Europe’s number one airline chooses AWS for the
broadest and deepest portfolio of cloud services, unmatched
reliability, global scale, and massive compute power
Today, Amazon Web Services, Inc. (AWS), an Amazon.com company
(NASDAQ: AMZN), announced that Ryanair (NASDAQ: RYAAY) is moving
its infrastructure to AWS—going all-in on the world’s leading
cloud—to transform the digital experience for its over 130 million
customers, and plans to close the vast majority of its datacenters
over the next three years. The leading European airline already
runs several core production workloads on AWS, such as Ryanair
Rooms and Ryanair.com, and is building a company-wide data lake on
Amazon S3, leveraging Amazon Kinesis to gain deeper insights from
customer and business data. Ryanair is rebuilding and transforming
legacy systems into cloud-based, innovative customer travel
services by standardizing on various AWS services, including AWS
databases, analytics, machine learning, and deep learning
services.
With AWS, Ryanair is able to rapidly innovate, optimize costs,
deploy globally, and become a more agile organization in the cloud.
After Ryanair rebuilt Ryanair Rooms on AWS, its customers can now
easily compare millions of hotel deals and accommodations without
interruption or delays. Ryanair is working with the AWS ML
Solutions Lab to create an application that enables the company to
automatically detect surges in demand for flight segments and
anticipate schedule changes. In addition, by migrating from
Microsoft SQL Server to Amazon Aurora, Ryanair can now run one of
the largest email marketing campaigns in Europe with higher
performance at a fraction of the cost, sending out 22 million
emails daily to customers about travel bookings or sales
events.
“We’ve chosen to work with the world’s leading cloud to develop
and deliver services that will transform our customers’ travel
experiences. By rebuilding core applications, converting data into
actionable insights, and creating intelligent applications, we are
putting the solutions in place to continue our leadership in the
travel industry,” said John Hurley, Chief Technology Officer at
Ryanair. “Machine learning is hugely important to our growth, and
we’re pursuing a variety of AWS machine learning services,
including Amazon SageMaker, to enhance customer UI experience and
personalize the MyRyanair portal for every unique traveler. We’re
currently trialing Amazon Lex to enhance our customer support
experience, by intelligently routing customer support requests to
the right type of assistance—whether that be a customer support
representative or an artificial intelligence-driven interaction. We
were also one of the first companies in Europe to support Amazon
Alexa, and created the MyRyanair skill for Amazon Alexa to handle
account booking, flight inquiries, and frequently asked
questions.”
“Leaders in the airline industry, like many large enterprises,
are using AWS in a meaningful way to evolve their businesses and
innovate on behalf of their customers. They’re deploying new
applications to the cloud by default, and looking to migrate as
many of their existing applications as they can as quickly as
possible,” said Mike Clayville, Vice President, Worldwide
Commercial Sales at AWS. “Because we have the most comprehensive
set of cloud services, including our leading machine learning and
deep learning services, Ryanair will be able to employ those
services to drive greater customer and employee satisfaction. We’re
excited to help them create first-class experiences on AWS as they
continue to use our capabilities and services at an accelerated
pace.”
About Amazon Web Services
For over 12 years, Amazon Web Services has been the world’s most
comprehensive and broadly adopted cloud platform. AWS offers over
125 fully featured services for compute, storage, databases,
networking, analytics, machine learning and artificial intelligence
(AI), Internet of Things (IoT), mobile, security, hybrid, virtual
and augmented reality (VR and AR), media, and application
development, deployment, and management from 54 Availability Zones
(AZs) within 18 geographic regions and one Local Region around the
world, spanning the U.S., Australia, Brazil, Canada, China, France,
Germany, India, Ireland, Japan, Korea, Singapore, and the UK. AWS
services are trusted by millions of active customers around the
world—including the fastest-growing startups, largest enterprises,
and leading government agencies—to power their infrastructure, make
them more agile, and lower costs. To learn more about AWS, visit
https://aws.amazon.com.
About Amazon
Amazon is guided by four principles: customer obsession rather
than competitor focus, passion for invention, commitment to
operational excellence, and long-term thinking. Customer reviews,
1-Click shopping, personalized recommendations, Prime, Fulfillment
by Amazon, AWS, Kindle Direct Publishing, Kindle, Fire tablets,
Fire TV, Amazon Echo, and Alexa are some of the products and
services pioneered by Amazon. For more information, visit
www.amazon.com/about and follow @AmazonNews.
About Ryanair
Ryanair is Europe’s Number 1 airline, carrying over 130m
customers p.a. on more than 2,000 daily flights from 85 bases,
connecting 216 destinations in 37 countries on a fleet of 430
Boeing 737 aircraft, with a further 240 Boeing 737’s on order,
which will enable Ryanair to lower fares and grow traffic to 200m
customers p.a. by FY24. Ryanair has a team of more than 13,000
highly skilled aviation professionals delivering Europe’s No.1
on-time performance, and an industry leading 33-year safety
record.
In 2017, Ryanair became the first European airline to have
carried over 1 billion customers.
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version on businesswire.com: https://www.businesswire.com/news/home/20180509006648/en/
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