American Water Resources and the City of Wilmington Launch Service Line Protection Programs for Homeowners
October 17 2016 - 3:39PM
Business Wire
American Water Resources and the City of Wilmington today
launched their official partnership to offer Service Line
Protection Programs to Wilmington homeowners. As the exclusive
provider of Service Line Protection Programs for the City of
Wilmington, American Water Resources aims to educate homeowners on
their responsibilities regarding water and sewer lines, while
offering peace of mind protection for homeowners against
potentially expensive repairs.
The Service Line Protection Programs being offered include:
- Water Line Protection Program
- Sewer Line Protection Program
These affordable programs provide customers a way to pay for
repairs to water and sewer service lines not typically covered
under homeowners’ insurance or standard home warranties.
"We are excited to partner with American Water Resources to
provide our customers an affordable and easy way to protect
themselves from unexpected service line repairs," said Mayor
Dennis P. Williams, Mayor of the City of Wilmington. "Through this
program, eligible Wilmington homeowners will now have access to
American Water Resources' protection programs, which can help
provide peace of mind if a service line problem occurs.”
"We are honored to partner with the City of Wilmington to offer
this customized protection program to its customers,"
said Deborah A. Degillio, president of American Water
Enterprises. "Through our protection programs, homeowners now have
the ability to help safeguard themselves from the financial demands
and stress that occur when they experience a water or sewer line
problem. Replacing these lines can cost thousands of dollars.
American Water Resources provides a convenient and reliable
solution.”
American Water Resources manages the Service Line Protection
Programs - establishing a local contractor network and managing all
claims. Program participants will receive 24-hour support via a
toll-free hotline and a one-year warranty on all covered repairs
with no forms to submit and no deductibles.
Details about these programs and how to enroll will be arriving
in the mail for eligible homeowners starting the week of
10/31/2016. Information is also available online at
AWRUSA.com/Wilmington or by calling 1-866-273-4080.
About American Water Resources
American Water Resources offers Service Line Protection Programs
to homeowners in 43 states and Washington, D.C., and currently
services more than 1.6 million contracts. The company has been
providing protection programs for more than 15 years, has an A+
Rating from the Better Business Bureau and holds a 97 percent
customer satisfaction rating. American Water Resources also
provides its Protection Programs to homeowners through municipal
partnerships with the New York City Department of Environmental
Protection, Orlando Utilities Commission, Nashville Metro Water
Services and others. American Water Resources is a subsidiary of
American Water (NYSE: AWK), the largest publicly traded U.S. water
and wastewater utility company. For more information, visit the
American Water Resources website at AWRUSA.com.
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version on businesswire.com: http://www.businesswire.com/news/home/20161017006424/en/
MEDIA CONTACT:American Water ResourcesRichard Barnes,
856-782-2364Richard.Barnes@amwater.comorFor Customer Inquiries,
call 1-866-273-4080
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