SYDNEY, Sept. 20, 2017 /PRNewswire/ -- Hills Limited
(ASX: HIL) today announced that it has embarked on a digital
transformation programme in partnership with Cognizant (NASDAQ:
CTSH), a global professional services leader, to revitalise the
company's e-commerce capabilities and improve core business
processes, customer engagement, and operational efficiencies.
Hills is focussed on the distribution of technologies that
'connect, entertain and secure people's lives'. With a strong
presence in security, audio-visual, communications and health
markets, Hills has positioned itself as a 'one-stop shop' for
integrated building technology solutions, targeting industry
verticals such as health, education, banking, and government
infrastructure.
Cognizant will leverage its digital strategy, design, and
technology capabilities to develop an e-commerce platform that will
provide the customers of Hills with 24x7 real-time inventory and
self-service capabilities, including customer statements, invoices,
pricing, online payments, and delivery information. Cognizant will
implement a managed service model to enable Hills to improve
operational agility and lower costs, while re-deploying savings to
fund investments in innovation for growth. Hills believes it will
allow staff to be more engaged with customers and vendors, and
create a stronger platform to promote vendor products.
"The digital transformation initiative is integral to our 'back
to growth' strategy," said David
Lenz, Chief Executive Officer at Hills. "The digital
experience is critical in our endeavour to transform Hills from a
product-centric to a customer-centric company. It's an
enterprise-wide transformation that will see Hills exit third-party
supply chain arrangements early next year, to take control of our
own supply chain – a decision key to the performance of the
business.
"The transformation is technology-enabled but it's customer
focused. We're improving warehousing and dispatch processes to
create a better buying experience, tailored specifically to the B2B
market. Cognizant's expertise in systems, technology and business
operations will help us create world-class capabilities to better
compete in today's digital economy. Customers will see improvements
in our level of service, our product range and our engagement in
the market," Lenz added.
"Winning in the digital economy requires that business leaders
use the latest technologies to improve productivity, consumer
experiences, business processes, and core IT infrastructure," said
Dr. John Burgin, Head of
Australia and New Zealand at Cognizant. "We improve consumer
experiences with solutions that integrate human behaviour insights,
digital strategy, design services, analytics, IoT services, cloud
applications, and interactive content. That — coupled with process
expertise, technology modernisation, and as-a-service business
model — will allow us to enhance brand differentiation for Hills.
We are pleased to be chosen by Hills to help them on their journey
to provide even better technology solutions to schools, hospitals,
homes and businesses."
The planned go-live date for Hills' e-commerce site is early
2018.
About Hills Limited
Hills is a majority
Australian-owned publicly listed company (ASX:HIL), a value-added
distributor of integrated technology solutions that connect,
entertain and secure people in the environments they trust the
most: their homes, schools and universities, hospitals and aged
care facilities, workplaces and government institutions. For more
information, visit www.hills.com.au.
About Cognizant
Cognizant (NASDAQ-100: CTSH) is one of
the world's leading professional services companies, transforming
clients' business, operating and technology models for the digital
era. Our unique industry-based, consultative approach helps clients
envision, build and run more innovative and efficient businesses.
Headquartered in the U.S., Cognizant is ranked 205 on the Fortune
500 and is consistently listed among the most admired companies in
the world. Learn how Cognizant helps clients lead with digital at
www.cognizant.com or follow us @Cognizant.
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SOURCE Cognizant