,
1-408-692-7054 john.sun@8x8.com
Investor Relations: investor.relations@8x8.com
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