Indonesia’s PT Astra Graphia Tbk Taps MicroStrategy Mobile™ for Agile Decision Making
September 26 2018 - 8:00PM
Business Wire
Mobile Adoption Provides Significant
Improvements to Operational Efficiencies and Customer
Service
MicroStrategy® Incorporated (Nasdaq: MSTR), a leading worldwide
provider of enterprise analytics and mobility software, today
announced that PT Astra Graphia Tbk (Astragraphia), a printing and
digital services provider, has chosen MicroStrategy for its
comprehensive product functionalities and solutions roadmap.
Astragraphia employees across the organization use MicroStrategy
Mobile to access dashboards that reveal valuable insights about
their business, including easy-to-spot performance indicators, and
take decisive actions while on the move. With the ability to drill
down into the data, managers can conduct fast analysis to better
oversee their lines of business.
“Our decision makers have access to sophisticated, personalized
visualizations that pull data from multiple data sources and then
present that data in meaningful top-level views of our
organization,” said Hendrix Pramana, Director, Astragraphia. “With
MicroStrategy’s interactive visualizations, management can take
corrective action and make data-driven decisions easily and
quickly. MicroStrategy visualizations make the decision-making
process simple, interactive, and actionable.”
The deployment of MicroStrategy Mobile apps and dashboards have
significantly streamlined Astragraphia’s data collection processes,
resulting in as much as 50% time savings for data preparation and
report generation, allowing more resources to be diverted towards
in-depth analysis reporting, highlighting concern areas, and taking
corrective actions.
Astragraphia identified different user groups with differing
data needs. The top management dashboard allows real-time business
performance monitoring which empowers executives to make faster
decisions on corrective actions. The customer service team
dashboard highlights call reports to help the team improve response
and resolution time for greater customer satisfaction, which in
turn, helps to secure recurring business and increase revenue. The
sales and marketing team dashboards provide the team with
comprehensive data to optimize pricing strategy and go-to-market
strategy. Users can take action on real-time key metrics like
conversion rates and sales pipeline on any standard device at any
time, and can easily drill down to the regional, branch or
individual level to get more detailed information.
“Astragraphia is a complex and diverse business – the executives
need to have both the big picture and day-to-day operational
details on the organization. To help meet our customer’s distinct
needs, we helped them deploy three separate dashboards across
mobile applications and desktops, resulting in an enormous impact
on the business and excellent user experience,” said Eric Sin, Vice
President, Sales APAC at MicroStrategy. “Astra Graphia Information
Technology, the project implementer and a subsidiary of
Astragraphia, is a key business partner of MicroStrategy in
Indonesia, and we look forward to continuing our business
partnership in the years to come.”
The positive user adoption has prompted Astragraphia to
introduce additional MicroStrategy functionality. “We’re
considering implementing Dossier™ and predictive capabilities in
the next phase,” added Mr. Pramana. Astragraphia also plans to
incorporate financial data from Astragraphia’s subsidiaries within
the reporting umbrella for review and monitoring by top management.
In addition, Astragraphia is considering the introduction of a
dashboard for its customers to monitor the billing, performance,
usage, and productivity of Astragraphia’s multifunction devices
on-site.
To learn more about how organizations can increase the impact
and adoption of mobile BI and analytics, read the TDWI report Best
Practices for Maximizing the Potential of Mobile BI and
Analytics.
About PT Astra Graphia Tbk (Astragraphia)
Headquartered in Jakarta, PT Astra Graphia Tbk (Astragraphia)
began its operations in 1975. Today, its business is focused on
Printing and Digital Services. The printing business is represented
by the Document Solution business unit, covering the full document
cycle from input, management, distribution, and output.
The Digital Services are run by subsidiaries, Astra Graphia
Information Technology (AGIT) and Astragraphia Xprins Indonesia
(AXI). AGIT has transformed itself into a One Stop Digital Services
partner by providing clients a complete suite of end-to-end
services for ICT infrastructure, Enterprise Business Applications,
and Digital Transformation through world class principal
partnership and the development of its own solution products. AXI
is focused on providing office services and solutions through
integrated brick (physical store) and click (e-commerce). To learn
more, visit www.astragraphia.co.id.
About MicroStrategy Incorporated
MicroStrategy (Nasdaq: MSTR) is a worldwide leader in enterprise
analytics and mobility software. A pioneer in the BI and analytics
space, MicroStrategy delivers innovative software that empowers
people to make better decisions and transform the way they do
business. We provide our enterprise customers with world-class
software and expert services so they can deploy unique intelligence
applications. To learn more, visit MicroStrategy online, and follow
us on LinkedIn, Twitter and Facebook.
MicroStrategy, MicroStrategy Mobile, and Dossier are either
trademarks or registered trademarks of MicroStrategy Incorporated
in the United States and certain other countries. Other product and
company names mentioned herein may be the trademarks of their
respective owners.
MSTR-G
View source
version on businesswire.com: https://www.businesswire.com/news/home/20180926006059/en/
MicroStrategy IncorporatedClaudia Cahill,
703-270-2207ccahill@microstrategy.com
MicroStrategy (NASDAQ:MSTR)
Historical Stock Chart
From Aug 2024 to Sep 2024
MicroStrategy (NASDAQ:MSTR)
Historical Stock Chart
From Sep 2023 to Sep 2024