MOORESVILLE, N.C., Feb. 15, 2017 /PRNewswire/ -- Each week, Lowe's
Companies, Inc. (NYSE: LOW) serves more than 17 million customers
in stores, online, on the phone, in customers' homes and on the
jobsite. To continue helping customers wherever – and
whenever – they need support, the company is hiring 1,700
full-time employees between now and October to fill new customer
support and central production office positions.
"While home improvement inspiration and product selection often
begins online and progresses at the store, the work starts at
home," said Jennifer Weber, chief
human resources officer. "We want to be there every step of the way
as customers move this work forward, whether it's answering
questions for DIY customers or coordinating the work for them
through installation services. The central production office and
contact center employees who join the Lowe's team will be part of
our continued omni-channel journey to better serve customers."
Lowe's customer support centers are located in Indianapolis, Albuquerque, N.M., and Wilkesboro, N.C., enabling the company to
provide localized customer support across the U.S. Available
customer support positions include representatives to assist the
customers who call or email Lowe's to process orders, schedule
repairs or ask questions about specific products. Ideal candidates
have computer proficiency and customer service experience.
In July 2016, Lowe's launched a
central production office out of its Indianapolis customer support center to
provide customers with at-home installation services. Since its
opening, the central production office has facilitated nearly
400,000 customer installations. To broaden this service to
customers in the South, the company is expanding its central
production office within its Wilkesboro customer support center.
Available central production office roles, which are based in
Wilkesboro or Indianapolis, include service and production
coordinators, field project specialists, supervisors and managers.
Ideal central production office candidates have a broad knowledge
of remodeling, project management and construction practices, as
well as strong interpersonal skills.
The available positions per location are as follows (numbers are
approximate):
Location
|
Available
positions
|
Indianapolis
|
More than 500
customer support representatives
and central production office positions
|
Albuquerque
|
More than 500
customer support representatives
|
Wilkesboro
|
More than 600
customer support representatives
and central production office positions
|
Lowe's full-time employees are eligible for a 10 percent
employee discount, incentive programs, 401(k), discounted stock
purchase plan, tuition reimbursement and paid time off for
community volunteering.
In addition to full-time contact center and central production
office roles, Lowe's is also now hiring more than 45,000 seasonal
employees across the U.S. to support customer needs during the busy
spring season.
To learn more about available positions in your area and apply
online, visit jobs.lowes.com or your local Lowe's store.
About Lowe's
Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 50
home improvement company serving more than 17 million customers a
week in the United States, Canada and
Mexico. With fiscal year 2015 sales of $59.1 billion,
Lowe's and its related businesses operate or service more than
2,355 home improvement and hardware stores and employ over 285,000
employees. Founded in 1946 and based in Mooresville, N.C.,
Lowe's supports the communities it serves through programs that
focus on K-12 public education and community improvement projects.
For more information, visit Lowes.com.
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SOURCE Lowe's Companies, Inc.