SAN
FRANCISCO, Nov. 14, 2023 /PRNewswire/ -- John Muir
Health (JMH) and Ambience Healthcare announced a collaboration
today, launching a generative AI platform that is fully integrated
with Epic's electronic health record (EHR). This integration —
which was built in a record two weeks — will enable Ambience's AI
medical scribe and suite of generative AI products to read from and
write information directly to Epic on behalf of and under the
oversight of JMH clinicians.
John Muir Health is well respected as one of the most forward
thinking, innovative health systems in the country. Seeing the
potential of AI in healthcare to support clinicians, improve the
patient experience and reduce documentation burden, JMH Chief
Medical Information Officer, Dr. Priti
Patel, and JMH Chief Strategy Officer, George Sauter, began searching for an AI
partner.
"Our team rigorously evaluated, and pressure tested a variety of
solutions on the market," said Dr. Patel. "We decided to launch a
collaboration with Ambience because they were the only vendor who
could robustly navigate all of our clinical specialties, from
primary care to pediatrics to oncology, and also execute on a
seamless, end-to-end integration with Epic. Working closely with
Ambience and our colleagues at Epic, we're already seeing the
technology revolutionize the patient and clinician experience at
John Muir Health."
Clinicians at JMH will soon be able to view their Epic schedules
directly in the Ambience app, record their visits with Ambience
AutoScribe on desktop or mobile, and immediately view and edit
AI-generated documentation directly inside Epic.
Revolutionizing Healthcare with AI
With a national shortage of healthcare workers and patient
demand at an all-time high, JMH is leading the charge for
organizations to leverage AI to significantly reduce documentation
burden.
At JMH, the median time between onboarding and full adoption of
Ambience's operating system has been less than one shift for
clinicians. This rapid deployment speed has enabled JMH to go live
with 50 providers across eight different clinical specialties,
targeting a full rollout across all of the health system's service
lines by the end of the year.
Currently, full-time clinicians at JMH are leveraging Ambience
to save an average of 1-2 hours per day on EHR documentation. This
has resulted in a significant reduction in "pajama time" —
documentation work after hours and on weekends — while also
improving documentation quality. JMH expects that clinicians will
soon be saving even more time on EHR documentation with the
enterprise-wide launch of end-to-end Epic integration, and it is
also having a significant impact on patient visits.
"Our brand promise is we listen, we explain, and we work
together as a team," said Sauter. "With the Ambience system, our
providers can focus on the needs of patients and their questions by
actively listening rather than worrying about typing notes into
their electronic health record during the visit. We've received
great feedback so far from patients and providers."
Since working with Ambience, the team at JMH has also noticed a
growing, optimistic outlook for the future of practicing medicine.
Some of the feedback from providers has included:
- "I had a very busy morning, and everything went great! All of
my notes are done, which is a first, and the quality is better than
what I could have written myself." – Urologist
- "I left clinic five minutes after my last patient with all of
my notes done! This is a game changer." – Colorectal Surgeon
- "I couldn't have written the "History of Present Illness"
better. I feel like the world's best medical scribe is with me for
every appointment." – Physician Assistant, Endocrinology
- "AutoScribe rekindles the joy in medicine. It allows me to be
fully present with my patients." – Urgent Care
Physician
For health systems who are also looking to address documentation
burden, Ambience Healthcare offers a powerful suite of AI tools,
designed to support clinicians before, during, and after
appointments, including:
- AutoScribe: A real-time medical scribe that generates
comprehensive notes across all clinical specialties, and integrates
directly with all major EHRs;
- AutoCDI: A point of care CDI assistant that analyzes
conversations and past EHR context to ensure that ICD-10, CPT
codes, and documentation all appropriately support each other;
- AutoAVS: An after-visit summary tool that generates
comprehensive educational handouts for patients and their families,
tailored specifically to each visit, and translated into their
language of preference.
About John Muir Health:
John Muir Health is a
nationally recognized, not-for-profit health care organization east
of San Francisco serving patients
in Contra Costa, Alameda, and southern Solano Counties. It includes a network of more
than 1,000 primary care and specialty physicians, 6,300 employees,
medical centers in Concord and
Walnut Creek, including
Contra Costa County's only trauma
center and a Behavioral Health Center. John Muir Health also has
partnerships with UCSF Health, Tenet Healthcare/San Ramon Regional
Medical Center, Stanford Children's
Health, Optum, and Carbon Health. The health system offers a
full-range of medical services, including primary care, outpatient,
and imaging services, and is widely recognized as a leader in many
specialties – neurosciences, orthopedic, cancer, cardiovascular,
trauma, emergency, pediatrics, and high-risk obstetrics care.
About Ambience Health:
Ambience Healthcare's mission is to supercharge healthcare
providers with breakthrough generative AI technology. Ambience's
products are currently leveraged by leading provider organizations
and health systems across North
America to reduce documentation burden, alleviate provider
burnout, and improve care quality. Founded in 2020 by Mike Ng and Nikhil Buduma, Ambience is
headquartered in San Francisco,
California, and backed by Andreessen Horowitz, OpenAI
Startup Fund, Human Capital, Kleiner
Perkins, Martin Ventures, AIX Ventures, AirTree Ventures,
John Doerr, Jeff Dean, Richard
Socher, Pieter Abbeel, Anne
Wojcicki, Eren Bali,
Jay Desai, Nish Bhat, Matt
Mochary, and others. To learn more, visit
ambiencehealthcare.com.
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SOURCE Ambience Healthcare; John Muir Health