Walgreens Implementing Additional Safety Measures to Protect Employees and Customers
April 03 2020 - 4:30PM
Business Wire
Ensuring the health and safety of its team members, customers
and communities is Walgreens top priority, now more than ever. The
company is committed to providing a safe environment in stores
chain-wide, and is taking additional measures for team members on
the frontlines of care, as well as those across its supply chain,
as part of Walgreens broader efforts to support the communities it
serves throughout the COVID-19 pandemic.
Walgreens has implemented the following safety measures:
- Face Covers: The company will be providing face covers
to pharmacy staff and other store team members, as well as
distribution centers as another preventive measure to help minimize
the spread of COVID-19. Walgreens remains in close collaboration
with the CDC and other health officials, and while the CDC has not
updated its guidance for retail pharmacies and face covers, the
company is providing them to team members based on ongoing COVID-19
disease prevalence and progression and feedback from health
officials.
- Plexiglass Shields: Protective plexiglass shields are
currently being installed in Walgreens stores in select markets,
and the company is working as quickly as possible to bring to all
stores chain-wide. These are located at point-of-sale at the
pharmacy and front of store.
- Social Distancing Cues: All stores have in-store signage
and other markings that begin six feet away from checkout and
pharmacy counters, and are spaced in six-foot increments to
indicate where customers should stand while waiting.
- Store Cleaning and Sanitizing: Stores have continually
increased the frequency of daily cleaning procedures, with
additional deep cleaning at all stores. Additional hand sanitizer
for team members, as well as customers, is also being
provided.
- Adjusted Store Hours: Walgreens stores continue to
operate on adjusted hours to allow teams to spend the necessary
time stocking shelves, cleaning and sanitizing and resting.
- Health Screenings: Health screenings, including
temperature checks, are being conducted for team members at
Walgreens distribution centers, centralized facilities and other
select locations.
“Our pharmacists and team members are playing a critical role in
supporting Walgreens customers and patients at an unprecedented
time of need in our country,” said Walgreens President, Richard
Ashworth. “We’re committed to doing everything we can to ensure the
health and safety of our customers and employees, while creating a
safe environment in our stores to help meet the product and
prescription drug needs of our communities.”
Walgreens has introduced a number of other service offerings to
provide our customers greater convenience while practicing social
distancing. These include:
- Postmates Expansion: Walgreens and Postmates have
expanded on-demand delivery to now service consumers nationwide*.
With this expansion, consumers can get health and wellness items
and other household essentials and convenience products they need
delivered to them.
- Expanded Drive-Thru Offerings: More than 60 front-end
products are currently available for purchase at Walgreens pharmacy
drive-thru locations nationwide, including prescriptions and
medical supplies, cleaning supplies and sanitizers, select over the
counter products such as cough/cold, pain/fever and immunity
support, select grocery items, infant formula/adult nutrition,
first aid items and paper goods.
- No Delivery Fees on Online Orders and Eligible
Prescriptions: Walgreens has waived delivery fees for all
eligible prescriptions on next-day delivery at this time. Same-day
prescription delivery is also available in many cities across the
nation. Walgreens is also offering free delivery on any purchase on
Walgreens.com, with no minimum purchase required.
- Senior Services: Walgreens is committed to supporting
our most vulnerable patients, including seniors. Health outcomes
pharmacists are reaching out to senior patients to ensure they have
the prescription medications and product supplies they need. On
Tuesdays, Walgreens stores open at 8 a.m., with the full hour from
8 a.m. until 9 a.m. dedicated to senior citizens and their
families. Customers age 55 and older receive discounts on products
on these days.
*Postmates delivery service from Walgreens stores is not
available in Alaska, Hawaii and Puerto Rico.
About Walgreens
Walgreens (walgreens.com), one of the nation's largest drugstore
chains, is included in the Retail Pharmacy USA Division of
Walgreens Boots Alliance, Inc. (Nasdaq: WBA), a global leader in
retail and wholesale pharmacy. Walgreens is proud to be a
neighborhood health, beauty and retail destination supporting
communities across the country, and was named to FORTUNE*
magazine’s 2019 Companies that Change the World list. Approximately
8 million customers interact with Walgreens in stores and online
each day. As of August 31, 2019, Walgreens operates 9,277
drugstores with a presence in all 50 states, the District of
Columbia, Puerto Rico and the U.S. Virgin Islands, along with its
omnichannel business, Walgreens.com. Walgreens also provides
specialty pharmacy and mail services and offers in-store clinics
and other health care services throughout the United States, most
of which are operated by our health care strategic partners.
*© 2020, Fortune Media IP Limited. Used under license.
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Kelli Teno, Walgreens Media Relations media@walgreens.com
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